TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HireRight

    Score8 out of 10
    N/AHireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A

    Middesk

    Score8.9 out of 10
    N/AMiddesk is a business intelligence (BI) software used to onboarded clients working in three primary verticals — Fintech, Credit Reporting, and Business Marketplaces.

    $1,000

    per month

    Pricing
    HireRightMiddesk
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HireRightMiddesk
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Users may also pay per use if they are expecting a lower volume of usage.
    More Pricing Information
    Community Pulse
    HireRightMiddesk
    Considered Both Products
    HireRight, LLC
    No answer on this topic
    Middesk Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    HireRightMiddesk
    BI Standard Reporting
    Comparison of BI Standard Reporting features of HireRight and Middesk
    Feature
    HireRight
    -
    Ratings
    Middesk
    7.7
    1 Ratings
    6% below category average
    Pixel Perfect reports00 Ratings8.01 Ratings
    Customizable dashboards00 Ratings7.01 Ratings
    Report Formatting Templates00 Ratings8.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of HireRight and Middesk
    Feature
    HireRight
    -
    Ratings
    Middesk
    8.0
    1 Ratings
    0% below category average
    Drill-down analysis00 Ratings8.01 Ratings
    Formatting capabilities00 Ratings8.01 Ratings
    Integration with R or other statistical packages00 Ratings8.01 Ratings
    Report sharing and collaboration00 Ratings8.01 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of HireRight and Middesk
    Feature
    HireRight
    -
    Ratings
    Middesk
    6.4
    1 Ratings
    25% below category average
    Publish to Web00 Ratings7.01 Ratings
    Publish to PDF00 Ratings5.01 Ratings
    Report Versioning00 Ratings5.01 Ratings
    Report Delivery Scheduling00 Ratings8.01 Ratings
    Delivery to Remote Servers00 Ratings7.01 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of HireRight and Middesk
    Feature
    HireRight
    -
    Ratings
    Middesk
    7.3
    1 Ratings
    9% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.01 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.01 Ratings
    Predictive Analytics00 Ratings8.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of HireRight and Middesk
    Feature
    HireRight
    -
    Ratings
    Middesk
    8.5
    2 Ratings
    0% above category average
    Multi-User Support (named login)00 Ratings7.01 Ratings
    Role-Based Security Model00 Ratings8.52 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.52 Ratings
    Single Sign-On (SSO)00 Ratings9.02 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of HireRight and Middesk
    Feature
    HireRight
    -
    Ratings
    Middesk
    6.3
    1 Ratings
    21% below category average
    Responsive Design for Web Access00 Ratings8.01 Ratings
    Mobile Application00 Ratings8.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings3.01 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of HireRight and Middesk
    Feature
    HireRight
    -
    Ratings
    Middesk
    8.0
    1 Ratings
    3% above category average
    REST API00 Ratings8.01 Ratings
    Javascript API00 Ratings8.01 Ratings
    iFrames00 Ratings6.01 Ratings
    Java API00 Ratings8.01 Ratings
    Themeable User Interface (UI)00 Ratings8.01 Ratings
    Customizable Platform (Open Source)00 Ratings10.01 Ratings
    Best Alternatives
    HireRightMiddesk
    Small Businesses
    No answers on this topic
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    No answers on this topic
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    No answers on this topic
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HireRightMiddesk
    Likelihood to Recommend
    8.3
    (32 ratings)
    8.5
    (2 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    7.5
    (2 ratings)
    Support Rating
    8.8
    (7 ratings)
    9.0
    (2 ratings)
    User Testimonials
    HireRightMiddesk
    Likelihood to Recommend
    HireRight, LLC
    HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
    Incentivized
    Read full review
    Middesk Inc.
    Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.
    Incentivized
    Read full review
    Pros
    HireRight, LLC
    • Customer service is very useful and we get a swift response from them.
    • It is integrated with our workflow so its easy to set up.
    • It creates a record of each employee in the system which makes it simple to store data safely.
    Incentivized
    Read full review
    Middesk Inc.
    • Gathering information needed for registration.
    • Making the registration process efficient.
    • Guiding us through the process when we hit snags.
    Incentivized
    Read full review
    Cons
    HireRight, LLC
    • Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
    • Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
    • Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
    Read full review
    Middesk Inc.
    • Better navigation.
    • More marketing and make it very reachable to customers.
    • Login is difficult.
    Incentivized
    Read full review
    Likelihood to Renew
    HireRight, LLC
    There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
    Incentivized
    Read full review
    Middesk Inc.
    No answers on this topic
    Usability
    HireRight, LLC
    Always room for improvement that could make the platform a lot more user friendly and easier to navigate
    Incentivized
    Read full review
    Middesk Inc.
    UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.
    Incentivized
    Read full review
    Support Rating
    HireRight, LLC
    I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
    Incentivized
    Read full review
    Middesk Inc.
    The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.
    Incentivized
    Read full review
    Alternatives Considered
    HireRight, LLC
    I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
    Incentivized
    Read full review
    Middesk Inc.
    ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.
    Incentivized
    Read full review
    Return on Investment
    HireRight, LLC
    • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
    Incentivized
    Read full review
    Middesk Inc.
    • Better speed.
    • Better quality for optimal cost.
    • Saves a lot of time.
    Incentivized
    Read full review
    ScreenShots

    Middesk Screenshots

    Screenshot of Middesk