TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Odoo HR

    Score8 out of 10
    N/AOdoo HR is an integrated, customizable app that helps HR professionals with hiring, employee management, expense management, appraisal management, and other human resource needs. Users can automate HR processes with the Odoo Suite of HR Apps. In its latest version, users can change job positions, stages, medium, priority, and responsibility in the list view, as well as create reports on reasons why applicants weren’t hired. Also, when an employee leaves the company, an end date is…N/A

    OnPay

    Score8.5 out of 10
    N/AOnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Track time and attendance • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay starts at $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks and Xero and time-tracking software, as…

    $49

    per month +$6 per month, per person

    Pricing
    GustoOdoo HROnPay
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GustoOdoo HROnPay
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.—First month free, then $49 + $6 per employee each month.
    More Pricing Information
    Community Pulse
    GustoOdoo HROnPay
    Considered Multiple Products
    Gusto
    Chose Gusto
    I did not select Gusto, my client did. I add all new clients to OnPay. If a client has payroll previously and are happy with the provider, I do not force them to change even though I wish I could.
    Incentivized
    Chose Gusto
    For payroll processing, Gusto has better software/interface, better reporting, and better support.
    Incentivized
    Chose Gusto
    Gusto was affordable and worked the best for what our organization needed. We only have four employees, so we didn't want something expensive or hard to use. Gusto is easy and works for us!
    Incentivized
    Odoo
    No answer on this topic
    OnPay
    Chose OnPay
    OnPay is less expensive than the larger HRIS payroll platforms, and same cost as Gusto Solo. But OnPay has better peer reviews than Gusto and I was impressed with their speed to onboard.
    Incentivized
    Chose OnPay
    OnPay is far superior. I would not recommend Gusto. It was a problem from the start. After only a few months we realized Gusto was unable to provide us with a payroll service we could use. Switching to OnPay has been an excellent move. With Gusto it was one major problem after …
    Incentivized
    Chose OnPay
    Onpay is much more reliable and has better help.
    Incentivized
    Chose OnPay
    We choose OnPay for their reputation for being small business and beginner friendly, competitive pricing, and their generally positive reviews. Going with QB Payroll would have been the "default" choice, but their pricing and customer service (we are QB accounting customer) is …
    Incentivized
    Chose OnPay
    Overall OnPay was the best bang for my buck. Had a lot to offer and was cheaper than the rest of the people we looked into
    Incentivized
    Chose OnPay
    OnPay is just a lot more user friendly. It isn't bogged down by a million different features, it really just has everything you need and nothing you don't. It just makes everything really simple and efficient. It's my favorite payroll processing system to use out of several …
    Incentivized
    Chose OnPay
    Onpay was a "no-brainer" . Implementation, training, and ROI, exceeded all the other platforms we reviewed. Plus their customer support is excellent. You always know who you're working with. Really appreciated all the help we received implementing clients, and great customer …
    Incentivized
    Chose OnPay
    I selected OnPay because of the cost and the help they provided in transferring client data over from Intuit.
    Incentivized
    Chose OnPay
    OnPay is more affordable and has all the same features I need.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    563 Answers
    No answers on this topic
    99%
    Would buy again
    70 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    464 Answers
    No answers on this topic
    99%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    576 Answers
    No answers on this topic
    99%
    Happy with the feature set
    70 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    316 Answers
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    376 Answers
    No answers on this topic
    100%
    Implementation went as expected
    70 Answers
    Features
    GustoOdoo HROnPay
    Payroll Management
    Comparison of Payroll Management features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    9.1
    611 Ratings
    10% above category average
    Odoo HR
    9.0
    1 Ratings
    9% above category average
    OnPay
    9.3
    71 Ratings
    12% above category average
    Pay calculation9.5587 Ratings9.01 Ratings9.767 Ratings
    Support for external payroll vendors8.58 Ratings9.01 Ratings00 Ratings
    Benefit plan administration8.7417 Ratings9.01 Ratings8.926 Ratings
