Guidebook vs. Webex Events (formerly Socio)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Guidebook
Score 9.8 out of 10
N/A
Guidebook is an event management software system offered by Guidebook.N/A
Webex Events (formerly Socio)
Score 8.5 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Pricing
GuidebookWebex Events (formerly Socio)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GuidebookWebex Events (formerly Socio)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GuidebookWebex Events (formerly Socio)
Considered Both Products
Guidebook

No answer on this topic

Webex Events (formerly Socio)
Chose Webex Events (formerly Socio)
Guidebook is more suited for an in-person event, but Socio is more feature-rich.
Top Pros
Top Cons
Features
GuidebookWebex Events (formerly Socio)
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Guidebook
-
Ratings
Webex Events (formerly Socio)
8.6
10 Ratings
4% above category average
Responsive Design for Web Access00 Ratings8.410 Ratings
Mobile Application00 Ratings8.710 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.510 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Guidebook
-
Ratings
Webex Events (formerly Socio)
9.4
9 Ratings
14% above category average
Calendar integration00 Ratings10.01 Ratings
Meeting initiation00 Ratings10.01 Ratings
Integrates with social media00 Ratings10.01 Ratings
Record meetings / events00 Ratings8.48 Ratings
Slideshows00 Ratings9.01 Ratings
Event registration00 Ratings8.87 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Guidebook
-
Ratings
Webex Events (formerly Socio)
8.0
8 Ratings
0% below category average
Live chat00 Ratings8.08 Ratings
Audience polling00 Ratings8.17 Ratings
Q&A00 Ratings8.08 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Guidebook
-
Ratings
Webex Events (formerly Socio)
8.7
7 Ratings
1% above category average
User authentication00 Ratings8.67 Ratings
Participant roles & permissions00 Ratings8.77 Ratings
Confidential attendee list00 Ratings8.87 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Guidebook
-
Ratings
Webex Events (formerly Socio)
8.6
8 Ratings
3% above category average
Branding options00 Ratings8.37 Ratings
Attendee list export00 Ratings8.98 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Guidebook
-
Ratings
Webex Events (formerly Socio)
8.2
9 Ratings
2% above category average
Registration, RSVP, and ticketing00 Ratings8.36 Ratings
Email marketing00 Ratings10.01 Ratings
Livestreaming00 Ratings8.08 Ratings
Audience engagement00 Ratings8.09 Ratings
Event recording00 Ratings8.38 Ratings
Virtual booths00 Ratings7.07 Ratings
Networking00 Ratings7.88 Ratings
Event analytics00 Ratings8.48 Ratings
Best Alternatives
GuidebookWebex Events (formerly Socio)
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GuidebookWebex Events (formerly Socio)
Likelihood to Recommend
9.0
(1 ratings)
9.1
(60 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
GuidebookWebex Events (formerly Socio)
Likelihood to Recommend
Guidebook
Most of our meetings are too small to bother using it but it is great for our larger workshops. If you have a complex schedule or agenda it is better than a paper agenda and allows you to adjust changes live in the agenda during the meetings. We only use it a few times a year because we only have a few larger meetings.
Read full review
Cisco
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
Read full review
Pros
Guidebook
  • Provides live agendas
  • Allows attendees to communicate through mobile phones with event staff
  • Allows attendees to check in to break out sessions of their choice
Read full review
Cisco
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
Read full review
Cons
Guidebook
  • Sometimes we have had issues with it not updating our changes very quickly and while at a conference that can be problematic.
  • I have had difficulty making edits or changes from the mobile app so I have to go grab the computer to fix something.
  • Some attendees have had issues downloading and logging in depending on which mobile phones that they are using. It may be operator error.
Read full review
Cisco
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
Read full review
Likelihood to Renew
Guidebook
No answers on this topic
Cisco
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
Read full review
Support Rating
Guidebook
No answers on this topic
Cisco
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
Read full review
Alternatives Considered
Guidebook
We use both but for completely different reasons. We use Guidebook to manage our attendees and communicate with them during large workshops. We use Airtable as a spreadsheet type database for tracking things.
Read full review
Cisco
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
Read full review
Return on Investment
Guidebook
  • None really as we are a non profit and these meetings we use it for are free
Read full review
Cisco
  • User retention has increased by 25% with the help of Webex Events
  • Lead retrieval at events is made very simple, thereby saving a lot of time for us
  • Session tracking gives us a lot of valuable insights, helping us understand our users better
  • Lead location tracking is present which helps us segment our audience better
Read full review
ScreenShots

Webex Events (formerly Socio) Screenshots

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.