TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HannaH

    Score10 out of 10
    Small Businesses (1-50 employees)
    Hannah Solution develops solutions to elaborate financial plans for different purposes: establishment of a company, financial forecasts, M&A, funding, judicial reorganization, … The vendor states that their solutions are easy to use, reliable, adaptable, cloud-based, and with access to maintenance. The company proposes the following solutions: - HannaH: application for accountants and companies to realize financial plans -…

    $180

    one-time fee per seat

    Kissmetrics

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

    $150

    per month

    Pricing
    HannaHKissmetrics
    Editions & Modules
    No answers on this topic
    Growth
    $500
    Monthly Tracked People
    Power
    $850
    Monthly Tracked People
    Enterprise
    Custom
    Monthly Tracked People
    Offerings
    Pricing Offerings
    HannaHKissmetrics
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$1,500 per installation
    Additional Details—What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.
    More Pricing Information
    Best Alternatives
    HannaHKissmetrics
    Small Businesses
    No answers on this topic
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Oracle Hyperion (legacy)
    Score7.5 out of 10
    Lead Forensics
    Score9 out of 10
    Enterprises
    Oracle Hyperion (legacy)
    Score7.5 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HannaHKissmetrics
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.9
    (48 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.4
    (27 ratings)
    Usability
    10.0
    (1 ratings)
    7.1
    (6 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (6 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    User Testimonials
    HannaHKissmetrics
    Likelihood to Recommend
    Hanna-Solutions
    An intuitive and easy-to-use package that will enable you to correctly draw up a financial plan and easily import data from accounting and be able to determine turnover and cost evaluation easily with better visualization through balance sheets and graphs. It will also help you to prepare business budgets and track them easily every month.
    Incentivized
    Read full review
    Kissmetrics
    [Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.
    Incentivized
    Read full review
    Pros
    Hanna-Solutions
    • User-friendly and easy to use product.
    • Easy to prepare financial plans.
    • Perfect input visualization via balance sheet and graphs.
    Incentivized
    Read full review
    Kissmetrics
    • The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
    • Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
    • Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
    • Customer support!
    Read full review
    Cons
    Hanna-Solutions
    • Nothing missing. Easy to prepare budget and track them easily.
    • Easy to prepare files for financing applications.
    • Helps simulate the financial impact of a new project.
    Incentivized
    Read full review
    Kissmetrics
    • Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
    • Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
    • Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.
    Incentivized
    Read full review
    Likelihood to Renew
    Hanna-Solutions
    No answers on this topic
    Kissmetrics
    Price sensitivity and the different choices that now exist in the Analytics industry. I think it makes sense for us sometime this year to rethink our analytics strategy to see how we may leverage the best of GA (which has included lots of new features and updates the past years_, Kiss and other tools as need be
    Read full review
    Usability
    Hanna-Solutions
    Easy to use HannaH with an intuitive interface and easy to access its services and enables one to quickly prepare financial plan and budget and track them easily. Easily determines turnover and cost evaluation and allows one to visualize data input via graphs and balance sheets without hassle.
    Incentivized
    Read full review
    Kissmetrics
    Right after login, you'll get to a dashboard which shows you a quick view on how your business is doing across the events you are tracking. There is no need to dig deeper than that unless you want to, in which case it's very easy to do so just by clicking on the metric on which you want more information. The interface is very intuitive.
    Read full review
    Reliability and Availability
    Hanna-Solutions
    No answers on this topic
    Kissmetrics
    The application was very rarely down; during the period we used the application, I can think of only two or three occasions in which the site was down. Notably, at no time was the the performance of our own site compromised as a result.
    Read full review
    Performance
    Hanna-Solutions
    No answers on this topic
    Kissmetrics
    Speed improved dramatically as the service matured. Early iterations of the publicly-released application would occasionally provide slow processing of results, but those delays became much rarer occurrences during the last year that we used KISSmetrics. One of the more impressive views (which started out feeling more like a toy) is the live view of visits. Knowing that you could see, in real time, what events a user triggered, was gratifying and instructive.
    Read full review
    Support Rating
    Hanna-Solutions
    HannaH provides us with a simple and user-friendly interface and is easy to use and learn, and allows us to prepare our financial plans without any struggle. It enables us to import data from accounting and easily determines turnover and cost evaluation. It allows us to visualize input data and view results via graphs at a glance.
    Incentivized
    Read full review
    Kissmetrics
    Our front-line product support person (Mika) is great. She is responsive and great to work with.

