What users are saying about
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Top Rated
2833 Ratings
73 Ratings
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Score 7.4 out of 100

Slack

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Top Rated
2833 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

HCL Notes (formerly from IBM)

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Mogana Tashiani profile photo

Slack

When there's a team that spans time zones and continents, Slack is the perfect tool for communication & collaboration. It houses a workplace directory, so any employee can be searched for by name. Sending a direct message to any individual in the company is as simple as finding their name, then typing a message & hitting send! Essentially, it's a hub for all communication -- individual, team, and company-wide announcements can be quickly & easily disseminated using Slack.
Cat Nguyen profile photo

Feature Rating Comparison

Project Management

HCL Notes (formerly from IBM)
8.5
Slack
8.0
Task Management
HCL Notes (formerly from IBM)
8.4
Slack
7.7
Gantt Charts
HCL Notes (formerly from IBM)
10.0
Slack
7.3
Scheduling
HCL Notes (formerly from IBM)
7.9
Slack
7.8
Workflow Automation
HCL Notes (formerly from IBM)
9.5
Slack
7.7
Mobile Access
HCL Notes (formerly from IBM)
8.4
Slack
8.9
Search
HCL Notes (formerly from IBM)
4.8
Slack
8.3
Visual planning tools
HCL Notes (formerly from IBM)
10.0
Slack
8.0

Communication

HCL Notes (formerly from IBM)
9.2
Slack
8.6
Chat
HCL Notes (formerly from IBM)
9.1
Slack
9.6
Notifications
HCL Notes (formerly from IBM)
8.2
Slack
9.0
Discussions
HCL Notes (formerly from IBM)
9.0
Slack
9.1
Surveys
HCL Notes (formerly from IBM)
8.1
Slack
8.0
Internal knowledgebase
HCL Notes (formerly from IBM)
8.9
Slack
8.2
Integrates with GoToMeeting
HCL Notes (formerly from IBM)
10.0
Slack
8.3
Integrates with Gmail and Google Hangouts
HCL Notes (formerly from IBM)
10.0
Slack
8.5
Integrates with Outlook
HCL Notes (formerly from IBM)
10.0
Slack
8.1

File Sharing & Management

HCL Notes (formerly from IBM)
8.5
Slack
8.1
Versioning
HCL Notes (formerly from IBM)
8.1
Slack
7.5
Video files
HCL Notes (formerly from IBM)
6.7
Slack
8.2
Audio files
HCL Notes (formerly from IBM)
6.7
Slack
8.1
Document collaboration
HCL Notes (formerly from IBM)
8.6
Slack
7.9
Access control
HCL Notes (formerly from IBM)
9.1
Slack
8.4
Advanced security features
HCL Notes (formerly from IBM)
9.1
Slack
7.7
Integrates with Google Drive
HCL Notes (formerly from IBM)
10.0
Slack
8.8
Device sync
HCL Notes (formerly from IBM)
9.9
Slack
8.5

Pros

HCL Notes (formerly from IBM)

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Matthew J. Fitzpatrick profile photo

Slack

  • Slack is a solid chat tool that works across a variety of platforms, with a very low barrier for entry: new users can be invited via email, and can use web-based, desktop, or mobile versions of the application.
  • Slack has really captured the zeitgeist of digital culture, including strong support for customizing look and feel (including custom emojis), and a plethora of integrations with popular web-based tools, including Pivotal Tracker and GitHub on the productive side, and Giphy.com on the fun side.
  • Slack continues to refine and improve their product, with new features being rolled out just about every month.
  • Slack offers a great value in their free version of the app, with most of the tool's functionality available for no cost.
Benjamin Plotkin profile photo

Cons

HCL Notes (formerly from IBM)

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Jeremiah Benjamin profile photo

Slack

  • The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
  • Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
  • Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
Marcio Vizoli profile photo

Likelihood to Renew

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 1.7
Based on 5 answers
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Tom Le profile photo

Slack

Slack 9.7
Based on 9 answers
We've been thoroughly impressed and hence will renew the application for sure as it's meeting and at times exceeding our exceptions in getting things done. A surely shot application that is recommended for a startup, a small company and also very large enterprise and also for multiple open source projects.
Given the points stated, it's a renew for us.
Harshit Bhattaram profile photo

Usability

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Tom Le profile photo

Slack

Slack 9.3
Based on 21 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver profile photo

Support

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 2 answers
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Tom Le profile photo

Slack

Slack 8.4
Based on 59 answers
I have not had a problem with Slack to date. It has always worked for me and allows me to communicate with all members of my team regardless of if they are in the office or not. I am able to search for all conversations and refer to anything previously mentioned. Gifs are awesome too.
Logan Turner profile photo

Implementation

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 1 answer
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Tom Le profile photo

Slack

Slack 10.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

HCL Notes (formerly from IBM)

Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Christopher Stark profile photo

Slack

Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
  • Better UX
  • Ability to edit messages once they've been sent
  • More functionalities and integrations with different tools
  • Ability to share channels with other organizations
  • Better mobile app
  • Dark mode
Raúl Galera Domínguez profile photo

Return on Investment

HCL Notes (formerly from IBM)

  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
No photo available

Slack

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
  • Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
  • We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Amy Sternin profile photo

Pricing Details

HCL Notes (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

HCL Notes (formerly from IBM)
6.9
Slack
9.2

Likelihood to Renew

HCL Notes (formerly from IBM)
1.7
Slack
9.7

Usability

HCL Notes (formerly from IBM)
10.0
Slack
9.3

Reliability and Availability

HCL Notes (formerly from IBM)
10.0
Slack

Performance

HCL Notes (formerly from IBM)
10.0
Slack

Support

HCL Notes (formerly from IBM)
9.0
Slack
8.4

Online Training

HCL Notes (formerly from IBM)
10.0
Slack

Implementation

HCL Notes (formerly from IBM)
9.0
Slack
10.0

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