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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    Liquibase

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Liquibase is a database change management tool that extends DevOps best practices to the database, helping teams release software faster and safer by bringing the database change process into existing CI/CD automation. According to the 2021 Accelerate State of DevOps Report, elite performers are 3.4 times more likely to incorporate database change management into their process than low performers. Liquibase value proposition: Liquibase speeds up the development…N/A
    Pricing
    HeapLiquibase
    Editions & Modules
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HeapLiquibase
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsHeap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.—
    More Pricing Information
    Best Alternatives
    HeapLiquibase
    Small Businesses
    Mixpanel
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Gainsight PX
    Score7.6 out of 10
    Redgate SQL Toolbelt Essentials
    Score9.6 out of 10
    Enterprises
    Gainsight PX
    Score7.6 out of 10
    Redgate SQL Toolbelt Essentials
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeapLiquibase
    Likelihood to Recommend
    8.4
    (233 ratings)
    9.2
    (70 ratings)
    Likelihood to Renew
    9.3
    (9 ratings)
    9.1
    (4 ratings)
    Usability
    9.0
    (65 ratings)
    8.0
    (3 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (61 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    8.8
    (69 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    9.1
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HeapLiquibase
    Likelihood to Recommend
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
    Read full review
    Liquibase
    Based on my experience so far on using Liquibase in my current project, I have seen that Liquibase changelogs are version control where multiple team members and developers can work together on database and deployed automatically via CI/CD Pipeline integration using github actions and it applies same changelogs to all enviroments to remain in sync and avoid any enviroment drift. Also as Liquibase stores changelog audits in DATABASECHANGELOG table it helps in tracking purposes and to easily rollback any change . Whereas in some scenarios I feel that Liquibase have some drawbacks where if complex transformation between tables is not optimized for bulk data operations which eventually degrades database performance.
    Incentivized
    Read full review
    Pros
    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    Liquibase
    • Liquibase tracks changes in a metadata table contained directly in the target database, making easy administration for the DBA.
    • Liquibase handles many validation tests out of the box, making it easy to choose which ones you want to include, with options for writing your own if you choose. This makes it robust and flexible in terms of validation before deployment.
    • Liquibase provides easy integration into deployment pipelines for CI/CD. We use it with GitHub for source control and Circle CI for validation and deployment pipelines.
    Incentivized
    Read full review
    Cons
    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    Liquibase
    • I would like Liquibase to explore all errors in the changelog files compared to one at a time. We spent a lot of time troubleshooting one error at a time versus having a batch log of errors in each file.
    • Understanding where to get support on things. I spent a lot of time researching externally to learn what the best practices were. Although I found some of the youtube videos helpful, I would like a little more of a technical support. This may be a feature with the paid tier, however, we leveraged open source.
    • Seeing more examples of how others use Liquibase and their usecases will be helpful. That way we can learn from each other which may help us improve on our own deployments.
    Incentivized
    Read full review
    Likelihood to Renew
    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
    Read full review
    Liquibase
    We are and will continue using Liquibase and it has become an integral part of our portfolio offering, any new product is by default adopting Liquibase stack.
    Incentivized
    Read full review
    Usability
    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
    Read full review
    Liquibase
    Liquibase has several features, on their free plan, that matches exactly our expectations and needs: this already makes it standout from its competitors. On top of that, the setup was straightforward: we are running an integration with Databricks, and there were only two steps truly needed, install the driver and the plugin, done. This is the type of seamless experience our team appreciates the most when evaluating a tool or service.
    Incentivized
    Read full review
    Reliability and Availability
    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
    Read full review
    Liquibase
    No answers on this topic
    Performance
    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
    Read full review
    Liquibase
    No answers on this topic
    Support Rating
    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
    Read full review
    Liquibase
    Liquibase has been responsive and even is letting our group test some new products they are developing and even made code changes to their production system because of a couple bugs we have reported. Liquibase licensing has also been easy and simple. I have nothing bad to say about any of the Liquibase staff I have talked to. They also hold free information webinars for new content that helps spread adoption and moving the product forward.
    Incentivized
    Read full review
    Implementation Rating
    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
    Read full review
    Liquibase
    Build process takes a toll.
    Incentivized
    Read full review
    Alternatives Considered
    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
    Read full review
    Liquibase
    There is no real competitor when it comes to what Liquibase does - at least not at the time we considered it three years ago. It was an easy choice in this regard, but we could have said no to it if it made our workload more difficult. But our proof of concept showed there were easy wins to be had by implementing its software.
    Incentivized
    Read full review
    Scalability
    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
    Read full review
    Liquibase
    No answers on this topic
    Return on Investment
    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    Liquibase
    • We need to re-educate developers to use Liquibase.
    • In some cases, it is hard to align when several teams work on the same DB.
    • On the other hand, Liquibase provides order and consistency in managing DB changes.
    • Evidence and traceability are a plus.
    Incentivized
    Read full review
    ScreenShots

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.