Google Workspace vs. SimplePractice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Workspace
Score 9.1 out of 10
N/A
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
$6
per month per user
SimplePractice
Score 7.2 out of 10
N/A
SimplePractice is a practice management platform, made specifically for small business owners in the health and wellness space. SimplePractice’s feature set includes secure messaging, customizable paperless intake forms, a template library, free appointment reminders (SMS, email, & voice), electronic claim filing, billing and invoicing, a beautiful client portal with online appointment booking, and more.
$39
per month
Pricing
Google WorkspaceSimplePractice
Editions & Modules
Business Starter
$6
per user/per month
Business Standard
$12
per user/per month
Business Plus
$18
per user/per month
Enterprise
Contact sales team
Essential Plan
$39.00
per month
Professional Plan
$59.00
per month
Offerings
Pricing Offerings
Google WorkspaceSimplePractice
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEssential ($39.00 / month); Professional ($49.00 / month); Professional for Groups ($49.00 / month + $29.00 / mo for each additional clinician).
More Pricing Information
Community Pulse
Google WorkspaceSimplePractice
Considered Both Products
Google Workspace
Chose Google Workspace
The organization is vital to me, along with simplicity and ease of use. When I looked into G Suite, I felt that it checked all of my boxes and kept my work organized so that I could focus on other things. The more simple and easy to use, the better!
SimplePractice
Chose SimplePractice
Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc.

I'm hoping to switch to Practice Q soon.
Top Pros
Top Cons
Best Alternatives
Google WorkspaceSimplePractice
Small Businesses
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10

No answers on this topic

Enterprises
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Google WorkspaceSimplePractice
Likelihood to Recommend
8.9
(113 ratings)
5.0
(3 ratings)
Likelihood to Renew
9.1
(4 ratings)
-
(0 ratings)
Usability
9.1
(5 ratings)
-
(0 ratings)
Support Rating
3.7
(12 ratings)
9.0
(1 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Google WorkspaceSimplePractice
Likelihood to Recommend
Google
Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built.
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SimplePractice, LLC.
I think it's a good choice for solo providers who bill insurance. If you have employees or are self-pay, go elsewhere, in my opinion
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Pros
Google
  • Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
  • As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
  • Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
  • Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
  • Google Workspace allows you to host multiple domains and alias domains on your account.
  • There is a robust set of tools to allow routing of mail to different mailboxes.
  • Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
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SimplePractice, LLC.
  • Intake paperwork formatting
  • Calendar interface and ease of use
  • Automated features such as appointment reminders
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Cons
Google
  • I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account.
  • Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting.
  • Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them.
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SimplePractice, LLC.
  • Would like more usability on the app.
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Likelihood to Renew
Google
There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
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SimplePractice, LLC.
No answers on this topic
Usability
Google
On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
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SimplePractice, LLC.
No answers on this topic
Support Rating
Google
My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
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SimplePractice, LLC.
I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.
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Implementation Rating
Google
nothing to say
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SimplePractice, LLC.
No answers on this topic
Alternatives Considered
Google
They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word processor anyway, so I don't feel like I'm losing much. SharePoint seems capable of a lot, and exchange certainly is capable of a lot, but it requires so much configuration, even for a small business, that return on investment seems quicker and easier with Google Workspace. For those who absolutely need a completely Microsoft environment, Office 365 has that, Google Workspace does not. Still, I prefer Google Workspace over Office 365.
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SimplePractice, LLC.
Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.
Read full review
Return on Investment
Google
  • Zero to no time managing tools allows us to focus on work saving us time and money
  • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
  • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
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SimplePractice, LLC.
  • The electronic paperwork has established me as a professional in the modern age
  • It has allowed me to streamline parts of my group practice
  • It has helped me stay organized and keep up with things to be done
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