TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    GoTo MeetingOpenText Dimensions CM
    Editions & Modules
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    No answers on this topic
    Offerings
    Pricing Offerings
    GoTo MeetingOpenText Dimensions CM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.—
    More Pricing Information
    Community Pulse
    GoTo MeetingOpenText Dimensions CM
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    260 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    239 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    277 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    185 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    222 Answers
    No answers on this topic
    Features
    GoTo MeetingOpenText Dimensions CM
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Meeting and OpenText Dimensions CM
    Feature
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    OpenText Dimensions CM
    -
    Ratings
    High quality audio8.8406 Ratings00 Ratings
    High quality video8.7399 Ratings00 Ratings
    Low bandwidth requirements7.0374 Ratings00 Ratings
    Mobile support8.0321 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Meeting and OpenText Dimensions CM
    Feature
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    OpenText Dimensions CM
    -
    Ratings
    Desktop sharing8.2397 Ratings00 Ratings
    Whiteboards8.1271 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Meeting and OpenText Dimensions CM
    Feature
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    OpenText Dimensions CM
    -
    Ratings
    Calendar integration8.0354 Ratings00 Ratings
    Meeting initiation8.4385 Ratings00 Ratings
    Integrates with social media7.7197 Ratings00 Ratings
    Record meetings / events8.1361 Ratings00 Ratings
    Slideshows8.1311 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Meeting and OpenText Dimensions CM
    Feature
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    OpenText Dimensions CM
    -
    Ratings
    Live chat8.3357 Ratings00 Ratings
    Audience polling8.1260 Ratings00 Ratings
    Q&A8.4284 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Meeting and OpenText Dimensions CM
    Feature
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    OpenText Dimensions CM
    -
    Ratings
    User authentication8.0329 Ratings00 Ratings
    Participant roles & permissions8.2353 Ratings00 Ratings
    Confidential attendee list8.2289 Ratings00 Ratings
    Best Alternatives
    GoTo MeetingOpenText Dimensions CM
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    GitHub
    Score9.2 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Git
    Score10 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Perforce P4
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo MeetingOpenText Dimensions CM
    Likelihood to Recommend
    8.3
    (441 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    7.5
    (51 ratings)
    -
    (0 ratings)
    Usability
    4.9
    (35 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (52 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    4.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GoTo MeetingOpenText Dimensions CM
    Likelihood to Recommend
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Reliability and Availability
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)