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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    NGINX

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    NGINX, a business unit of F5 Networks, powers over 65% of the world's busiest websites and web applications. NGINX started out as an open source web server and reverse proxy, built to be faster and more efficient than Apache. Over the years, NGINX has built a suite of infrastructure software products o tackle some of the biggest challenges in managing high-transaction applications. NGINX offers a suite of products to form the core of what organizations need to create…N/A
    Pricing
    Google VoiceNGINX
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google VoiceNGINX
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Google VoiceNGINX
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and NGINX
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    NGINX
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and NGINX
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    NGINX
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and NGINX
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    NGINX
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and NGINX
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    NGINX
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.451 Ratings00 Ratings
    Application Servers
    Comparison of Application Servers features of Google Voice and NGINX
    Feature
    Google Voice
    -
    Ratings
    NGINX
    8.8
    43 Ratings
    10% above category average
    IDE support00 Ratings8.127 Ratings
    Security management00 Ratings8.638 Ratings
    Administration and management00 Ratings8.939 Ratings
    Application server performance00 Ratings9.139 Ratings
    Installation00 Ratings9.040 Ratings
    Open-source standards compliance00 Ratings9.037 Ratings
    Best Alternatives
    Google VoiceNGINX
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Oracle WebLogic Server
    Score7.3 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Red Hat JBoss EAP
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceNGINX
    Likelihood to Recommend
    7.5
    (73 ratings)
    9.3
    (72 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    9.0
    (2 ratings)
    Usability
    8.0
    (11 ratings)
    8.3
    (25 ratings)
    Support Rating
    7.0
    (35 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceNGINX
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    F5
    Nginx is well-suited for any web server scenarios, such as web applications, backend or reverse proxy for both application and HTTP requests, and distribution. It is less appropriate for Windows-based applications that run directly on a Windows Server host. In any case, it is very easy to manage, through separate conf files for each application or site you want to host with it.
    Incentivized
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    F5
    • Very low memory usage. Can handle many more connections than alternatives (like Apache HTTPD) due to low overhead. (event-based architecture).
    • Great at serving static content.
    • Scales very well. Easy to host multiple Nginx servers to promote high availability.
    • Open-Source (no cost)!
    Incentivized
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    F5
    • Customer support can be strangely condescending, perhaps it's a language issue?
    • I find it a little weird how the release versions used for Nginx+ aren't the same as for open source version. It can be very confusing to determine the cross-compatibility of modules, etc., because of this.
    • It seems like some (most?) modules on their own site are ancient and no longer supported, so their documentation in this area needs work.
    • It's difficult to navigate between nginx.com commercial site and customer support. They need to be integrated together.
    • I'd love to see more work done on nginx+ monitoring without requiring logging every request. I understand that many statistics can only be derived from logs, but plenty should work without that. Logging is not an option in many environments.
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    F5
    Great value for the product
    Incentivized
    Read full review
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    F5
    This tool is really easy to use and configure. Consumes very less system resources. It is highly modular and configurable. You can easily use it with other tools like certbot for SSLs. You can configure basic security with configuration and headers
    Incentivized
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    F5
    Community support is great, and they've also had a presence at conferences. Overall, there is no shortage of documentation and community support. We're currently using it to serve up some WordPress sites, and configuring NGINX for this purpose is well documented.
    Incentivized
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    F5
    No answers on this topic
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    F5
    I have found that [NGINX] seems to perform better throughout the years with less issues although I've used Apache more. I would definitely recommend [NGINX] for any high volume site and I've seen this to usually be the case from most provided web hosts who will pick [NGINX] over alternatives
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    F5
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    F5
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    F5
    • By using Nginx, we can host multiple web services on a single server, keeping our infrastructure costs lower.
    • Nginx maintains our HTTPS connections, allowing us to keep our promise to our customers that their data is safe in transit.
    • Due to Nginx's extremely low failure rate, our web addresses always return something meaningful, even when individual services go down. In sense, this means we are "always online" and allows us to maintain brand and support our customers even in the face of catastrophe.
    Incentivized
    Read full review
    ScreenShots

    NGINX Screenshots

    Screenshot of Overview of the NGINX Application PlatformScreenshot of NGINX Controller - MonitoringScreenshot of NGINX Controller - Configuration