What users are saying about
13 Ratings
57 Ratings
13 Ratings
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Score 9.9 out of 100
57 Ratings
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Score 7.4 out of 100

Feature Set Ratings

    Email & Online Marketing

    9.0

    Growave

    90%

    Yotpo

    Feature Set Not Supported
    N/A
    Growave ranks higher in 4/4 features

    A/B testing

    6.6
    66%
    3 Ratings
    N/A
    0 Ratings

    Mobile optimization

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    9.7
    97%
    9 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    9.7
    97%
    5 Ratings
    N/A
    0 Ratings

    Lead Management

    7.6

    Growave

    76%

    Yotpo

    Feature Set Not Supported
    N/A
    Growave ranks higher in 4/4 features

    Lead nurturing

    8.8
    88%
    5 Ratings
    N/A
    0 Ratings

    Lead scoring and grading

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Data quality management

    6.1
    61%
    5 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    7.8
    78%
    7 Ratings
    N/A
    0 Ratings

    Social Media Marketing

    9.1

    Growave

    91%

    Yotpo

    Feature Set Not Supported
    N/A
    Growave ranks higher in 2/2 features

    Social sharing and campaigns

    8.6
    86%
    9 Ratings
    N/A
    0 Ratings

    Social profile integration

    9.6
    96%
    11 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    9.2

    Growave

    92%

    Yotpo

    Feature Set Not Supported
    N/A
    Growave ranks higher in 2/2 features

    Dashboards

    9.7
    97%
    9 Ratings
    N/A
    0 Ratings

    Custom reports

    8.6
    86%
    6 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    9.2

    Growave

    92%

    Yotpo

    Feature Set Not Supported
    N/A
    Growave ranks higher in 2/2 features

    API

    8.8
    88%
    8 Ratings
    N/A
    0 Ratings

    Customizability

    9.6
    96%
    10 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Growave is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    10.0

    Growave

    100%
    11 Ratings
    7.5

    Yotpo

    75%
    23 Ratings

    Likelihood to Renew

    10.0

    Growave

    100%
    1 Rating
    5.0

    Yotpo

    50%
    1 Rating

    Usability

    9.8

    Growave

    98%
    2 Ratings
    9.4

    Yotpo

    94%
    2 Ratings

    Support Rating

    10.0

    Growave

    100%
    9 Ratings
    9.2

    Yotpo

    92%
    25 Ratings

    Implementation Rating

    10.0

    Growave

    100%
    1 Rating

    Yotpo

    N/A
    0 Ratings

    Likelihood to Recommend

    Growave

    It is very valuable for loyalty programs, shoppable Instagram, and referrals. Although we enjoy the reviews portion too, there are other apps that offer just that. The main advantage is that it bundles all of these things into a single app, with a single point of contact, with a single set of customization, etc.
    Joseph (JJ) Richardson | TrustRadius Reviewer

    Yotpo

    If you need an excellent mechanism to collect and publish customer reviews, Yotpo is the best that we have found. We love the feature set that is provided, even if you are using the basic membership to get started. Where it is really good is the collection and managing of reviews. The email request setup is simple and easy to use. The publishing and commenting on reviews can be managed easily in the backend. It syncs up nicely to our website providers, and we have used it on a few different platforms without any problems. The pricing on it is also very competitive when you price it out against so of the other big-name players in the space.
    Anonymous | TrustRadius Reviewer

    Pros

    Growave

    • Support - They respond to emails quickly and professionally.
    • Coding - They are Shopify experts and will also try to find a solution to a request.
    • They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
    Jonathan Lee | TrustRadius Reviewer

    Yotpo

    • Yotpo alerts us by email when a new review comes in which encourages us to log in and check the Yopto dashboard to see if anything needs tending to.
    • With one click we can publish a Yotpo review to our website, than another click and it pushes the review to Twitter, and Facebook.
    • Even the free version has lots of useful features.
    Vivian Vassar | TrustRadius Reviewer

    Cons

    Growave

    • It will be nice in the future to see a customizable all-in-one design module for a dynamic portal page for the customer accounts. Currently, the pages work fabulous, just with added customization, it will assist with future branding impressions.
    Ralph Turchiano | TrustRadius Reviewer

    Yotpo

    • The customer photos are too small. We'd like to be able to display the photos that customers upload as much larger. They're almost thumbnails.
    • Yotpo widgets slow down site speed so we can't use any of them. The only one we can use is the reviews page.
    Michele Riley | TrustRadius Reviewer

    Pricing Details

    Growave

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Growave Editions & Modules

    Additional Pricing Details

    Yotpo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 Includes 50 Monthly Orders

    Yotpo Editions & Modules

    Edition
    FreeFree1
    Premium$7992
    1. Includes 50 Monthly Orders
    2. per month
    Additional Pricing Details

    Likelihood to Renew

    Growave

    Growave 10.0
    Based on 1 answer
    Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
    Anonymous | TrustRadius Reviewer

    Yotpo

    Yotpo 5.0
    Based on 1 answer
    Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.
    Zach Shelley | TrustRadius Reviewer

    Usability

    Growave

    Growave 9.8
    Based on 2 answers
    We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
    Michael Huynh | TrustRadius Reviewer

    Yotpo

    Yotpo 9.4
    Based on 2 answers
    I think the platform back end could be easier and more intuitive, but we are able to get around and accomplish what we need to with minimal training or guidance. Specifically, we had complications with trying to do something as simple as sending ourselves test emails and adjusting image sizes pulling from our product catalog so that the review request email images would be clear.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Growave

    Growave 10.0
    Based on 9 answers
    They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
    Anonymous | TrustRadius Reviewer

    Yotpo

    Yotpo 9.2
    Based on 25 answers
    Live chat is always ready to help. Even when they do not have an immediate answer, we hear back from them within a reasonable time frame. Communication from the account manager is great as well. The team has been very supportive in listening to new ideas, needs, and updates based on real-time on-site data.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Growave

    Growave 10.0
    Based on 1 answer
    It was easy to do and their support team helped when needed.
    Anonymous | TrustRadius Reviewer

    Yotpo

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Growave

    Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.
    Anonymous | TrustRadius Reviewer

    Yotpo

    I have only used one other service prior to Yotpo (I don't remember what it was) and Yotpo outperforms them. Yotpo is really intuitive and easy to navigate/install from a Shopify user perspective. When Pixel union releases their customer review service I may try it out since they are my theme provider and it may integrate more seamlessly.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Growave

    • Consumers truly enjoy the loyalty point program.
    • The App makes it very fluid for easy log in's by the consumer.
    • E-mail Notifications and retention programs are effective.
    Ralph Turchiano | TrustRadius Reviewer

    Yotpo

    • We got complaints about not having enough pictures of projects. Yotpo completely negated that complaint with the UGC implementation on our website.
    • If my memory serves me right, 98% of our customers directly interact with some Yotpo widget on our site. That's a lot.
    Shane Siever | TrustRadius Reviewer

    Screenshots

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