    Direct deposit files9.7592 Ratings9.01 Ratings9.765 Ratings
    Salary revision and increment management9.0462 Ratings9.01 Ratings8.750 Ratings
    Reimbursement management9.0196 Ratings9.01 Ratings9.733 Ratings
    Off-cycle/On-Demand payment00 Ratings9.01 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    -
    Ratings
    Odoo HR
    9.0
    1 Ratings
    9% above category average
    OnPay
    -
    Ratings
    Employee demographic data00 Ratings9.01 Ratings00 Ratings
    Employment history00 Ratings9.01 Ratings00 Ratings
    Job profiles and administration00 Ratings9.01 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings9.01 Ratings00 Ratings
    Organizational charting00 Ratings9.01 Ratings00 Ratings
    Organization and location management00 Ratings9.01 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    -
    Ratings
    Odoo HR
    9.0
    1 Ratings
    9% above category average
    OnPay
    -
    Ratings
    Approval workflow00 Ratings9.01 Ratings00 Ratings
    Balance details00 Ratings9.01 Ratings00 Ratings
    Annual carry-forward and encashment00 Ratings9.01 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    -
    Ratings
    Odoo HR
    9.0
    1 Ratings
    9% above category average
    OnPay
    -
    Ratings
    View and generate pay and benefit information00 Ratings9.01 Ratings00 Ratings
    Update personal information00 Ratings9.01 Ratings00 Ratings
    View company policy documentation00 Ratings9.01 Ratings00 Ratings
    Employee recognition00 Ratings9.01 Ratings00 Ratings
    View job history00 Ratings9.01 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    -
    Ratings
    Odoo HR
    9.0
    1 Ratings
    17% above category average
    OnPay
    -
    Ratings
    Report builder00 Ratings9.01 Ratings00 Ratings
    Pre-built reports00 Ratings9.01 Ratings00 Ratings
    Ability to combine HR data with external data00 Ratings9.01 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    -
    Ratings
    Odoo HR
    9.0
    1 Ratings
    11% above category average
    OnPay
    -
    Ratings
    New hire portal00 Ratings9.01 Ratings00 Ratings
    Manager tracking tools00 Ratings9.01 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    -
    Ratings
    Odoo HR
    9.0
    1 Ratings
    11% above category average
    OnPay
    -
    Ratings
    Corporate goal setting00 Ratings9.01 Ratings00 Ratings
    Individual goal setting00 Ratings9.01 Ratings00 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings00 Ratings
    Performance tracking00 Ratings9.01 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    -
    Ratings
    Odoo HR
    9.0
    1 Ratings
    12% above category average
    OnPay
    -
    Ratings
    Performance plans00 Ratings9.01 Ratings00 Ratings
    Performance improvement plans00 Ratings9.01 Ratings00 Ratings
    Review status tracking00 Ratings9.01 Ratings00 Ratings
    Review reminders00 Ratings9.01 Ratings00 Ratings
    Multiple review frequency00 Ratings9.01 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    -
    Ratings
    Odoo HR
    9.0
    1 Ratings
    14% above category average
    OnPay
    -
    Ratings
    Create succession plans/pools00 Ratings9.01 Ratings00 Ratings
    Candidate ranking00 Ratings9.01 Ratings00 Ratings
    Candidate search00 Ratings9.01 Ratings00 Ratings
    Candidate development00 Ratings9.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Gusto and Odoo HR and OnPay
    Feature
    Gusto
    -
    Ratings
    Odoo HR
    9.0
    1 Ratings
    13% above category average
    OnPay
    -
    Ratings
    Job Requisition Management00 Ratings9.01 Ratings00 Ratings
    Company Website Posting00 Ratings9.01 Ratings00 Ratings
    Publish to Social Media00 Ratings9.01 Ratings00 Ratings
    Job Search Site Posting00 Ratings9.01 Ratings00 Ratings
    Duplicate Candidate Prevention00 Ratings9.01 Ratings00 Ratings
    Applicant Tracking00 Ratings9.01 Ratings00 Ratings
    Notifications and Alerts00 Ratings9.01 Ratings00 Ratings
    Best Alternatives
    GustoOdoo HROnPay
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    UZIO
    Score9.4 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    APS
    Score5.6 out of 10
    Zoho People
    Score8.6 out of 10
    APS
    Score5.6 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    PeopleStrong
    Score10 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    GustoOdoo HROnPay
    Likelihood to Recommend
    9.1
    (633 ratings)
    9.0
    (1 ratings)
    8.5
    (71 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    -
    (0 ratings)
    9.3
    (7 ratings)
    Usability
    9.4
    (457 ratings)
    -
    (0 ratings)
    8.8
    (42 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    4.4
    (27 ratings)
    -
    (0 ratings)
    7.9
    (42 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    9.7
    (4 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    GustoOdoo HROnPay
    Likelihood to Recommend
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Odoo
