HappyFox Help Desk vs. Helpjuice
HappyFox Help Desk vs. Helpjuice
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
HappyFox Help Desk | N/A | HappyFox is a web based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. It provides integration with other web apps like CRM, live-chats, voice and bug tracking apps. Community forums feature help customers help each other and connect. Mobile versions of Happyfox provide support on the move. | $29 per user/per month | |
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A |
HappyFox Help Desk | Helpjuice | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | ||||||||||||||
More Pricing Information |
HappyFox Help Desk | Helpjuice | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
HappyFox Help Desk | Helpjuice | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
HappyFox Help Desk | Helpjuice | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HappyFox Help Desk | Helpjuice | |
---|---|---|
Likelihood to Recommend | 9.4 (6 ratings) | 8.5 (3 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
HappyFox Help Desk | Helpjuice | |
---|---|---|
Likelihood to Recommend | Tenmiles Corporation | Helpjuice |
Pros | Tenmiles Corporation | Helpjuice |
Cons | Tenmiles Corporation | Helpjuice |
Likelihood to Renew | Tenmiles Corporation | Helpjuice No answers on this topic |
Alternatives Considered | Tenmiles Corporation | Helpjuice |
Return on Investment | Tenmiles Corporation | Helpjuice |
ScreenShots | Helpjuice Screenshots |