Harri, headquartered in New York, offers a workforce optimization platform for restaurants, which supports scheduling and attendance management, hiring, as well as communicating with employees and collaboration.
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ICIMS Hire
Score 7.8 out of 10
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ICIMS Hire is an enterprise applicant tracking system (ATS) that supports core hiring workflows. With comprehensive support for screening, interview management, offer management, and onboarding, it is built on enterprise‑grade technology and designed to support complex, global hiring at scale.
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Pricing
Harri
ICIMS Hire
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Harri
ICIMS Hire
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Implementation pricing is determined on a per-company basis.
Starting price (does not include set up fee) - Pricing is determined on a per-company basis, tailored to organization size, configuration, and selected solutions.
Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job
When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.
I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed.
Adding a new policy is done within a couple of hours... for the company that has close to 400 employees.
Reporting is quick and very easy to handle. All of your data can be pulled from the phone!
Managing interviews and handling hiring is extremely fast. everything is being done through three clicks.
The opt-out message after the 1st text helps weed out the people who are not interested.
Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.
I would give it a 9.5 rating, if allowed because despite several gaps, the user's (candidate) feedback to us has been consistently within the 9-10 range, in the past year. The tool is clean, branded and efficient for the people we recruit and who apply to our job openings. It serves our needs extremely well and I for one, wouldn't replace it at the moment, given our hiring needs. It does have some reporting misses and the Mobile app is down to a 4 - however, the results we're seeing overshadow its functionality challenges
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
I have never had to use customer support on Harri’s website. I would say that this tells you a lot about the software itself - very user-friendly - which is why I scored it a 7! There have been a few times when it has taken me a while to work out errors on a page, for example, phone number formats. It would be useful if Harri were to provide more information e.g., if you were to hover over the telephone number, for example. It told you the way it wanted you to write it.
Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
