What users are saying about
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Top Rated
122 Ratings

Gusto

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Top Rated
122 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Gusto

You pay for the amount of users, so it's good for companies both large and small. Anytime you have W-2 employees I would think it is a great fit. You can also use it to pay independent contractors, although I haven't used those features before.The time tracking features are included with one of the plans so if you want employees to be able to track time and have payroll automatically reflect their hours, it's great for that. It's also very easy to reimburse employees for expenses and things like that.We didn't know about this when we got Gusto, but it also does a great job with little things such as welcome cards for new employees, it lets you make birthday cards, and little things like that.
McKay Salisbury | TrustRadius Reviewer

Maxwell Health

Maxwell Health is well suited to assist employers with the administration of open enrollment for employees. It provides the employee the necessary information to make informed decisions, allows them to do so at a time and place of their choosing. Additionally, it can assist employers with an workflow that can be used whenever employee approval forms are required. Maxwell Health is not well suited to be used as an all encompassing employee personnel file. It has limitations on the information that can be attached to an employee record.
Rob Foti | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Gusto
8.8
Maxwell Health
Pay calculation
Gusto
8.8
Maxwell Health
Support for external payroll vendors
Gusto
8.5
Maxwell Health
Benefit plan administration
Gusto
8.3
Maxwell Health
Direct deposit files
Gusto
8.9
Maxwell Health
Salary revision and increment management
Gusto
8.9
Maxwell Health
Reimbursement management
Gusto
9.5
Maxwell Health

Pros

Gusto

  • Easy step by step setup from signup process to the automatic payments via EFT.
  • All forms and payments are done completely automated and electronically so no manual intervention. I set it up at the beginning of my first year and never looked at it until the next year when I did my taxes.
  • Payroll was easy, automated and simple manage for situations like overtime, time off and one time bonus payments.
  • Offering other pre tax benefits like 401K was easy to incorporate thru their partner apps.
Lou Gallo | TrustRadius Reviewer

Maxwell Health

  • Creates Uniformity
  • Ease of Use
  • Helps answer any questions about benefits
Anonymous | TrustRadius Reviewer

Cons

Gusto

  • One issue that we've run into with Gusto are some limitations around certain kinds of withholdings from contractor pay. We've had to employ some manual work arounds.
  • When we switched from semi-monthly to an every 2 week payroll, we experienced an issue with Gusto where the payroll days are slightly out of sync. This is another minor issue that we manually work around.
Ed Hart | TrustRadius Reviewer

Maxwell Health

  • The reporting takes some getting used to, but it is robust.
  • ACA reporting data file is HUGE, a lot to look through.
  • Admin email alerts are not super specific.
Glen Gehrkens, PHR, SHRM-CP | TrustRadius Reviewer

Likelihood to Renew

Gusto

Gusto 8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton | TrustRadius Reviewer

Maxwell Health

No score
No answers yet
No answers on this topic

Usability

Gusto

Gusto 10.0
Based on 1 answer
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
Christopher Cantrall | TrustRadius Reviewer

Maxwell Health

No score
No answers yet
No answers on this topic

Support Rating

Gusto

Gusto 8.3
Based on 22 answers
In rare times that we had to reach out to support they are fast and friendly and always eager to assist. Says a lot of software when you do not have to reach out to support very often. Quick and easy access to support channels makes it pain-free when you do encounter an issue.
Anonymous | TrustRadius Reviewer

Maxwell Health

No score
No answers yet
No answers on this topic

Alternatives Considered

Gusto

I do not have a background in HR or payroll, so I haven't used other tools like Gusto. We use Employee Navigator to view our health insurance plans and enter time off requests. I feel like we could use just Gusto if it offered these features as well. I'm not aware of other tools out there that stack up well against Gusto.
Jared DeLong | TrustRadius Reviewer

Maxwell Health

We currently use Paylocity for our payroll and some HR needs. Maxwell Health and Paylocity work together to share information. There are some features in Paylocity that work better, such as new employee orientation forms. This is more for forms that directly tie into the employee's record that affects their paycheck. Paylocity does not provide a way for employees to access benefit information and make selections.
Rob Foti | TrustRadius Reviewer

Return on Investment

Gusto

  • It has allowed us to put clients on a payroll provider, minimizing the manual accounting required, which has allowed us to keep our time down and our pricing competitive
  • It has provided a payroll provider for companies that, in the past, would have been too small to make the cost worthwhile
Jason Ackerman | TrustRadius Reviewer

Maxwell Health

  • Benefit Awareness
  • Less work for HR
  • A more productive solution for benefits
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Gusto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Gusto Editions & Modules

Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.$39/month2
Basic$19/month2
  1. $12 per employee/contractor
  2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

Maxwell Health

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Maxwell Health Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Gusto
8.3
Maxwell Health
9.0

Likelihood to Renew

Gusto
8.0
Maxwell Health

Usability

Gusto
10.0
Maxwell Health

Support Rating

Gusto
8.3
Maxwell Health

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