    Odoo HR is a great resource for any Human Resources department, it is ideal for managing payroll, performance, job offers, hiring processes and other benefits that will help you meet the needs of an HR environment.
    Incentivized
    Read full review
    OnPay
    OnPay works for me as a small business owner. It streamlines HR, Payroll and Employment Tax Filings - and it can be helpful in exploring benefit options with integrated partners. We run payroll for both of our companies through OnPay and haven't had any issues. The employees find it easy to use on their end, as well. The OnPay representatives are extremely proactive and communicate updates/changes in a very timely manner. If you have a substantial number of employees, it may be more efficient to look elsewhere due to cost.
    Incentivized
    Read full review
    Pros
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Odoo
    • Management of payroll.
    • Job application.
    • Integration with social networks such as Instagram, WhatsApp and Facebook.
    • Integration with payment gateways including PayPal and Stripe.
    • Internal recruitment.
    Incentivized
    Read full review
    OnPay
    • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
    • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
    • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
    • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
    Incentivized
    Read full review
    Cons
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Odoo
    • The cost can improve.
    • Customer service can improve.
    Incentivized
    Read full review
    OnPay
    • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
    • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
    • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Odoo
    No answers on this topic
    OnPay
    We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
    Incentivized
    Read full review
    Usability
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    OnPay
    For a one geography business in a larger metro area not planning to expand tax geographies or do anything other than the same-ol, same-ol, then I think OnPay is great. Their biggest issue is tax support responsiveness - it's simply unacceptable yet they seem to not be concerned about it at all.
    Read full review
    Reliability and Availability
    Gusto
    No answers on this topic
    Odoo
    No answers on this topic
    OnPay
    OnPay immediately responds to any of my inquiries.
    Incentivized
    Read full review
    Performance
    Gusto
    No answers on this topic
    Odoo
    No answers on this topic
    OnPay
    No complaints on OnPay's integration with Xero.
    Incentivized
    Read full review
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    OnPay
    As mentioned previously, I appreciate the Chat feature and have used it several times. I've also used the help database and found it wonderful. And I've had many email support interactions. Every time I've interacted with many individuals from the support team including...(who has helped me a number of times). The interactions have been professional and courteous and extremely helpful. Often they're able to resolve my problems and questions very quickly. OnPay has provided great support to our team here at Strike Visuals.
    Incentivized
    Read full review
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    OnPay
    Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
    Incentivized
    Read full review
    Alternatives Considered
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Odoo
    These platforms help meet the needs of any Human Resources department, they work very well, they are easy to use, affordable, they help to properly manage payroll and compensation, job offers, the hiring process and other benefits, they can also be synchronized with other platforms.
    Incentivized
    Read full review
    OnPay
    OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
    Incentivized
    Read full review
    Scalability
    Gusto
    No answers on this topic
    Odoo
    No answers on this topic
    OnPay
    OnPay works.
    Incentivized
    Read full review
    Return on Investment
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    Odoo
    • It is accessible in terms of costs, it is very, it is flexible, it facilitates payroll management, we also synchronize it with our social networks for advertisements or job applications.
    • It is an extremely easy to use portal (HR), we decided to implement it to satisfy our Payroll, Onboarding and Recruiting needs.
    Incentivized
    Read full review
    OnPay
    • Cut our payroll fees by more than half of what was being paid to CPA firm
    • Save time in dealing with CPA firm for payroll returns and filing
    • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

    OnPay Screenshots

    Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses