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GridBuddy Connect (legacy) vs. Outlook4Gmail vs. Sage CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GridBuddy Connect (legacy)

    Score10 out of 10
    N/AGridBuddy Connect was a contact data tool that combined data from separate systems into an editable, spreadsheet-simple view. Acquired by Validity in 2019, it is now a legacy tool.N/A

    Outlook4Gmail

    Score8.8 out of 10
    N/AOutlook4Gmail is an Outlook add-in that helps users perform Google calendars sync with Outlook, as well as contacts and tasks sync. It also syncs Google calendars from multiple Google accounts with Outlook ones. The settings provide opportunities of duplicates check, their elimination and automatic data backup.N/A

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Pricing
    GridBuddy Connect (legacy)Outlook4GmailSage CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    Offerings
    Pricing Offerings
    GridBuddy Connect (legacy)Outlook4GmailSage CRM
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details——Tiered pricing is available for multiple users.
    More Pricing Information
    Community Pulse
    GridBuddy Connect (legacy)Outlook4GmailSage CRM
    Considered Multiple Products
    Discontinued Products
    No answer on this topic
    SCAND
    No answer on this topic
    Sage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    GridBuddy Connect (legacy)Outlook4GmailSage CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    8.8
    17 Ratings
    12% above category average
    Customer data management / contact management00 Ratings00 Ratings9.017 Ratings
    Workflow management00 Ratings00 Ratings8.616 Ratings
    Territory management00 Ratings00 Ratings8.517 Ratings
    Opportunity management00 Ratings00 Ratings8.917 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings9.016 Ratings
    Contract management00 Ratings00 Ratings8.614 Ratings
    Quote & order management00 Ratings00 Ratings9.016 Ratings
    Interaction tracking00 Ratings00 Ratings9.216 Ratings
    Channel / partner relationship management00 Ratings00 Ratings8.716 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    8.1
    16 Ratings
    5% above category average
    Case management00 Ratings00 Ratings8.016 Ratings
    Call center management00 Ratings00 Ratings8.215 Ratings
    Help desk management00 Ratings00 Ratings8.214 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    8.7
    16 Ratings
    12% above category average
    Lead management00 Ratings00 Ratings8.816 Ratings
    Email marketing00 Ratings00 Ratings8.715 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    9.0
    17 Ratings
    16% above category average
    Task management00 Ratings00 Ratings9.016 Ratings
    Billing and invoicing management00 Ratings00 Ratings9.015 Ratings
    Reporting00 Ratings00 Ratings9.113 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Forecasting00 Ratings00 Ratings8.716 Ratings
    Pipeline visualization00 Ratings00 Ratings8.416 Ratings
    Customizable reports00 Ratings00 Ratings8.717 Ratings
    Customization
    Comparison of Customization features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Custom fields00 Ratings00 Ratings8.517 Ratings
    Custom objects00 Ratings00 Ratings8.516 Ratings
    Scripting environment00 Ratings00 Ratings9.016 Ratings
    API for custom integration00 Ratings00 Ratings8.314 Ratings
    Security
    Comparison of Security features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    8.7
    17 Ratings
    4% above category average
    Single sign-on capability00 Ratings00 Ratings8.717 Ratings
    Role-based user permissions00 Ratings00 Ratings8.813 Ratings
    Social CRM
    Comparison of Social CRM features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    9.4
    13 Ratings
    22% above category average
    Social data00 Ratings00 Ratings9.513 Ratings
    Social engagement00 Ratings00 Ratings9.313 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    9.0
    14 Ratings
    18% above category average
    Marketing automation00 Ratings00 Ratings9.114 Ratings
    Compensation management00 Ratings00 Ratings8.912 Ratings
    Platform
    Comparison of Platform features of GridBuddy Connect (legacy) and Outlook4Gmail and Sage CRM
    Feature
    GridBuddy Connect (legacy)
    -
    Ratings
    Outlook4Gmail
    -
    Ratings
    Sage CRM
    7.8
    16 Ratings
    2% above category average
    Mobile access00 Ratings00 Ratings7.816 Ratings
    Best Alternatives
    GridBuddy Connect (legacy)Outlook4GmailSage CRM
    Small Businesses
    Cloze
    Score9.9 out of 10
    Cloze
    Score9.9 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Outlook4Gmail
    Score8.8 out of 10
    ContactsFlow (formerly Shared Contacts for Gmail™)
    Score8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Outlook4Gmail
    Score8.8 out of 10
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    GridBuddy Connect (legacy)Outlook4GmailSage CRM
    Likelihood to Recommend
    7.9
    (13 ratings)
    8.0
    (5 ratings)
    8.9
    (28 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    5.1
    (11 ratings)
    Usability
    9.1
    (1 ratings)
    8.0
    (2 ratings)
    8.9
    (11 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.9
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    GridBuddy Connect (legacy)Outlook4GmailSage CRM
    Likelihood to Recommend
    Discontinued Products
