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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Digital Experience

    Score9.9 out of 10
    N/AHCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
    Pricing
    HCL Digital ExperienceNetSuite ERP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL Digital ExperienceNetSuite ERP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
    More Pricing Information
    Community Pulse
    HCL Digital ExperienceNetSuite ERP
    Considered Both Products
    HCLSoftware
    No answer on this topic
    NetSuite
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    280 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    240 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    282 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    79%
    Lived up to sales and marketing promises
    151 Answers
    Implementation went as expected
    No answers on this topic
    70%
    Implementation went as expected
    154 Answers
    Features
    HCL Digital ExperienceNetSuite ERP
    Security
    Comparison of Security features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    5.0
    5 Ratings
    47% below category average
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    Role-based user permissions5.05 Ratings9.880 Ratings
    Single sign-on capability00 Ratings9.762 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    4.1
    5 Ratings
    64% below category average
    NetSuite ERP
    -
    Ratings
    API4.14 Ratings00 Ratings
    Internationalization / multi-language4.15 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    2.9
    5 Ratings
    84% below category average
    NetSuite ERP
    -
    Ratings
    WYSIWYG editor7.04 Ratings00 Ratings
    Code quality / cleanliness3.15 Ratings00 Ratings
    Admin section3.15 Ratings00 Ratings
    Page templates1.15 Ratings00 Ratings
    Library of website themes1.15 Ratings00 Ratings
    Mobile optimization / responsive design4.04 Ratings00 Ratings
    Publishing workflow1.14 Ratings00 Ratings
    Form generator3.02 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    1.9
    5 Ratings
    111% below category average
    NetSuite ERP
    -
    Ratings
    Content taxonomy1.15 Ratings00 Ratings
    SEO support2.15 Ratings00 Ratings
    Bulk management2.13 Ratings00 Ratings
    Availability / breadth of extensions2.14 Ratings00 Ratings
    Community / comment management2.13 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    Pay calculation00 Ratings1.013 Ratings
    Benefit plan administration00 Ratings1.010 Ratings
    Direct deposit files00 Ratings1.39 Ratings
    Customization
    Comparison of Customization features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    9.2
    74 Ratings
    20% above category average
    API for custom integration00 Ratings9.264 Ratings
    Plug-ins00 Ratings9.947 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    9.9
    72 Ratings
    27% above category average
    Dashboards00 Ratings9.971 Ratings
    Standard reports00 Ratings9.970 Ratings
    Custom reports00 Ratings9.970 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    Accounts payable00 Ratings8.4317 Ratings
    Accounts receivable00 Ratings8.4293 Ratings
    Global Financial Support00 Ratings9.926 Ratings
    Primary and Secondary Ledgers00 Ratings9.928 Ratings
    Journals and Reconciliations00 Ratings9.341 Ratings
    Configurable Accounting00 Ratings9.935 Ratings
    Standardized Processes00 Ratings9.937 Ratings
    Inventory Management
    Comparison of Inventory Management features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    Inventory tracking00 Ratings10.047 Ratings
    Automatic reordering00 Ratings8.928 Ratings
    Location management00 Ratings9.635 Ratings
    Order Management
    Comparison of Order Management features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    Pricing00 Ratings9.953 Ratings
    Order entry00 Ratings8.1257 Ratings
    Credit card processing00 Ratings8.937 Ratings
    Cost of goods sold00 Ratings9.548 Ratings
    Order Orchestration00 Ratings9.921 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    7.9
    259 Ratings
    4% above category average
    Billing Management00 Ratings8.5248 Ratings
    Cash and Asset Management00 Ratings9.927 Ratings
    Travel & Expense Management00 Ratings9.831 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.927 Ratings
    Period Close00 Ratings9.935 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Budgeting and Forecasting00 Ratings6.026 Ratings
    Project Costing00 Ratings6.023 Ratings
    Cost Capture00 Ratings6.022 Ratings
    Capital Project Management00 Ratings4.014 Ratings
    Customer Contract Compliance00 Ratings9.913 Ratings
    Project Revenue Recognition00 Ratings6.922 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    4.1
    17 Ratings
    53% below category average
    Project Planning and Scheduling00 Ratings8.914 Ratings
    Task Insight for Project Managers00 Ratings3.311 Ratings
    Project Mobile Functionality00 Ratings3.010 Ratings
    Definable Resource Pools00 Ratings3.68 Ratings
    Grants Management
    Comparison of Grants Management features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    3.1
    12 Ratings
    82% below category average
    Award Lifecycle Management00 Ratings3.57 Ratings
    Procurement
    Comparison of Procurement features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    Bids Analyzed and Compared00 Ratings3.58 Ratings
    Contract Authoring00 Ratings1.910 Ratings
    Contract Repository00 Ratings3.58 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
    Supplier Management00 Ratings9.913 Ratings
    Risk Management
    Comparison of Risk Management features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    Risk Repository00 Ratings3.58 Ratings
