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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    Lark

    Score9.2 out of 10
    N/ALark, or Larksuite, is a take on office suite software that supports workplace collaboration. Founded in 2016, Lark combines messaging, schedule management and online collaborative documents in a single platform. Lark is available now on macOS, Windows, iOS and Android.

    $0

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    Google WorkspaceLarkZoho Mail
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    Starter
    $0
    up to 20 users
    Pro
    $12
    per month per user (up to 500 users)
    Enterprise
    Custom
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    Google WorkspaceLarkZoho Mail
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—Discount offered for annual billing.—
    More Pricing Information
    Community Pulse
    Google WorkspaceLarkZoho Mail
    Considered Multiple Products
    Google
    Chose Google Workspace
    I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which …
    Incentivized
    Chose Google Workspace
    Google Workspace is your all in one go-to tool. No other product offers the versatility and a large selection of tools like Google workspace does. Gmail is incredibly faster than any other email client available out there, and some tools like Google Spreadsheets have replaced …
    Incentivized
    Chose Google Workspace
    Google Workspace [(formerly G Suite)] shares many features with it's alternatives. Ultimately, we chose Google Workspace, for now, due to it's superior spam filtering and the feedback we receive from our employees on ease of use using the tools. In addition, the 3rd party …
    Incentivized
    Lark Technologies Pte. Ltd.
    No answer on this topic
    Zoho
    Chose Zoho Mail
    We found Googles offering to be a better fit for our company. Budget friendly, integrated quickly and easily with the CRM and far easier to sort and label emails when compared to Zoho Mail.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    58 Answers
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    57 Answers
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    46 Answers
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Google WorkspaceLarkZoho Mail
    Project Management
    Comparison of Project Management features of Google Workspace and Larksuite and Zoho Mail
    Feature
    Google Workspace
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    26% above category average
    Zoho Mail
    -
    Ratings
    Task Management00 Ratings10.02 Ratings00 Ratings
    Gantt Charts00 Ratings10.02 Ratings00 Ratings
    Scheduling00 Ratings10.02 Ratings00 Ratings
    Workflow Automation00 Ratings10.02 Ratings00 Ratings
    Mobile Access00 Ratings10.02 Ratings00 Ratings
    Search00 Ratings10.02 Ratings00 Ratings
    Visual planning tools00 Ratings10.02 Ratings00 Ratings
    Communication
    Comparison of Communication features of Google Workspace and Larksuite and Zoho Mail
    Feature
    Google Workspace
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    23% above category average
    Zoho Mail
    -
    Ratings
    Chat00 Ratings10.02 Ratings00 Ratings
    Notifications00 Ratings10.02 Ratings00 Ratings
    Discussions00 Ratings10.02 Ratings00 Ratings
    Surveys00 Ratings10.02 Ratings00 Ratings
    Internal knowledgebase00 Ratings10.02 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Workspace and Larksuite and Zoho Mail
    Feature
    Google Workspace
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Zoho Mail
    -
    Ratings
    Versioning00 Ratings10.02 Ratings00 Ratings
    Video files00 Ratings10.02 Ratings00 Ratings
    Audio files00 Ratings10.02 Ratings00 Ratings
    Document collaboration00 Ratings10.02 Ratings00 Ratings
    Access control00 Ratings10.02 Ratings00 Ratings
    Advanced security features00 Ratings10.02 Ratings00 Ratings
    Device sync00 Ratings10.02 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Google Workspace and Larksuite and Zoho Mail
    Feature
    Google Workspace
    -
    Ratings
    Larksuite
    -
    Ratings
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware00 Ratings00 Ratings9.57 Ratings
    Customizability00 Ratings00 Ratings9.17 Ratings
    Data Loss Protection00 Ratings00 Ratings7.96 Ratings
    Threat Detection00 Ratings00 Ratings7.06 Ratings
    Sandboxing00 Ratings00 Ratings6.53 Ratings
    End-to-End Encryption00 Ratings00 Ratings10.06 Ratings
    Management Tools00 Ratings00 Ratings9.57 Ratings
    Best Alternatives
    Google WorkspaceLarkZoho Mail
    Small Businesses
    Google Workspace Essentials
    Score9.4 out of 10
    Flock
    Score9.5 out of 10
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score9.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Google WorkspaceLarkZoho Mail
    Likelihood to Recommend
    8.3
    (121 ratings)
    10.0
    (2 ratings)
    8.5
    (7 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (12 ratings)
    10.0
    (1 ratings)
    8.9
    (2 ratings)
    Support Rating
    2.2
    (12 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Google WorkspaceLarkZoho Mail
    Likelihood to Recommend
    Google
    Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    On my experience, I did not experience any issue when using this tool. Simply because it is a perfect tool and easy to use. You just need to log in your working email and you can now use it. You can message all of the employees on the company Larksuite.
    Read full review
    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • Employee Intranet
    • Video Conferencing
    • Document Creation
    • Knowledge base
    Incentivized
    Read full review
    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Lark Technologies Pte. Ltd.
    • To automatically delete accounts of the resigned employees
    • Detect Harmful files that may harm the user
    Incentivized
    Read full review
    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    We will use this product and we don't have plan to change since this is a perfect tool
    Read full review
    Zoho
    No answers on this topic
    Usability
    Google
    Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    I rate this perfect simply because we use this everyday and this is very helpful. Without this tool I can't imagine how we can communicate to each other and how we can resolve every concern/issue that we cater everyday on our job. This is the tool we use to communicate and endorse specific concern.
    Read full review
    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
    Read full review
    Implementation Rating
    Google
    nothing to say
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Zoho
    No answers on this topic
    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    I selected Larksuite simply because even you don't have laptop or desktop you can simply install this app through google or apple store and you just need to log in using your working email. You will now access and use every feature on this app. You can also watch and play videos.
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • The quality of communicator is way easier by the help of Larksuite
    • Larksuite plays the most important role in our company since by Larksuite we our being notified if there are updates we need to check
    Incentivized
    Read full review
    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat