HCL Domino (formerly IBM Domino, and before that Lotus Domino) is an enterprise application development platform, boasting mobile-app capabilities to enterprise authentication and a companion low-code app builder called Domino Volt.
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Microsoft 365
Score 8.6 out of 10
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Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
We use SharePoint, SQL and Teams but only for the things that they excel in. For example, we use teams for small team interactions (including external participants). We use teams for meetings too. We've discovered that Teams collaboration is not as full-functional as Domino and …
Domino is best in medium-sized businesses of 20-100 employees. It's too complicated to implement in very small companies unless you have good external resources. It scales up very well for larger companies but the pressures of users wanting particular "brand-name" software can become difficult. If you want a restricted "extranet/portal" system for a limited set of members it's a great system, particularly if you add a Domino CRM on top. Unlike Microsoft, you never have to resort to command-line tools, like PowerShell, in Domino to get things done.
Office everyday things since time immemorial. It's hard for Google Suite or any other to compete with Microsoft. They have everything, and it all works great, with incredible tools and capabilities. The new integrations work seamlessly most of the time, such as embedding a Power BI in a PPT. Expecting too much AI, like note taking, or LLM-based PPT, is not available in my tier at least, so depending on the budget, you won't get all you may expect from an AI leader. For diagramming and process maps, you're better off with other tools like those above.
Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
We use SharePoint, SQL and Teams but only for the things that they excel in. For example, we use teams for small team interactions (including external participants). We use teams for meetings too. We've discovered that Teams collaboration is not as full-functional as Domino and more importantly, that our members (financial services) do not trust the Open Office365 cloud. SharePoint and Team collaborative features are often blocked in our member organizations. Domino is much easier to identify and unblock at the firewall level. It's much easier to restrict collaboration to approved options in Domino.
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
The immediate impact on my organization as a non-profit is cost. Enterprise pricing for a Domino solution is exponentially more inexpensive than more popular applications.
Of the most obvious impacts is user familiarity. Given a vast majority of the employment pool having familiarity with MS products, orienting new employees to Domino\Notes is burdensome. Adoption is slow and resistance is high.
Hiring Domino administrators and developers is increasingly challenging.
The recent sale of the Domino platform away from IBM is concerning.
It has helped keep the high-energy culture my company has since it allows easy communication and calls.
Positively impacts responses from clients, since we can see how many times they have been contacted. (the more someone is contacted, the less likely they are to respond. Microsoft helps make sure we all know who and who not to contact)
positively impacts my ability to focus, since you can mute notifications. Since I look at my computer all day, it is helpful to lock in and not get distracted by the many emails I receive a day. You can also change preferences, so emails with high urgency are still seen.
