Help Lightning vs. ISL Light
Help Lightning vs. ISL Light
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Mid-Size Companies (51-1,000 employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $580 per user, per year | |
ISL Light | Small Businesses (1-50 employees) | ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. ISL Light allows the operator to invite a client to join a support session by typing in a unique session code, or to start the remote support session directly from live chat software. The software is translated in 28 languages and used across… | $34.90 per month |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | We offer our solution as an annual subscription and the pricing is based on the number of licenses required within your organization. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help. | — | ||||||||||||||
More Pricing Information |
Help Lightning | ISL Light | |
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Remote Administration |
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Help Lightning | ISL Light | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 9.0 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Manager Score 8.5 out of 10 | Remote Desktop Services Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Lightning | ISL Light | |
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Likelihood to Recommend | 10.0 (1 ratings) | 9.0 (35 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (2 ratings) |
Usability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Help Lightning | ISL Light | |
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Likelihood to Recommend | Help Lightning | ISL Online |
Pros | Help Lightning | ISL Online |
Cons | Help Lightning | ISL Online |
Likelihood to Renew | Help Lightning No answers on this topic | ISL Online |
Usability | Help Lightning No answers on this topic | ISL Online |
Support Rating | Help Lightning No answers on this topic | ISL Online |
Alternatives Considered | Help Lightning | ISL Online |
Return on Investment | Help Lightning | ISL Online |
ScreenShots | Help Lightning Screenshots | ISL Light Screenshots |