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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Microsoft Powerpoint Online

    Score7 out of 10
    N/APowerPoint for the web, or Powerpoint Online (formerly PowerPoint Web App) is similar to the installed version, however it allows users to create presentations directly from a browser, with no need for an installation.N/A
    Pricing
    GrasshopperMicrosoft Powerpoint Online
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GrasshopperMicrosoft Powerpoint Online
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperMicrosoft Powerpoint Online
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    GrasshopperMicrosoft Powerpoint Online
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and Microsoft Powerpoint Online
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    Microsoft Powerpoint Online
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and Microsoft Powerpoint Online
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    Microsoft Powerpoint Online
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and Microsoft Powerpoint Online
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    Microsoft Powerpoint Online
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and Microsoft Powerpoint Online
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    Microsoft Powerpoint Online
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Best Alternatives
    GrasshopperMicrosoft Powerpoint Online
    Small Businesses
    CallFire
    Score9.7 out of 10
    Adobe Presenter
    Score9 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Microsoft Powerpoint
    Score7.9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Adobe Presenter
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperMicrosoft Powerpoint Online
    Likelihood to Recommend
    7.8
    (56 ratings)
    7.0
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    2.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    7.0
    (3 ratings)
    Support Rating
    9.0
    (42 ratings)
    -
    (0 ratings)
    User Testimonials
    GrasshopperMicrosoft Powerpoint Online
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Microsoft
    Depends on the needs of the user, if they are just refreshing Slides, and updating basic elements, I believe Microsoft Powerpoint Online is sufficient. It still relies on a regular internet connection, but backs up immediately to whichever service you are using for cloud storage. For advance users, designers, or people trying to have more management in their decks I believe desktop is the way to go.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Microsoft
    • Free to use [up to 5 GB cloud storage per person]
    • No need to click the save button again and again when you make changes. Everything gets saved automatically to cloud [provided you have good network connection]
    • Web browser based application
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Microsoft
    • Running a presentation from PowerPoint online has been a disappointing experience. Things just don't react as smoothly as they do in the offline version because we're relying on sometimes iffy internet connections.
    • Video does not play well when it's embedded and played through the online version.
    • Downloading a PPT file that was created online creates almost no inconsistencies, but in my experience uploading a PPT to the online version that was created offline sometimes does create issues with fonts and formatting.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    No answers on this topic
    Microsoft
    I would rather change to other tool if I could. Microsoft Powerpoint Online was top-down forced without a real technical (maybe financial only) reason, and I think the product itself looks like a poor adaptation of the offline version. In my experience, it cannot be properly used in real time collaboration, can't handle large media (images/videos), has low performance even for a single user, it is a nightmare.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Microsoft
    Its about as usable as regular powerpoint to the normal user. The lack of some tools is fine and will go unnoticed. When presenting, you'll see animations may lag behind a bit, so I still recommend downloading to desktop to share content in a presentation once it is finalized.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Microsoft
    I have used Prezi also in my last company along with Microsoft Powerpoint Online. But I feel that Prezi has also good features like designs, frames, themes etc but this tool is really complex to use as compared to Microsoft Powerpoint Online
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    Microsoft
    • It has made it easier for the training to be well handled and transitioned to the work-at-home life faster.
    • a lot of people is used to the installed version of PowerPoint, the online version is a familiar look and feels to the times when we were working from the office, which made the transition faster and easier for everyone.
    Incentivized
    Read full review
    ScreenShots