Harri vs. SherpaDesk

Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

[It's] well suited for cloud support applications as there's no installation or maintenance required.

• I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed.
• Adding a new policy is done within a couple of hours... for the company that has close to 400 employees.
• Reporting is quick and very easy to handle. All of your data can be pulled from the phone!
• Managing interviews and handling hiring is extremely fast. everything is being done through three clicks.

• Ticketing is very fast & easy
• Tracking time is fast

• Isn't very clear on how to load your own templates
• The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email

• Its ability to switch between tickets, assets, etc., is a little clunky. A static menu bar would be helpful.
• The ability to see the latest update in the ticket view.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have never had to use customer support on Harri’s website. I would say that this tells you a lot about the software itself - very user-friendly - which is why I scored it a 7! There have been a few times when it has taken me a while to work out errors on a page, for example, phone number formats. It would be useful if Harri were to provide more information e.g., if you were to hover over the telephone number, for example. It told you the way it wanted you to write it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It was a very confusing Sales process at Fourth and with Harri, it was seamless and easy to use and communicate with their team.

When looking for solutions for our business, I personally looked at Aautotask. I am not the decision maker so I don't know what my boss looked at in full. Autotask seems good. It looked like it got a bit complicated and may be for very large enterprise customers. Just lots of features that we don't need.

• Using Harri we found that through its functions we were able to attract a large number of potential employees with skills suited to our needs.
• We were easily able to identify and reflect the great time gain and paperwork savings obtained by using this software.
• Harri allows the use of all the ATS tools present in this type of software, presenting itself as one of the most complete at a moderate cost.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• As a single freelance consultant Sherpadesk has exceptional ROI because it's free but if my company had more support people I would definetly go with SherpaDesk again.