What users are saying about
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Top Rated
124 Ratings

Gusto

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Top Rated
124 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 3.8 out of 100

Likelihood to Recommend

Gusto

You pay for the amount of users, so it's good for companies both large and small. Anytime you have W-2 employees I would think it is a great fit. You can also use it to pay independent contractors, although I haven't used those features before.The time tracking features are included with one of the plans so if you want employees to be able to track time and have payroll automatically reflect their hours, it's great for that. It's also very easy to reimburse employees for expenses and things like that.We didn't know about this when we got Gusto, but it also does a great job with little things such as welcome cards for new employees, it lets you make birthday cards, and little things like that.
McKay Salisbury | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

I would definitely recommend Octopus HR if companies need every employee, not just one HR team, to use it. I think it's too much and would suggest something like Taleo for one team to use.Key questions would be: Do you need a simple platform? Are you using this just for your HR team or will everyone need access? Is the way employees request PTO at your company disorganized?
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Gusto
8.7
Iris HR Software (formerly Octopus HR)
Pay calculation
Gusto
8.7
Iris HR Software (formerly Octopus HR)
Support for external payroll vendors
Gusto
8.5
Iris HR Software (formerly Octopus HR)
Benefit plan administration
Gusto
7.7
Iris HR Software (formerly Octopus HR)
Direct deposit files
Gusto
8.9
Iris HR Software (formerly Octopus HR)
Salary revision and increment management
Gusto
9.0
Iris HR Software (formerly Octopus HR)
Reimbursement management
Gusto
9.5
Iris HR Software (formerly Octopus HR)

Pros

Gusto

  • Easy step by step setup from signup process to the automatic payments via EFT.
  • All forms and payments are done completely automated and electronically so no manual intervention. I set it up at the beginning of my first year and never looked at it until the next year when I did my taxes.
  • Payroll was easy, automated and simple manage for situations like overtime, time off and one time bonus payments.
  • Offering other pre tax benefits like 401K was easy to incorporate thru their partner apps.
Lou Gallo | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

  • It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
  • Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
  • Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.
Anonymous | TrustRadius Reviewer

Cons

Gusto

  • One issue that we've run into with Gusto are some limitations around certain kinds of withholdings from contractor pay. We've had to employ some manual work arounds.
  • When we switched from semi-monthly to an every 2 week payroll, we experienced an issue with Gusto where the payroll days are slightly out of sync. This is another minor issue that we manually work around.
Ed Hart | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

  • Adding employee photos. That's definitely something I think is hard to figure out on your own.
  • An easier way for users to retrieve their passwords. Sometimes I notice even when employees put in all the correct information, the system doesn't recognize it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Gusto

Gusto 8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

Iris HR Software (formerly Octopus HR) 8.0
Based on 1 answer
Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.
Anonymous | TrustRadius Reviewer

Usability

Gusto

Gusto 10.0
Based on 1 answer
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
Christopher Cantrall | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

No score
No answers yet
No answers on this topic

Support Rating

Gusto

Gusto 8.3
Based on 22 answers
In rare times that we had to reach out to support they are fast and friendly and always eager to assist. Says a lot of software when you do not have to reach out to support very often. Quick and easy access to support channels makes it pain-free when you do encounter an issue.
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

No score
No answers yet
No answers on this topic

Alternatives Considered

Gusto

I do not have a background in HR or payroll, so I haven't used other tools like Gusto. We use Employee Navigator to view our health insurance plans and enter time off requests. I feel like we could use just Gusto if it offered these features as well. I'm not aware of other tools out there that stack up well against Gusto.
Jared DeLong | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

Very different platforms. You get a lot of bang for your buck using Octopus HR. It's a much more modern and simple layout and that's something forward thinking companies definitely enjoy.
Anonymous | TrustRadius Reviewer

Return on Investment

Gusto

  • It has allowed us to put clients on a payroll provider, minimizing the manual accounting required, which has allowed us to keep our time down and our pricing competitive
  • It has provided a payroll provider for companies that, in the past, would have been too small to make the cost worthwhile
Jason Ackerman | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

  • Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
  • Less wasted time. Contact info and photo are very visible and easily accessed.
Anonymous | TrustRadius Reviewer

Screenshots

Iris HR Software (formerly Octopus HR)

Pricing Details

Gusto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Gusto Editions & Modules

Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.$39/month2
Basic$19/month2
  1. $12 per employee/contractor
  2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

Iris HR Software (formerly Octopus HR)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Iris HR Software (formerly Octopus HR) Editions & Modules

Edition
Basic$1.501
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Gusto
7.9
Iris HR Software (formerly Octopus HR)
8.0

Likelihood to Renew

Gusto
8.0
Iris HR Software (formerly Octopus HR)
8.0

Usability

Gusto
10.0
Iris HR Software (formerly Octopus HR)

Support Rating

Gusto
8.3
Iris HR Software (formerly Octopus HR)

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