    However, the data accuracy issue described earlier is the reason for the low score here. This issue was escalated from front-line to support to level 2 technical support and then it disappeared into a black hole. Escalations, in general, do not go well. We get no response for days, or I have to chase things down. This is not acceptable. Marketing metrics are critically important to me and I need answers quickly. I cannot afford to wait around for days / weeks for a response.

    Just to be clear, these comments only apply to escalated support issues.
    Read full review
    In-Person Training
    Hanna-Solutions
    No answers on this topic
    Kissmetrics
    Again, we were fortunate to work with KISSmetrics as they built their application, but Hiten, their CEO and founder, was incredibly helpful to me personally, and to our metrics-driven business as a whole, as we adopted their tool.
    Read full review
    Online Training
    Hanna-Solutions
    No answers on this topic
    Kissmetrics
    I loved this aspect of the product. It wasn't just that the documentation and online tutorials are great - which they are - the on-boarding process though was really stellar. Once you have set everything up, you get a welcome message followed by a step-by-step guide to get you started that is built right into the product interface. For example, the UI asks you to first do X, and then copy this code snippet and send it to your developer who will know what to do with it. When you come back after the first interaction with the product, it continues the process by explaining right in the UI how to track events etc. This kind of step-by-step approach is incredibly efficient. Although there are various forms of supporting documentation (PDFs videos etc) to support every step, you don't really need them. This approach means that you are up and running very quickly with virtually no training time or documentation consultation. Highly efficient process.
    Read full review
    Implementation Rating
    Hanna-Solutions
    No answers on this topic
    Kissmetrics
    In order to build trackability down to revenue, there was quite a lot of work to integrate Kissmetrics with our software and internal process. We had to build the hooks so that Kissmetrics could call back into our software and billing system, etc.. However, we didn't need additional expertise to do this. Once you understand the API, and you own systems, making it work is not too difficult. We did not require an outside consultant or anything like that
    Read full review
    Alternatives Considered
    Hanna-Solutions
    No answers on this topic
    Kissmetrics
    Kissmetrics is a next-level step up for people who are used to getting their tracking and reporting from Google Analytics or Shopify's CMS. While HubSpot arguably has a better user interface, Kissmetrics certainly has the power and usability necessary to track important conversion data and help you make better marketing decisions.
    Incentivized
    Read full review
    Return on Investment
    Hanna-Solutions
    • Helps to simulate financial impact of a new project.
    • Easy to determine turnover and detailed cost evaluation.
    • Complete visualization to data input via balance sheet and graphs.
    Incentivized
    Read full review
    Kissmetrics
    • Unfortunately for this client (small business) the cost of Kissmetrics was just too prohibitive. But it's obvious that for a larger company that can afford it, the data would be invaluable to gain more insight in how to gain more active users and orders for a funnel.
    • The data provided really increases an understanding of how best to provide the right experience for the users...happy users equals increase in ROI.
    Incentivized
    Read full review
    ScreenShots

    HannaH Screenshots

    Product screenshotProduct screenshot

    Kissmetrics Screenshots

    Screenshot of Kissmetrics Activity Report is a part of our report suite called AnalyzeScreenshot of Kissmetrics Populations allow your to track your most important segment over timeScreenshot of Kissmetrics Campaigns allow you to engage your user with automated behavior-based emails when it is most effective