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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Connect

    Score8 out of 10
    N/AGoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.N/A

    IntelliJ IDEA

    Score9.2 out of 10
    N/AIntelliJ IDEA is an IDE that aims to give Java and Kotlin developers everything they need out of the box, including a smart code editor, built-in developer tools, framework support, database support, web development support, and much more.

    $19.90

    per month

    Pricing
    GoTo ConnectIntelliJ IDEA
    Editions & Modules
    Phone System
    Contact Sales
    per month per seat
    Customer Experience (CX)
    Contact Sales
    per month per seat
    CX Complete
    Contact Sales
    per month per seat
    Contact Center
    Contact Sales
    per month per seat
    For Individual Use (Monthly billing)
    $19.90
    per month
    For Organizations (Monthly billing)
    $71.90
    per month
    For Individual Use (Yearly billing)
    $199
    per year
    For Organizations (Yearly billing)
    $719
    per year
    Offerings
    Pricing Offerings
    GoTo ConnectIntelliJ IDEA
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All Products Pack (For Individual Use) – $299 /1st year, $ 239 /2nd year and $ 179 /3d year onwards All Products Pack (For Organizations) – $979 / year
    More Pricing Information
    Community Pulse
    GoTo ConnectIntelliJ IDEA
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    JetBrains
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    222 Answers
    94%
    Would buy again
    31 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    216 Answers
    90%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    229 Answers
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    176 Answers
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    180 Answers
    100%
    Implementation went as expected
    30 Answers
    Best Alternatives
    GoTo ConnectIntelliJ IDEA
    Small Businesses
    No answers on this topic
    Visual Studio
    Score8.8 out of 10
    Medium-sized Companies
    Quadient Inspire
    Score9.5 out of 10
    PyCharm
    Score9.3 out of 10
    Enterprises
    Quadient Inspire
    Score9.5 out of 10
    WebStorm
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo ConnectIntelliJ IDEA
    Likelihood to Recommend
    7.8
    (298 ratings)
    8.5
    (59 ratings)
    Likelihood to Renew
    10.0
    (30 ratings)
    5.0
    (1 ratings)
    Usability
    10.0
    (82 ratings)
    9.8
    (9 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (58 ratings)
    8.9
    (15 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (171 ratings)
    9.0
    (1 ratings)
    Configurability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GoTo ConnectIntelliJ IDEA
    Likelihood to Recommend
    GoTo formerly LogMeIn
    It is absolutely perfect for flexible hybrid teams that want to combine daily calls, texts, and video meetings without needing a dedicated IT person. However, I would completely skip this software if you run a massive outbound call center because the system reporting is just way too basic right now.
    Read full review
    JetBrains
    This is a superb tool if your project involves a lot of backend development, especially in Java/Spring Boot and Kotlin. The support for the front end is great as well, but some developers may prefer to use the GitHub copilot add-on. I especially love using the GitHub copilot add-on. It may be less appropriate if your project requires heavy use of HotSwaps for backend debugging, as sometimes the support for that can be limited.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • Call reports: You can see and review calls received from the first receptor until the last who attend this call, also you can review all calls make and received by your teams
    • Voicemail options: Availability to create some voicemail with multiple receptors
    • Devices option: with several options to change on your devices
    • Audio library: Multiple option to create your own audio library with or without ambien music
    Incentivized
    Read full review
    JetBrains
    • Unit testing: Fully integrated into IntelliJ IDEA. Your unit tests will run smoothly and efficiently, with excellent debugging tools for when things get tricky.
    • Spring integration: Our Spring project using Maven works flawlessly in IntelliJ IDEA. I know firsthand that Apache is also easily and readily supported too. The integration is seamless and very easy to set up using IntelliJ IDEA's set up wizard when importing new projects.
    • Customization: IntelliJ IDEA comes out of the box with a bunch of handy shortcuts, as well as text prediction, syntax error detection, and other tools to help keep your code clean. But even better is that it allows for total customization of shortcuts you can easily create to suit your needs.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • I wish I could use the speed dials from my phone on the apps
    • I wish there was a regular reboot of phones during off hours to help from the inevitable glitches of VoIP phones
    • It would be nice if extensions were updated without the need to reboot phones.
    Incentivized
    Read full review
    JetBrains
    • Finding if a feature exists or not in IntelliJ IDEA can be challenging.
    • For example, if we know how to format a particular file, the command is Ctrl+Alt+Shift+L, but if we don't, then finding it is difficult.
    • Setting up a project interpreter and directory structure might not be intuitive at first.
    • Git integration can be improved. For example, it isn't easy to rebase using UI in IntelliJ IDEA.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    They are knocking it out of the park on all fronts. I love the service and support I am receiving and have no complaints. If they raised their prices substantially I would reconsider but I don't think that will happen anytime soon. They would have to mess up something consistently moving forward to make me want to move
    Incentivized
    Read full review
    JetBrains
