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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Infor CloudSuite ERP

    Score7.2 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A
    Pricing
    Highrise CRM (discontinued)Infor CloudSuite ERP
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Infor CloudSuite ERP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)Infor CloudSuite ERP
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    13 Answers
    Features
    Highrise CRM (discontinued)Infor CloudSuite ERP
    Payroll Management
    Comparison of Payroll Management features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    6.3
    6 Ratings
    17% below category average
    Pay calculation00 Ratings4.16 Ratings
    Benefit plan administration00 Ratings3.76 Ratings
    Direct deposit files00 Ratings6.96 Ratings
    Customization
    Comparison of Customization features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    6.0
    25 Ratings
    22% below category average
    API for custom integration00 Ratings6.423 Ratings
    Plug-ins00 Ratings5.723 Ratings
    Security
    Comparison of Security features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    27 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.824 Ratings
    Role-based user permissions00 Ratings7.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Dashboards00 Ratings7.925 Ratings
    Standard reports00 Ratings7.430 Ratings
    Custom reports00 Ratings6.530 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Accounts payable00 Ratings7.627 Ratings
    Accounts receivable00 Ratings8.527 Ratings
    Global Financial Support00 Ratings5.017 Ratings
    Primary and Secondary Ledgers00 Ratings6.715 Ratings
    Journals and Reconciliations00 Ratings4.818 Ratings
    Configurable Accounting00 Ratings6.419 Ratings
    Standardized Processes00 Ratings7.122 Ratings
    Inventory Management
    Comparison of Inventory Management features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Inventory tracking00 Ratings7.924 Ratings
    Automatic reordering00 Ratings7.417 Ratings
    Location management00 Ratings8.123 Ratings
    Order Management
    Comparison of Order Management features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    8.3
    26 Ratings
    5% above category average
    Pricing00 Ratings7.424 Ratings
    Order entry00 Ratings8.025 Ratings
    Credit card processing00 Ratings8.411 Ratings
    Cost of goods sold00 Ratings8.124 Ratings
    Order Orchestration00 Ratings8.414 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Billing Management00 Ratings6.417 Ratings
    Cash and Asset Management00 Ratings8.519 Ratings
    Travel & Expense Management00 Ratings8.08 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings4.914 Ratings
    Period Close00 Ratings8.518 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Budgeting and Forecasting00 Ratings7.35 Ratings
    Project Costing00 Ratings8.45 Ratings
    Cost Capture00 Ratings9.25 Ratings
    Capital Project Management00 Ratings8.02 Ratings
    Customer Contract Compliance00 Ratings9.01 Ratings
    Project Revenue Recognition00 Ratings9.02 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    10 Ratings
    18% above category average
    Project Planning and Scheduling00 Ratings8.09 Ratings
    Task Insight for Project Managers00 Ratings9.010 Ratings
    Project Mobile Functionality00 Ratings9.08 Ratings
    Definable Resource Pools00 Ratings8.08 Ratings
    Grants Management
    Comparison of Grants Management features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    Award Lifecycle Management00 Ratings7.34 Ratings
    Procurement
    Comparison of Procurement features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Bids Analyzed and Compared00 Ratings6.19 Ratings
    Contract Authoring00 Ratings6.18 Ratings
    Contract Repository00 Ratings6.18 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.014 Ratings
    Supplier Management00 Ratings7.614 Ratings
    Risk Management
    Comparison of Risk Management features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Risk Repository00 Ratings7.67 Ratings
    Control Management00 Ratings5.19 Ratings
    Control Efficiency Assessments00 Ratings5.08 Ratings
    Issue Detection00 Ratings3.28 Ratings
    Remediation and Certification00 Ratings5.18 Ratings
    Logistics
    Comparison of Logistics features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    15 Ratings
    2% above category average
    Transportation Planning and Optimization00 Ratings5.111 Ratings
    Transportation Execution Management00 Ratings5.110 Ratings
    Trade and Customs Management00 Ratings5.19 Ratings
    Fulfillment Management00 Ratings5.111 Ratings
    Warehouse Workforce Management00 Ratings6.710 Ratings
    Manufacturing
    Comparison of Manufacturing features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Production Process Design00 Ratings5.816 Ratings
    Production Management00 Ratings5.817 Ratings
    Configuration Management00 Ratings6.217 Ratings
    Work Execution00 Ratings5.813 Ratings
    Manufacturing Costs00 Ratings6.017 Ratings
    Supply Chain
    Comparison of Supply Chain features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Forecasting00 Ratings7.312 Ratings
    Inventory Planning00 Ratings8.418 Ratings
    Performance Monitoring00 Ratings8.514 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Highrise CRM (discontinued) and Infor CloudSuite ERP
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    Proposal Management00 Ratings6.810 Ratings
    Product Master Data Management00 Ratings6.812 Ratings
    Best Alternatives
    Highrise CRM (discontinued)Infor CloudSuite ERP
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)Infor CloudSuite ERP
    Likelihood to Recommend
    9.0
    (10 ratings)
    7.1
    (38 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    5.9
    (8 ratings)
    Usability
    9.0
    (1 ratings)
    7.3
    (23 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (7 ratings)
    User Testimonials
    Highrise CRM (discontinued)Infor CloudSuite ERP
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution