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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Whiteboard.chat

    Score8 out of 10
    N/AWhiteboard.chat – an interactive online whiteboard platform designed to support teaching and learning experiences, offering a free tier. Available to educators and students across the USA, the online whiteboard fosters collaborative, immersive learning environments and includes tools for real-time interaction, teachers engage, annotate, and instruct while students actively participate and learn.

    $0

    Free for educators, with ads.

    Pricing
    Google VoiceWhiteboard.chat
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Educator Free
    $0
    supported by ads (teacher boards only, 10 class boards)
    Starter
    $3
    per month
    Basic
    $7
    per month
    Gold
    $15
    per month
    Schools/Districts
    $150
    per month
    Offerings
    Pricing Offerings
    Google VoiceWhiteboard.chat
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google VoiceWhiteboard.chat
    Considered Both Products
    Google
    No answer on this topic
    Epiphani, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    39 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    Google VoiceWhiteboard.chat
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Whiteboard.chat
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Whiteboard.chat
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Whiteboard.chat
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Whiteboard.chat
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Whiteboard.chat
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Whiteboard.chat
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Whiteboard.chat
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Whiteboard.chat
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.551 Ratings00 Ratings
    Best Alternatives
    Google VoiceWhiteboard.chat
    Small Businesses
    CallFire
    Score9.7 out of 10
    Whimsical
    Score9.3 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Whimsical
    Score9.3 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Whimsical
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceWhiteboard.chat
    Likelihood to Recommend
    7.5
    (73 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (11 ratings)
    7.0
    (1 ratings)
    Support Rating
    7.0
    (35 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceWhiteboard.chat
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Epiphani, Inc.
    Whenever the engineers & architects of my team require a brainstorming session, we normally use a whiteboard, as the enterprise does provide Miro licenses with associated. Hence, a whiteboard comes in handy when troubleshooting or discussing the requirements surrounding an application or technical infrastructure for a project. As it removes the dependency on requesting an additional Miro license, we use it. The board also loads faster than a Miro board.
    Incentivized
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Epiphani, Inc.
    • Team collaboration feature where multiple users can contribute at the same time.
    • It has wide variety of tools that can be use for creative brainstorming.
    • Whiteboard.chat has no license cost associated with it.
    Incentivized
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Epiphani, Inc.
    • The UI is lightweight and works well but can be more attractive.
    • The templates available are quite generic and basic; themed templates can be added.
    • Whiteboard navigation is mouse-dominated, but it also has too many hotkeys that make it confusing for the user. They can be easier.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Epiphani, Inc.
    No answers on this topic
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Epiphani, Inc.
    The application, although it loads faster even at slower internet connections, and is a good alternative to Miro boards, still requires some more room for improvement. During live sessions, when multiple users contribute to the board, the updates are openly visible to all. Perhaps a privacy feature that hides text, available to the board admin, would allow me to give a rating. Being from an ersecurity background, I think the app also requires a secure sign-up process with MFA.
    Incentivized
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Epiphani, Inc.
    No answers on this topic
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Epiphani, Inc.
    No answers on this topic
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Epiphani, Inc.
    I'd rate it lower than Miro but higher than draw.io and Lucidchart. The other two do not have a real-time collaborator feature for users; they have limited tools for designing and no provision for syncing with third-party apps. While whiteboard. Chat does provide a provision for the creation of JIRA or Azure DevOps tickets directly from a sticky note, like Miro.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Epiphani, Inc.
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Epiphani, Inc.
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    Epiphani, Inc.
    • Because the app is lightweight and less expensive, it loads faster, saving time in meetings and when sharing links.
    • Embeds easily with Confluence docs.
    • Templates are more simple and no variety needs some improvements.
    • Standardized custom templates are not saved; adding the save template feature would help.
    Incentivized
    Read full review
    ScreenShots

    Whiteboard.chat Screenshots

    Product screenshot