    VS Code is maturing and has a Scala plugin now. The overall experience with VS Code - for web development at least - is very snappy/fast. IntelliJ feels a bit sluggish in comparison. If that Scala plugin for VS Code is deemed mature enough - we may not bother renewing and resort to the Community Edition if we need it.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    Overall, it's a decent product for the price. It has the basic features our company needed when it was brand new and was not overly difficult to set up. As we've grown, it's become increasingly difficult to build out the features we want to implement within the PBX, and customer support can be less than helpful. Many of the more advanced features (dial plans, queues, etc.) take a lot of research to understand how to implement. Some of the features we paid for weren't even available when we were attempting to set them up.
    Incentivized
    Read full review
    JetBrains
    There is always room for improvement, but I haven't met any IDE that I liked more so far. Even if it did not fit a use case right out of the box, there is always a way to configure how it works to do just that.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    I have never experienced or heard of unplanned outages when it comes to GoTo Connect. Most of the time the unplanned outage is always local power at a site or internet service provider having an unplanned outage. GoTo's service has never failed any of our orgs yet that I know of.
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    There is no lag in phone calls. There is no background noise or static/fuzz. Calls are crystal clear. With other dialers and phone systems, I have experienced delays between dialogue or delays with the caller picking up the phone and then being able to hear you. We do not experience this with Go To Connect.
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    One of the MOST challenging things in tech support is that some of the offshore agents "don't speak Texan/English", and are really hard to understand. GoTo Connect's support is usually someone who is VERY easy to understand their US/English, and are very helpful. In dozens of interactions for our business & our clients, we've only had a few tickets that couldn't be resolved on the first call
    Incentivized
    Read full review
    JetBrains
    Customer support is really good in the case of IntelliJ. If you are paying for this product then, the company makes sure that you will get all the services adequately. Regular update patches are provided to improve the IDE. An online bug report makes it easier for the developers to find the solution as fast as possible. The large online community also helps to find the various solutions to the issues.
    Incentivized
    Read full review
    Online Training
    GoTo formerly LogMeIn
    The training videos could be more in-depth. This would help our user base so that they can feel impowered to look up information that they need without having to ask our admins every time they have a question about the system. Online training videos are also inferior to an actual person explaining systems.
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Implementation Rating
    GoTo formerly LogMeIn
    It was great. Provisioning the phones was the trickiest part, but once we figured that out, actually setting up users, lines, dial plans, and everything like that was really easy. We were easily able to provision phones, ship them out to all our outside locations, and make changes from the home office.
    Incentivized
    Read full review
    JetBrains
    This installs just like any other application - its pretty straight forward. Perhaps licensing could be more challenging - but if you use the cloud licensing they offer its as simple as having engineers login to the application and it just works.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    Go-To was the more cost-effective option between these. They also had the closest alignment to our goals and what we needed for our company without going overboard. We are happy with our decision and will continue to recommend Go-To.
    Incentivized
    Read full review
    JetBrains
    Eclipse is just so old, like a dinosaur, compared to IntelliJ. There are still formats that Eclipse supports better, especially old and/or propriety ones. Still, most of the modern software development needs can be done on IntelliJ, & in a much better way, some of them are not even supported on Eclipse.
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    Its not readily apparent to me, other than cost, where you would run into any issues with larger scale deployments. When we went live on the product, the Jive team was always willing to do mass updates for us on our extensions, users, etc. in the system, so we didn't have to do too much manual one-by-one updates.
    Read full review
    JetBrains
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • Cost Savings have been realized from reducing hardware .
    • We are all able to collaborate remotely and it has been seamless and easy to setup.
    • I'm able to pull reports, i wish there was improvement on the data analysis side. It has gotten better since LogMeIn, but something is a miss and can be improved.
    Incentivized
    Read full review
    JetBrains
    • Easier to find bugs and debugs, thus reducing man hours and generating immediate dollar impact.
    • Coding time is lessened, which in turn again reduces man hours and generates immediate dollar impact.
    • Refactoring code is more innovative and easy here, resulting in more maintainable code.
    Incentivized
    Read full review
    ScreenShots

    GoTo Connect Screenshots

    Screenshot of GoTo App - contact center general settingsScreenshot of GoTo App - meeting chat (in-session)Screenshot of simple setupScreenshot of mobile app - ongoing callScreenshot of session controlsScreenshot of call menu

    IntelliJ IDEA Screenshots

    Screenshot of IntelliJ IDEA interface overview: the Project tool window (left) outlines the code structure and the Editor (right) is used to read, write, and explore the source code.Screenshot of IntelliJ IDEA analyzing the context. It then suggests the most applicable and relevant code.Screenshot of the Search Everywhere window, where users can search for files, actions, classes, symbols, settings, UI elements, and anything in Git, all from a single entry point.Screenshot of IntelliJ IDEA's support for frameworks with dedicated assistance for Spring and Spring Boot, Jakarta EE, JPA, Reactor, and other popular frameworks.Screenshot of the AI Assistant that provides features for software development. It can explain code, answer questions about code fragments, provide code suggestions, generate documentation, and commit messages.Screenshot of the interface to run queries, connect to databases, browse and export data, and manage schemas.