Greenhouse vs. Mitratech TalentReef

Greenhouse merges very well with most of the Job Board we use such as Indeed, Linkedin Recruiter and others. It makes it easy to import date from these job boards onto the system. However, more can be done when it comes to bulk candidate import, I think there should be a feature that allows us to adding bulk candidates at a go.

Incentivized

I rarely give 10/10, mainly because I have learned that that we can always learn new things and to grow. Thus, I feel that same applies to Talent Reef. While I struggled a bit in the beginning to use this application, It is probably that struggle that has made me a better user for being so persistent at using it. Now that I have more than just the basics I think for any size company the functionality of the program will work for them.

Incentivized

• Customization of interview plans, questions, interviewer roles for multiple positions
• Manages efficient and timely candidate, hiring manager, and interviewer communication
• Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
• Provides analytics and reporting to allow for data insights and process improvements
• Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date

Incentivized

• As an Administrator of the talentReef system, I have access to all applicants for every store across our system all in one location.
• It is a one-stop function for virtually all of our new hire paperwork.
• We have not gone entirely paperless with our employee files, but talentReef would be of great benefit to us if/when we choose to move in that direction.
• The system is relatively easy to learn for store users with all levels of digital expertise.
• The cost to the organization is extremely reasonable.

Incentivized

• Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
• Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
• Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.

Incentivized

• Applicant flow is terrible. You can post jobs on Indeed for free, and receive a better applicant flow than posting through TalentReef. TalentReef was unable to provide any reasoning for this to happen
• If you want to change/edit your onboarding documents, you need to e-mail them to support. This can sometimes take more than 48 hours to accomplish, and more often than not, was not done as requested
• Customer Support is terrible. When they respond to you, they do not answer the question fully or provide any alternative solutions
• Pricing is very high. There are numerous other alternatives in the market that provide better services for half the price

I think Greenhouse is an effective, easy way to interview and score recruits -- especially as our organization grows in size

Incentivized

The overall interface is very easy to understand and it is capable. There are a lot of very useful functionalities that help in productivity as simple as tags for the coordinators to manage their day to day tasks. The continuous improvements greenhouse brings to the users are really impressive. We use quite a few integrations with it and they help the job even hassle free.

Incentivized

I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.

Incentivized

We have had very few issues with talentReef, but when we did they were resolved quickly and in a timely manner.

Incentivized

I think we could have used more delivered functionality and less customized which now results in more maintenance

Incentivized

A lot of new features and Recruiter friendly Interface is what made us to choose Greenhouse over any other competition in Market. Cost is another factor as Greenhouse is available at a very competitive price in Market. This is an overall package for all your recruitment, Engagement and reporting needs.

Incentivized

We came from Info PeopleAnswers and used their ATS for years. Prior to going to talentReef, we looked at CareerBuilder's ATS and at Snagajob's ATS. At the time, neither had the integrated onboarding and exporting data components. I also like the feature of the posi-fit questions.

• Streamlined the hiring process and new hire time to value
• Increased satisfaction for hiring managers and sales account managers
• Allowed us to gain access to a bigger and more targeted talent pool
• Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts

Incentivized

• Our initial ROI was having the ability for our applicants to apply online and move away from paper. This was a must, so we can compete for employees in our area.
• Our next ROI was improving our onboarding process. The TalentReef onboarding process protects us from having incomplete files and it also saves us labor due to the process being quicker and efficient.