    1. Making broad changes to data, like moving ownership of records from one user to another for a new Sales Rep or a moved Sales Rep. 2. Making broad changes to data for product changes, product introductions and such (product naming changes, product description changes, etc.). I recently had to make a change to the name of a Product Option. Product Options are a sub-object related to Product. This name change was in 22 places. Okay, 18 [is] not a lot, but to make this change individually 22 times is still very tedious and takes too much of my time. Instead, I set up my Grid with the Object and sub-Object and made all 22 changes at once with a mass change. Piece of cake. And I don't have to go back to several of the records to see if the change was made successfully (something you have to do with Dataloader). I could see the effective change all at once on my Grid screen.
    Incentivized
    Read full review
    SCAND
    It is well suited when you have three locations of dental practices and you can review all three emails in one spot. like having the microsoft apps to use quickly from the apps buttons. I wished that there was a short class on how all be different things work togather
    Incentivized
    Read full review
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Pros
    Discontinued Products
    • Reshapes the user Interface into an intuitive, clean, easy and thoughtful way, meaning Salesforce can be practically used for applications that (in my Opinion) salesforce was never designed for.
    • Mass updates are a God send, Leaving quick and meaningful notes, setting up meetings with clients or upcoming calls to maintain contact, all from the same screen without information overload... a real achievement.
    Read full review
    SCAND
    • Keep schedule's accessible to all with access to the shared pages.
    • Moving from task to task and keeping track of messages related to those tasks.
    • Being able to move emails from folder to folder as well as monitoring those mails as needed.
    Incentivized
    Read full review
    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Does not allow users to create new Campaign Member records; we would like to be able to add multiple Campaign Member records to a Campaign in a Grid.
    • Does not allow users to create new Task records; we would like to be able to add multiple Tasks records related to the same user but multiple Opportunities and Contacts.
    Incentivized
    Read full review
    SCAND
    • Needs improvement on scheduling emails for future delivery
    • Out of office feature - I use the gmail function
    • I would love my calendar to work through it. It may, but I haven't worked out how yet.
    Incentivized
    Read full review
    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    - Easy of use - Visual nature of using the product (as compared to Dataloader) - Quickness of making changes/updates/edits to long lists of records, live and real-time
    Incentivized
    Read full review
    SCAND
    No answers on this topic
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    - Ease of use - Real-time and visible nature of making mass changes - Ease of setting up a Grid - Ease of filtering the Grid to see the records that I need to change
    Incentivized
    Read full review
    SCAND
    Easy to use for a email and calander. If offers a wide variety of ways to use and store data. Easy to search for old emails that may have gotten lost for quick reference. Like being able to see all of our offices emails in one spot. It is a great product
    Incentivized
    Read full review
    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    SCAND
    No answers on this topic
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    SCAND
    No answers on this topic
    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    SCAND
    No answers on this topic
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    GridBuddy was very easy to implement
    Incentivized
    Read full review
    SCAND
    No answers on this topic
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    This is the 1st inline editing product we have tested. The only reason we would ever go with another product is the price.
    Incentivized
    Read full review
    SCAND
    I believe Outlook4Gmail stacks up against AppNeta having a better graphic and simplicity. I have selected Outlook4Gmail because is more known and probably easier to find answers to questions when they may come.
    Incentivized
    Read full review
    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
    Read full review
    Return on Investment
    Discontinued Products
    • Our sales executives save a lot of time reviewing all opportunities in a single editable view.
    • Gridbuddy improves the functionality of our CRM by allowing us to edit multiple opportunities in one place.
    • It is generally faster and easier to build a report in GridBuddy than it is in SAP C4C.
    Incentivized
    Read full review
    SCAND
    • Easily able to email frequent users at work.
    • Easily able to pull up my work email no matter the device I am using at the time
    • Easily able to find and locate most emails I would like to view or see
    Incentivized
    Read full review
    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
    Read full review
    ScreenShots

    GridBuddy Connect (legacy) Screenshots

    Screenshot of Conditional formattingScreenshot of ForecastingScreenshot of ConnectorsScreenshot of Mass UpdateScreenshot of Multi-object inline editing