TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Webinar

    Score8.7 out of 10
    N/AGoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

    $49

    per month per organizer

    JW Player

    Score9.8 out of 10
    N/AJW Player (or JWP) is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. It provides these companies with a way to accelerate and scale their video strategy and is a video platform that can be used to stream video, engage audiences on any screen, and monetize content.N/A
    Pricing
    GoTo WebinarJW Player
    Editions & Modules
    Lite
    $49/month
    per month per organizer
    Standard
    $99/month
    per month per organizer
    Pro
    $199/month
    per month per organizer
    Enterprise
    $399/month
    per month per organizer
    No answers on this topic
    Offerings
    Pricing Offerings
    GoTo WebinarJW Player
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoTo WebinarJW Player
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    JW Player
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    112 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    101 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    115 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    68 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    78 Answers
    No answers on this topic
    Features
    GoTo WebinarJW Player
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    7.2
    153 Ratings
    7% below category average
    JW Player
    -
    Ratings
    Dashboards7.2145 Ratings00 Ratings
    Data exportability7.1141 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    7.6
    170 Ratings
    7% below category average
    JW Player
    -
    Ratings
    High quality audio8.2170 Ratings00 Ratings
    Mobile support7.6120 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    7.2
    170 Ratings
    12% below category average
    JW Player
    -
    Ratings
    Calendar integration7.7147 Ratings00 Ratings
    Record meetings / events8.4165 Ratings00 Ratings
    Slideshows8.5148 Ratings00 Ratings
    Event registration8.5161 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    8.2
    215 Ratings
    3% below category average
    JW Player
    -
    Ratings
    Audience polling7.9193 Ratings00 Ratings
    Q&A8.6211 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    8.0
    166 Ratings
    4% below category average
    JW Player
    -
    Ratings
    Participant roles & permissions7.8163 Ratings00 Ratings
    Confidential attendee list8.0143 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    8.1
    133 Ratings
    2% above category average
    JW Player
    -
    Ratings
    Branding options8.1129 Ratings00 Ratings
    Integration to Marketing Automation8.0113 Ratings00 Ratings
    Video Marketing
    Comparison of Video Marketing features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    -
    Ratings
    JW Player
    8.6
    2 Ratings
    13% above category average
    Support for advertisements00 Ratings9.12 Ratings
    Video SEO00 Ratings8.12 Ratings
    Video Security
    Comparison of Video Security features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    -
    Ratings
    JW Player
    7.8
    3 Ratings
    9% below category average
    Video access controls00 Ratings9.01 Ratings
    User management00 Ratings9.01 Ratings
    Video link sharing00 Ratings7.03 Ratings
    External video00 Ratings6.02 Ratings
    Video Player
    Comparison of Video Player features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    -
    Ratings
    JW Player
    7.0
    3 Ratings
    16% below category average
    Player customization00 Ratings2.03 Ratings
    Embedded videos00 Ratings6.03 Ratings
    Video quality / Bandwidth controls00 Ratings10.03 Ratings
    Mobile compatibility00 Ratings10.03 Ratings
    Video Analytics
    Comparison of Video Analytics features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    -
    Ratings
    JW Player
    1.0
    3 Ratings
    155% below category average
    Per viewer tracking00 Ratings1.01 Ratings
    Per video tracking00 Ratings1.02 Ratings
    Video analytics dashboard00 Ratings1.03 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of GoTo Webinar and JW Player
    Feature
    GoTo Webinar
    -
    Ratings
    JW Player
    8.6
    3 Ratings
    0% below category average
    On-Demand video00 Ratings6.03 Ratings
    Live streaming00 Ratings10.01 Ratings
    Video upload & format support00 Ratings10.03 Ratings
    Video library / File management00 Ratings7.03 Ratings
    Video portal00 Ratings10.01 Ratings
    Best Alternatives
    GoTo WebinarJW Player
    Small Businesses
    EverWebinar
    Score9 out of 10
    Vidyard
    Score8.3 out of 10
    Medium-sized Companies
    Webex Webinars
    Score9 out of 10
    Vidyard
    Score8.3 out of 10
    Enterprises
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    Panopto
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo WebinarJW Player
    Likelihood to Recommend
    7.5
    (226 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    9.2
    (8 ratings)
    10.0
    (1 ratings)
    Usability
    8.6
    (222 ratings)
    9.0
    (1 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.9
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (4 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    7.0
    (5 ratings)
    7.0
    (1 ratings)
    Configurability
    5.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.9
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GoTo WebinarJW Player
    Likelihood to Recommend
    GoTo formerly LogMeIn
    It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
    Read full review
    JW Player
    JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
    • Recording capability for the later usage
    • Setup is very simple for both admins and end users
    • Polls are helpful in assessing the engagement of the customers
    Incentivized
    Read full review
    JW Player
    • Responsive HTML5
    • Provides share functionality built into the player
    • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
    • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
    • Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
    • If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
    • Canceling/changing seats is a huge pain.
    • The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.
    Incentivized
    Read full review
    JW Player
    • Definitely missing the ability (in and easy way) to have clickable links in the video.
    • Analytics is a little cumbersome and not very user-friendly.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
    Read full review
    JW Player
    Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
    Incentivized
    Read full review
    JW Player
    Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
    Incentivized
    Read full review
    JW Player
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
    Incentivized
    Read full review
    JW Player
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
    Incentivized
    Read full review
    JW Player
    Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
    Incentivized
    Read full review
    JW Player
    One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
    Incentivized
    Read full review
    JW Player
    JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
    Incentivized
    Read full review
    JW Player
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
    • We usually get 100-200 attendees per session in a niche market, many are international attendees
    • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
    Read full review
    JW Player
    • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
    • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
    • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
    Incentivized
    Read full review
    ScreenShots

    GoTo Webinar Screenshots

    Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience