Helpjuice vs. Zendesk Guide
Helpjuice vs. Zendesk Guide
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A | |
Zendesk Guide | N/A | Zendesk Guide is a smart knowledge base built to help support teams continuously improve content, keep it up to date, and serve it to customers. | N/A |
Helpjuice | Zendesk Guide | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | — | ||||||||||||||
More Pricing Information |
Helpjuice | Zendesk Guide | |
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Top Pros | ||
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Helpjuice | Zendesk Guide | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Front Score 8.8 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | RWS Tridion Sites Score 9.0 out of 10 |
Enterprises | SysAid Score 8.8 out of 10 | RWS Tridion Sites Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpjuice | Zendesk Guide | |
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Likelihood to Recommend | 2.2 (4 ratings) | 7.3 (8 ratings) |
Support Rating | - (0 ratings) | 8.0 (2 ratings) |
Helpjuice | Zendesk Guide | |
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Likelihood to Recommend | Helpjuice
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Pros | Helpjuice
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Cons | Helpjuice
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Support Rating | Helpjuice No answers on this topic | ![]() Zendesk
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Alternatives Considered | Helpjuice
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Return on Investment | Helpjuice
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ScreenShots | Helpjuice Screenshots |