    Control Management00 Ratings1.911 Ratings
    Control Efficiency Assessments00 Ratings3.57 Ratings
    Issue Detection00 Ratings3.58 Ratings
    Remediation and Certification00 Ratings3.58 Ratings
    Logistics
    Comparison of Logistics features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    Transportation Planning and Optimization00 Ratings2.89 Ratings
    Transportation Execution Management00 Ratings2.88 Ratings
    Trade and Customs Management00 Ratings2.88 Ratings
    Fulfillment Management00 Ratings9.914 Ratings
    Warehouse Workforce Management00 Ratings2.511 Ratings
    Manufacturing
    Comparison of Manufacturing features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    Production Process Design00 Ratings8.912 Ratings
    Production Management00 Ratings8.914 Ratings
    Configuration Management00 Ratings9.910 Ratings
    Work Execution00 Ratings9.912 Ratings
    Manufacturing Costs00 Ratings8.914 Ratings
    Supply Chain
    Comparison of Supply Chain features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    Forecasting00 Ratings8.817 Ratings
    Inventory Planning00 Ratings7.6174 Ratings
    Performance Monitoring00 Ratings8.914 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of HCL Digital Experience and NetSuite ERP
    Feature
    HCL Digital Experience
    -
    Ratings
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    Proposal Management00 Ratings2.610 Ratings
    Product Master Data Management00 Ratings3.29 Ratings
    Best Alternatives
    HCL Digital ExperienceNetSuite ERP
    Small Businesses
    Yext
    Score6.8 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Progress Sitefinity
    Score7.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL Digital ExperienceNetSuite ERP
    Likelihood to Recommend
    9.0
    (11 ratings)
    8.5
    (422 ratings)
    Likelihood to Renew
    5.7
    (6 ratings)
    7.6
    (50 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (283 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (16 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (15 ratings)
    Support Rating
    7.0
    (1 ratings)
    5.4
    (217 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (10 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    5.4
    (17 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (5 ratings)
    CPA Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    9.0
    (1 ratings)
    9.0
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.8
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    HCL Digital ExperienceNetSuite ERP
    Likelihood to Recommend
    HCLSoftware
    HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.
    Incentivized
    Read full review
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
    • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
    • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
    • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
    • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
    • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
    Incentivized
    Read full review
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
    • Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
    • Should further optimize and enhance content personalization features.
    Incentivized
    Read full review
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    Likelihood to Renew
    HCLSoftware
    IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
    Read full review
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Usability
    HCLSoftware
    New versions has increased user experience facilitating usability.
    Read full review
    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
    Incentivized
    Read full review
    Reliability and Availability
    HCLSoftware
    No answers on this topic
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
    Read full review
    Performance
    HCLSoftware
    No answers on this topic
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    We had some issues related with performing and the support was suitable and sucessful.
    Read full review
    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
    Incentivized
    Read full review
    In-Person Training
    HCLSoftware
    No answers on this topic
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
    Read full review
    Online Training
    HCLSoftware
    No answers on this topic
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
    Read full review
    Implementation Rating
    HCLSoftware
    Implementation was successful due to Websphere application server used.
    Read full review
    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
    Incentivized
    Read full review
    Alternatives Considered
    HCLSoftware
    Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
    Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive
    Read full review
    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
    Incentivized
    Read full review
    Scalability
    HCLSoftware
    No answers on this topic
    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
    Read full review
    Return on Investment
    HCLSoftware
    • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
    • Positive: Easy customization
    • Negative: Architecture limited to cloud solutions
    • WCM is an old product and needs an update
    • Blog, and community are not integrated in Digital Manager for discussion
    • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
    Incentivized
    Read full review
    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
    Read full review
    ScreenShots

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard