What users are saying about
Top Rated
359 Ratings
4 Ratings
Top Rated
359 Ratings
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Score 8.1 out of 100
4 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

GoToWebinar

GoToWebinar is honestly the only webinar software I'd choose to use right now. It's got a bit of a learning curve to make everything flow seamlessly, but you can get up and running quickly, get your viewers registered and logged in through your custom registration; and host one time events, multi-day conferences with many different presenters (as we do for our onboarding), or recurring web series.
Anonymous | TrustRadius Reviewer

Livestorm

Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
Jaclyn Kafesjian | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

GoToWebinar
7.3
Livestorm
10.0
Dashboards
GoToWebinar
7.3
Livestorm
10.0
Data exportability
GoToWebinar
7.3
Livestorm
10.0

Performance & Compatibility of Online Events Software

GoToWebinar
7.7
Livestorm
9.5
High quality audio
GoToWebinar
8.1
Livestorm
9.0
Mobile support
GoToWebinar
7.5
Livestorm
10.0

Online Meetings / Events

GoToWebinar
8.1
Livestorm
9.4
Calendar integration
GoToWebinar
8.3
Livestorm
10.0
Record meetings / events
GoToWebinar
8.8
Livestorm
7.5
Slideshows
GoToWebinar
8.4
Livestorm
10.0
Event registration
GoToWebinar
8.4
Livestorm
10.0

Online Events Collaboration

GoToWebinar
8.5
Livestorm
10.0
Audience polling
GoToWebinar
8.4
Livestorm
10.0
Q&A
GoToWebinar
8.2
Livestorm
10.0

Online Events Security

GoToWebinar
8.2
Livestorm
10.0
Participant roles & permissions
GoToWebinar
7.9
Livestorm
10.0
Confidential attendee list
GoToWebinar
8.7
Livestorm
10.0

Online Events Marketing

GoToWebinar
6.9
Livestorm
10.0
Branding options
GoToWebinar
6.8
Livestorm
10.0
Integration to Marketing Automation
GoToWebinar
7.1
Livestorm
10.0

Pros

GoToWebinar

  • The quality and clarity of the recordings in GoToWebinar are good. Clients tend to like the sound and visual when they receive the link to watch.
  • GoToWebinar is also really quick with saving and providing a link to watch the webinar almost immediately once the recording is finished. This is great because we are able to quickly push the content out to the rest of the company and our clients.
  • Another thing we enjoy about GoToWebinar is the overall layout of the toolbar during a recording. It is easy to maneuver and even a first time person recording content is able to quickly learn the functions without having to completely walk through it with someone more experienced.
Anonymous | TrustRadius Reviewer

Livestorm

  • Very intuitive to use and easy to customize.
  • Excellent customer service.
  • Lots of good data for analytics.
  • Participants do not need to download anything.
  • Feedback and recommendations are acted on.
  • Easy to logistical information on registrants and attendees.
  • Supports integrations.
Melissa Kurtz | TrustRadius Reviewer

Cons

GoToWebinar

  • The chat feature is kind of a mess. It's not really convenient to prioritize or sort messages from attendees if there is an influx of messages, as the chat is one block that is color coded based on who the messages are intended for. Adding to that, it becomes incredibly inconvenient if there is more than a couple handfuls of attendees present, as the chat ends up being a steady stream of messages, and so parsing out the important questions or comments requires scrolling back up through the chat in order to parse them out.
Casey Wright | TrustRadius Reviewer

Livestorm

  • It would be helpful to have higher quality replays
Corey Haines | TrustRadius Reviewer

Likelihood to Renew

GoToWebinar

GoToWebinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin | TrustRadius Reviewer

Livestorm

No score
No answers yet
No answers on this topic

Usability

GoToWebinar

GoToWebinar 8.5
Based on 101 answers
I think that there's room for improvement when the host is just starting the webinar. It's a little confusing what the difference is between starting the Webinar and when the attendees can begin to see and hear. GoToWebinar always prompts me as host to start the webinar 30 minutes before the webinar is scheduled to begin. But I'm always unclear as to what starting then would do, and so I hold off on starting the webinar until the actual scheduled time. But I think that I'm probably not doing this correctly.
Anonymous | TrustRadius Reviewer

Livestorm

Livestorm 9.0
Based on 2 answers
Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
Jaclyn Kafesjian | TrustRadius Reviewer

Support Rating

GoToWebinar

GoToWebinar 9.2
Based on 4 answers
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
Anonymous | TrustRadius Reviewer

Livestorm

Livestorm 10.0
Based on 2 answers
The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
Melissa Kurtz | TrustRadius Reviewer

Alternatives Considered

GoToWebinar

Both products seem to have similar features and ease of use. I believe it's more a matter of personal preference and what the user is accustomed to. GoToWebinar seems to be the most popular platform, and it's adequate for my needs, so I'll stick with it for now. But if a similar product comes along at a more attractive price point, I'll have to consider it.
Ken Dwight | TrustRadius Reviewer

Livestorm

No answers on this topic

Return on Investment

GoToWebinar

  • If you're selling high ticket items on a webinar, GoToWebinar is a great platform to use.
  • As you increase the number of attendees, so does your monthly price. Essentially you're paying $1 per person on the lowest plan per month.
  • I think that the pricing plans are outdated since the number of attendees does not cost more to the software provider.
Andy Ryan | TrustRadius Reviewer

Livestorm

  • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
Corey Haines | TrustRadius Reviewer

Screenshots

Pricing Details

GoToWebinar

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToWebinar Editions & Modules

Edition
Lite$49/month1
Standard$99/month2
Pro$199/month3
Enterprise$399/month4
  1. 100 Participants
  2. 250 Participants
  3. 500 Participants
  4. 3,000 Participants
Additional Pricing Details

Livestorm

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Livestorm Editions & Modules

Edition
Webinar Basic$0.001
Webinar Premium$99.002
Meet Basic$0.003
Meet Premium$31.004
EnterpriseContact sales5
  1. A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
  2. A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
  3. Limited Instant and Scheduled Meetings for up to four participants
  4. Full features for Instant and Scheduled Meetings.
  5. An enterprise-grade experience with premium service.
Additional Pricing Details

Rating Summary

Likelihood to Recommend

GoToWebinar
8.1
Livestorm
9.5

Likelihood to Renew

GoToWebinar
6.4
Livestorm

Usability

GoToWebinar
8.5
Livestorm
9.0

Support Rating

GoToWebinar
9.2
Livestorm
10.0

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