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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    PTC Creo

    Score7.6 out of 10
    N/APTC offers Creo, the company's line of computer-aided design (CAD) products that support the product lifecycle management (PLM) process with 2D and 3D design kits (Creo Elements and Creo Direct), an augmented reality module, Creo Illustrate for technical illustrations, Creo Sketch, Creo Schematics and Creo View for diagramming and sharing information, Creo simulate for running simulations, and other modules.

    $2,480

    Pricing
    GrasshopperPTC Creo
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Design Package
    $2,480.00
    Offerings
    Pricing Offerings
    GrasshopperPTC Creo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperPTC Creo
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    PTC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    80%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    GrasshopperPTC Creo
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and PTC Creo
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    PTC Creo
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and PTC Creo
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    PTC Creo
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and PTC Creo
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    PTC Creo
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and PTC Creo
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    PTC Creo
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Computer-Aided Design Software
    Comparison of Computer-Aided Design Software features of Grasshopper and PTC Creo
    Feature
    Grasshopper
    -
    Ratings
    PTC Creo
    4.0
    1 Ratings
    61% below category average
    3D Modeling00 Ratings4.01 Ratings
    2D Drafting00 Ratings1.01 Ratings
    Rendering and Visualization00 Ratings6.01 Ratings
    Parametric Design00 Ratings8.01 Ratings
    Collaboration and Sharing00 Ratings6.01 Ratings
    Compatibility with other software and formats00 Ratings2.01 Ratings
    Assembly Design00 Ratings3.01 Ratings
    Documentation and Annotation00 Ratings2.01 Ratings
    Best Alternatives
    GrasshopperPTC Creo
    Small Businesses
    CallFire
    Score9.7 out of 10
    Onshape
    Score6.4 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Onshape
    Score6.4 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Rhino
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperPTC Creo
    Likelihood to Recommend
    7.8
    (56 ratings)
    2.2
    (14 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (42 ratings)
    8.0
    (1 ratings)
    User Testimonials
    GrasshopperPTC Creo
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    PTC
    PTC Creo is great for assemblies that multiple users are collaborating on. Models can reference other models that someone in another department has released and when those models are changed, the referenced parts and assemblies are changed. These changes are very helpful when working on collaborative machine designs and comparing forging dies with the final parts.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    PTC
    • PTC Creo contains many advanced tools with better optimization for creating part models and other production related drawings.
    • The initial concept designs can be done more adequately.
    • The parameters of 2D drawings can be changed easily by editing the 3D model.
    • The productivity can be increased by customized tools for modeling.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    PTC
    • No autosave
    • No clear message if it has problems saving the file
    • Not so easy to use
    • In my experience, has a lot of things missing that other CAD already have in years
    • In my experience, it's extremely easy to lose work/time
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    PTC
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    PTC
    I liked the training manuals I used to learn some, as I didn’t have CAD background in college or before this job. My coworkers were able to share with me what they learned in PTC training and I was able to get support online and through reading.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    PTC
    Learning curve of SOLIDWORKS is higher compared to Creo, however, stability and more design control is provided by Creo. Creo also have more robust and stable interfaces. For larger assemblies, Creo works better than SOLIDWORKS. New upgrades of Creo has given liberty to open different file data of different software without any file conversion. Creo costs comparable to SOLIDWORKS cost, with more capabilities.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    PTC
    • Having PTC Creo as our primary tool positions us as forward thinking and creative in the eyes of our clients.
    • PTC Creo constantly evolves in the ability to increase our productivity; new capabilities and features are added, which reduce our level of effort for some tasks.
    Incentivized
    Read full review
    ScreenShots