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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grammarly

    Score9.1 out of 10
    N/AGrammarly in San Francisco provides its grammar improvement and AI driven writing assistance platform, available on free or paid premium and business plans.

    $30

    per month

    SnapEngage

    Score7.5 out of 10
    N/ASnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are…

    $60

    per month

    Pricing
    GrammarlySnapEngage
    Editions & Modules
    Pro
    $30
    per month per member
    Enterprise
    Contact Sales
    Business
    60/month
    includes 4 agents licenses
    Plus
    140/month
    includes 8 agent licenses, premium integrations
    Premier
    420/month
    includes 16 agent licenses, premium integrations, advanced features
    Offerings
    Pricing Offerings
    GrammarlySnapEngage
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available on Pro plan for annual pricing.Enterprise plans are also available and are custom tailored to the business' specific needs.
    More Pricing Information
    Community Pulse
    GrammarlySnapEngage
    Considered Both Products
    Superhuman Platform Inc.
    No answer on this topic
    SnapEngage
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    123 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    114 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    122 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    91 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    110 Answers
    No answers on this topic
    Best Alternatives
    GrammarlySnapEngage
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    Jasper
    Score7.8 out of 10
    Olark
    Score10 out of 10
    Medium-sized Companies
    ProWritingAid
    Score9 out of 10
    Zoho SalesIQ
    Score9.7 out of 10
    Enterprises
    ProWritingAid
    Score9 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrammarlySnapEngage
    Likelihood to Recommend
    9.0
    (125 ratings)
    7.5
    (13 ratings)
    Likelihood to Renew
    9.4
    (3 ratings)
    9.0
    (4 ratings)
    Usability
    9.0
    (44 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (12 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GrammarlySnapEngage
    Likelihood to Recommend
    Superhuman Platform Inc.
    When drafting important emails to clients, stakeholders, or partners, Grammarly ensures the tone is professional and polite while eliminating grammar or spelling errors.While preparing reports, proposals, or presentations for internal or external use, Grammarly helps maintain clarity, proper structure, and a formal tone. Employees whose first language is not English use Grammarly to enhance their writing, making it more fluent and grammatically accurate.
    Incentivized
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    SnapEngage
    It helps business grow, if your business is more reliable on marketing or if your business is in starting stage implementing SnapEngage to your website will give a kick start to your business because it helps to get close with the customers which are in need with those quick questions and responses we are getting from customers using chat agent.
    Incentivized
    Read full review
    Pros
    Superhuman Platform Inc.
    • Ease of use - Grammarly is super easy to use. Anyone can use the app whether in a text editor like Microsoft Word or on the Grammarly website.
    • Integration - This one is a game-changer. It integrates with the main programs I use on a regular basis including email, Microsoft Office, Firefox, desktop, phone and iPads. I didn't need to change to anything or use something different so it was an ideal match.
    • Goals - This is a really cool function of Grammarly. With Goals, you can choose your audience, formality and domain type. So it works for a wide range of users. Depending on the audience type, Grammarly automatically can suggest changes to your content to help ensure your goals are being met.
    Incentivized
    Read full review
    SnapEngage
    • Allows team members to see type in real-time before it is submitted. This enables us to gather information for responses in a more timely manner.
    • We can see which of our team members are available, busy, or not-available.
    • Ability to see some biographical information of chatters and to sync information with Salesforce.
    Incentivized
    Read full review
    Cons
    Superhuman Platform Inc.
    • User experience/technical issues on certain tools - in Google Calendar, for instance, Grammarly checks text that you type into the "Email Guests" modal window on calendar events. However, because of the way Google calendar works, if you right-click a word that Grammarly highlighted, the calendar event modal window will close and you will lose everything you typed. This is an extremely frustrating experience that has gotten me multiple times.
    • Incorrect suggestions - it doesn't happen that often, but occasionally Grammarly does highlight words or make suggestions that don't make sense or aren't optimal. I'm sure the Grammarly team is working continuously to improve the tool to make it smarter and smarter.
    • Lack of support on all platforms - although Grammarly works on most text areas you encounter online, there are still some areas it doesn't work - I'm not sure if this is an issue with Grammarly or not, but I haven't been able to figure it out.
    Incentivized
    Read full review
    SnapEngage
    • The admin dashboard is the hardest to navigate of any tool I've ever used! THere are 7 tabs in the left-hand panel. Just within the one tab that reads "Settings" (there is a separate tab for "My Account", also Permissions?) there are 9 tabs at the top (which include names like "Agent Settings", "Integrations", "Design Studio", "Options", "Hub"), then at least another 8 tabs WITHIN those 9 tabs, giving you a total of 14 different pages of settings to search through, again, JUST in the Settings tab. What the heck?!
