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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Handshake Talent Engagement Suite

    Score8 out of 10
    N/AHandshake Talent Engagement Suite (TES) helps employers source, engage, manage, and build their brand with early talent at scale. Tell an impactful story and build a strong employer brand using rich media, candidate reviews, employee testimonials, and more.N/A
    Pricing
    GrasshopperHandshake Talent Engagement Suite
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GrasshopperHandshake Talent Engagement Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperHandshake Talent Engagement Suite
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Handshake
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    86%
    Would buy again
    30 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    81%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    80%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    84%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    85%
    Implementation went as expected
    17 Answers
    Features
    GrasshopperHandshake Talent Engagement Suite
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and Handshake Talent Engagement Suite
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    Handshake Talent Engagement Suite
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and Handshake Talent Engagement Suite
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    Handshake Talent Engagement Suite
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and Handshake Talent Engagement Suite
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    Handshake Talent Engagement Suite
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and Handshake Talent Engagement Suite
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    Handshake Talent Engagement Suite
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Recruitment Marketing
    Comparison of Recruitment Marketing features of Grasshopper and Handshake Talent Engagement Suite
    Feature
    Grasshopper
    -
    Ratings
    Handshake Talent Engagement Suite
    8.0
    11 Ratings
    24% above category average
    Passive Recruitment Advertising00 Ratings8.07 Ratings
    Active Recruitment Advertising00 Ratings8.39 Ratings
    Employer Branding Tools00 Ratings7.610 Ratings
    Best Alternatives
    GrasshopperHandshake Talent Engagement Suite
    Small Businesses
    CallFire
    Score9.7 out of 10
    LinkedIn Jobs
    Score7.9 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Glassdoor
    Score7.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Snagajob
    Score6.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperHandshake Talent Engagement Suite
    Likelihood to Recommend
    7.8
    (56 ratings)
    8.5
    (37 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (42 ratings)
    9.6
    (25 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GrasshopperHandshake Talent Engagement Suite
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Handshake
    Compared to bulk messaging students who are listed as 'matches' on the job listing page, the segments & campaigns I created were so helpful in identifying leads & helping to convert those leads to applicants without me having to continually follow-up with students (thank you- follow-up email feature!) For roles that require a lot of applicant flow, or for positions that require a large cohort of hires at one time, these features are perfect.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Handshake
    • Connects us with our target audience (current college students and recent graduates).
    • Connects us with a variety of career services offices, building trust in our organization.
    • It provides capacity to our recruiters while also allowing us to balance volume and personalization in recruitment.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Handshake
    • Ability to directly source and reach out to specific candidates (rather than just a whole pool with campaigns)
    • More flexibility over the way postings look to allow for creativity
    • More details about students on their profiles to make it easier to source the right candidates
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    No answers on this topic
    Handshake
    It works and has been a valuable tool for recruitment and talent engagement
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Handshake
    It is intuitive
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Handshake
    Becca always responds very quickly to my questions. We had an issue where I couldn't register for a fair because another division of my company had already registered and this problem was fixed the next day. I feel like the team at Handshake Talent Engagement Suite actually cares about my experience. Not all companies do once the contract is signed! They definitely treat their customers well. I literally feel like I am their only customer.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    No answers on this topic
    Handshake
    It is a great product and valuable tool for recruitment and sourcing of talent
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Handshake
    I think Handshake is similar to Linkedin Recruiter in a lot of ways. The main differentiator for me/our company is who we are trying to reach or target. LinkedIn is not an easy platform to find early careers talent on, so Handshake has been the best way for us to connect with schools, register for events easily, advertise to college students and reach them where they are!
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    Handshake
    • Summer internship recruiting for hard to fill roles has grown to be much easier. Without Handshake Talent Engagement Suite, we would be left scrambling to specific school job boards.
    • Hosting a simple one-hour informative event and reaching a large audience has helped with brand awareness. We don't necessarily see immediate obvious results but have been content with our ability to connect with underclassmen, getting them excited to apply for internships in a year or two.
    • Creating a talent segment and sending campaign messages is much more efficient and effective than reaching out to individual candidates with cold calls/emails.
    Incentivized
    Read full review
    ScreenShots