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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    JazzHR

    Score6.9 out of 10
    N/AJazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

    $99

    per month

    Pricing
    GustoJazzHR
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    Hero
    $99
    per month
    Plus
    $325
    per month
    Pro
    $499
    per month
    Offerings
    Pricing Offerings
    GustoJazzHR
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    GustoJazzHR
    Considered Both Products
    Gusto
    Chose Gusto
    Much better than Netsuite for managing a team.
    Incentivized
    Chose Gusto
    Gusto is better than all of its competitors - hands down. The closest competitor is sure payroll, and they are lightyears behind what gusto does. For small business and for the price there is no comparison. Gusto is the best. They fixed what ADP/Paychex were lacking, which is …
    Incentivized
    Employ Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    563 Answers
    85%
    Would buy again
    22 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    464 Answers
    92%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    576 Answers
    85%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    316 Answers
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    376 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    GustoJazzHR
    Payroll Management
    Comparison of Payroll Management features of Gusto and JazzHR
    Feature
    Gusto
    9.1
    611 Ratings
    9% above category average
    JazzHR
    -
    Ratings
    Pay calculation9.5587 Ratings00 Ratings
    Support for external payroll vendors8.58 Ratings00 Ratings
    Benefit plan administration8.7417 Ratings00 Ratings
    Direct deposit files9.7592 Ratings00 Ratings
    Salary revision and increment management9.0462 Ratings00 Ratings
    Reimbursement management9.0196 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Gusto and JazzHR
    Feature
    Gusto
    -
    Ratings
    JazzHR
    2.9
    54 Ratings
    93% below category average
    Job Requisition Management00 Ratings3.748 Ratings
    Company Website Posting00 Ratings2.752 Ratings
    Publish to Social Media00 Ratings2.345 Ratings
    Job Search Site Posting00 Ratings3.949 Ratings
    Customized Application Form00 Ratings2.552 Ratings
    Resume Management00 Ratings3.154 Ratings
    Duplicate Candidate Prevention00 Ratings1.732 Ratings
    Candidate Search00 Ratings2.750 Ratings
    Applicant Tracking00 Ratings3.554 Ratings
    Collaboration00 Ratings3.551 Ratings
    Task Creation and Delegation00 Ratings2.946 Ratings
    Email Templates00 Ratings3.251 Ratings
    User Permissions00 Ratings3.351 Ratings
    Notifications and Alerts00 Ratings3.150 Ratings
    Reporting00 Ratings1.044 Ratings
    Best Alternatives
    GustoJazzHR
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoJazzHR
    Likelihood to Recommend
    9.1
    (633 ratings)
    3.1
    (57 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    8.0
    (7 ratings)
    Usability
    9.4
    (457 ratings)
    3.5
    (6 ratings)
    Support Rating
    4.3
    (27 ratings)
    8.8
    (6 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GustoJazzHR
    Likelihood to Recommend
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Employ Inc.
    Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
    Incentivized
    Read full review
    Pros
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Employ Inc.
    • Customizable fields for the applicant/candidate process.
    • Easily tag managers on comments for candidates.
    • Send emails to candidates easily through the system.
    • Easy to see duplicate candidates and delete or merge their files.
    • Can assign stars to candidates and managers can vote on a candidate through the system.
    • Can set up Questionnaires to help screen candidates.
    Incentivized
    Read full review
    Cons
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Employ Inc.
    • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
    • Should improve compatibility with Microsoft Teams
    • Some processes require more steps and become more tedious than in other solutions
    Incentivized
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Employ Inc.
    It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
    Read full review
    Usability
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Employ Inc.
    It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
    Incentivized
    Read full review
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Employ Inc.
    Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
    Incentivized
    Read full review
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Employ Inc.
    A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
    Incentivized
    Read full review
    Alternatives Considered
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Employ Inc.
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
    Read full review
    Return on Investment
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    Employ Inc.
    • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
    • Trees are being saved since we don't have to print as much! :)
    • Consistency is so important in the HR field. Jazz HR makes this easy.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

    JazzHR Screenshots

    Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.