    • Something as simple as notification settings are spread throughout the 14 different settings pages mentioned above. Rather than having one area where you can enter email addresses for notifications, I've had to search through the 14 pages and use Ctrl+F on multiple occasions to fully remove a user from all the notifications they received. This should be much simpler!
    Incentivized
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    Likelihood to Renew
    Superhuman Platform Inc.
    Either I'm as dumb as a bag of nails, or Grammarly has been an invaluable tool in our communication arsenal since we've been users since 2017. I don't recall which podcast we heard it on, but it may have been when Jordan Harbinger was on Art of Charm. I listen to about 8 podcasts a day, so it was probably on something I listened to, demo'd it, and then ponied up for a paid subscription.
    Incentivized
    Read full review
    SnapEngage
    I give SnapEngage a 9 due to how successful our company has been while using it. Unless prices were raised by an insane amount, I don't see us using a competing service.
    Incentivized
    Read full review
    Usability
    Superhuman Platform Inc.
    It was very easy. I have it applied to all of my browsers as an extension so that I know I have entirely accurate grammar in anything I write for my company. I appreciate having something that will always be applied to anything on my computer. I wish I didn't need to use the Grammarly keyboard on mobile; I want it to read my text boxes like my computer does.
    Incentivized
    Read full review
    SnapEngage
    No answers on this topic
    Reliability and Availability
    Superhuman Platform Inc.
    There's not much more to say ever than it works everywhere I work. all my applications have grammarly supporting my writing efforts
    Incentivized
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    SnapEngage
    No answers on this topic
    Performance
    Superhuman Platform Inc.
    Again, here's another example of Maine being very happy with the product. The application quickly analyzes my writing and highlights areas for me to address. It doesn't correct everything without my support, and I like that because it gives me control over my writing style and tone and gets me close to being perfect in my grammar and syntax. I've never seen it have a problem with any application that I traditionally use
    Incentivized
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    SnapEngage
    No answers on this topic
    Support Rating
    Superhuman Platform Inc.
    I have not really used customer support. I used the FAQ page to see how to re-install Grammarly because it wasn't functioning properly in longer documents. It seems to be working better now, but it still does not always underline all of the issues in the actual text. Thus, it is sometimes difficult to know where the errors are located.
    Incentivized
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    SnapEngage
    I have never needed to contact them for support.
    Incentivized
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    Implementation Rating
    Superhuman Platform Inc.
    Perhaps if you have a team that is not overly computer savvy, which in that case, I'd challenge your hiring decision, there's not much involved. I'm sure there are YouTube videos that go in-depth about implementation but it's really quite simple.
    Incentivized
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    SnapEngage
    No answers on this topic
    Alternatives Considered
    Superhuman Platform Inc.
    Nothing comes close to Grammarly in terms of ease of use and quick setup. It practically works right out of the box without any rigorous configuration. It also allows you to pick a specific dialect which isn't available in other apps. And since Grammarly introduced AI features, its counterparts lost their advantage.
    Incentivized
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    SnapEngage
    We actually demo'ed LiveChat and LivePerson and besides SnapEngage having a better UI and ease of use, the support from their team was worlds and away above the rest. They let us run an extended demo, gave us constant support, and made sure we felt comfortable before we went live with the system.
    Incentivized
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    Scalability
    Superhuman Platform Inc.
    Grammarly has been an extremely reliable application for our organization. It works effectively across multiple applications, both traditional desktop and web. The more you see other web application bots floundering, Grammarly has never had that problem. When tools like LinkedIn make updates, Grammarly seamlessly works after the updates. We are very happy with the reliability of this product. It's even working inside of this app so that it fixes my mistakes when I'm drafting
    Incentivized
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    SnapEngage
    No answers on this topic
    Return on Investment
    Superhuman Platform Inc.
    • It saves me time.
    • It allows me to produce enormous quantities of writing to the highest quality with great speed.
    • Overall, it has greatly improved the quality of my writing .
    • Helps me get those pesky commas in the right place to improve readability.
    Incentivized
    Read full review
    SnapEngage
    • It has allowed us to provide more service with a much smaller team than our phone team.
    • It provides us with data helpful to not only ourselves, but our marketing team as well.
    • It's customizable so it allows us to create and update our platforms immediately when needed.
    Incentivized
    Read full review
    ScreenShots

    SnapEngage Screenshots

    Screenshot of SnapEngage is easy to install on any website and helps convert website visitors into engaged customers.