HoneyBook vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HoneyBook
Score 6.5 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$1
6 Months Promo Code = ONLY1
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
HoneyBookHubSpot CRM
Editions & Modules
$1 Promo
$1 Per Month
6 Months Promo Code = ONLY1
Unlimited Plan - Monthly
$39
Month
Unlimited Plan - Annual
$390
Year
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
HoneyBookHubSpot CRM
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor the first 6 months, get HoneyBook for $1 per month with code ONLY1!
More Pricing Information
Community Pulse
HoneyBookHubSpot CRM
Considered Both Products
HoneyBook

No answer on this topic

HubSpot CRM
Chose HubSpot CRM
HoneyBook was a great upgrade for my business because it just had more to offer that I needed, but I honestly still use HubSpot to track my emails because that's something HoneyBook doesn't have.
Chose HubSpot CRM
HubSpot feels more powerful and has better reporting and analytics. I find HoneyBook and Dubsado more visually appealing and intuitive from a user perspective and better suited to certain types of business. Overall, I think HubSpot is exceptional for our company. I did not …
Top Pros
Top Cons
Features
HoneyBookHubSpot CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HoneyBook
6.3
12 Ratings
20% below category average
HubSpot CRM
7.8
1590 Ratings
1% above category average
Customer data management / contact management6.312 Ratings8.61532 Ratings
Workflow management5.510 Ratings7.91502 Ratings
Opportunity management5.011 Ratings8.11435 Ratings
Integration with email client (e.g., Outlook or Gmail)8.711 Ratings8.41547 Ratings
Contract management7.012 Ratings8.0185 Ratings
Quote & order management5.310 Ratings7.71050 Ratings
Interaction tracking6.59 Ratings8.61492 Ratings
Territory management00 Ratings5.0184 Ratings
Channel / partner relationship management00 Ratings8.2186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HoneyBook
7.7
10 Ratings
2% above category average
HubSpot CRM
7.4
1061 Ratings
2% below category average
Case management8.78 Ratings7.7987 Ratings
Help desk management6.79 Ratings7.5908 Ratings
Call center management00 Ratings7.0854 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HoneyBook
4.7
10 Ratings
47% below category average
HubSpot CRM
8.3
1401 Ratings
9% above category average
Lead management4.710 Ratings8.51322 Ratings
Email marketing00 Ratings8.11332 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HoneyBook
7.0
12 Ratings
8% below category average
HubSpot CRM
7.7
1452 Ratings
1% above category average
Task management5.712 Ratings8.21393 Ratings
Billing and invoicing management7.011 Ratings7.1724 Ratings
Reporting8.311 Ratings7.81285 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HoneyBook
5.5
8 Ratings
31% below category average
HubSpot CRM
7.6
1421 Ratings
1% above category average
Customizable reports5.58 Ratings7.51309 Ratings
Forecasting00 Ratings7.41120 Ratings
Pipeline visualization00 Ratings7.91350 Ratings
Customization
Comparison of Customization features of Product A and Product B
HoneyBook
9.0
10 Ratings
17% above category average
HubSpot CRM
7.1
1356 Ratings
7% below category average
Custom fields9.010 Ratings7.71329 Ratings
Custom objects9.010 Ratings7.01155 Ratings
Scripting environment00 Ratings6.3132 Ratings
API for custom integration00 Ratings7.4945 Ratings
Security
Comparison of Security features of Product A and Product B
HoneyBook
6.5
11 Ratings
24% below category average
HubSpot CRM
8.5
1313 Ratings
2% above category average
Single sign-on capability6.39 Ratings8.51174 Ratings
Role-based user permissions6.710 Ratings8.41250 Ratings
Platform
Comparison of Platform features of Product A and Product B
HoneyBook
6.5
10 Ratings
13% below category average
HubSpot CRM
7.9
1193 Ratings
7% above category average
Mobile access6.510 Ratings7.91193 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HoneyBook
-
Ratings
HubSpot CRM
6.8
898 Ratings
7% below category average
Social data00 Ratings6.7880 Ratings
Social engagement00 Ratings7.0870 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HoneyBook
-
Ratings
HubSpot CRM
7.7
1006 Ratings
6% above category average
Marketing automation00 Ratings7.6999 Ratings
Compensation management00 Ratings7.8657 Ratings
Best Alternatives
HoneyBookHubSpot CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HoneyBookHubSpot CRM
Likelihood to Recommend
6.3
(12 ratings)
8.1
(1634 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.7
(29 ratings)
Usability
5.7
(10 ratings)
7.8
(1482 ratings)
Support Rating
2.6
(7 ratings)
6.7
(23 ratings)
Implementation Rating
-
(0 ratings)
7.8
(8 ratings)
User Testimonials
HoneyBookHubSpot CRM
Likelihood to Recommend
HoneyBook
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Read full review
HubSpot
I can't really think of any scenarios or anything where HubSpot is is not appropriate but some areas that HubSpot is well suited like I previously stated is definitely the social media scheduling. Prior to HubSpot I would have to log on to each social account and upload status', images, videos separately and set posting times live whereas now I have control of all of our social channels and can schedule out posts for our most optimal posting days and hours. I also really love the automated workflows, it feels like I don't have to do anything and the CRM is making updates and sending things out to prospects/clients to our liking 24/7 whenever it is most appropriate. It's also really well suited for data tracking whether its my marketing team benefiting or our sales team and managers able to track calls. I know the sales team loves how well organized and grouped their lists and contacts are as it makes it easier for them to communicate within their general sector of the business
Read full review
Pros
HoneyBook
  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Read full review
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
Read full review
Cons
HoneyBook
  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Read full review
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
Read full review
Likelihood to Renew
HoneyBook
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
Read full review
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
Usability
HoneyBook
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
Read full review
HubSpot
It is a very intuitive tool that can be used without much training or preparation. You can easily search for what you want and quickly check the information of interest. The system works without any problems; there are no crashes or glitches that could affect daily work. Compared to the systems I've worked on, this one appealed to me the most.
Read full review
Support Rating
HoneyBook
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Read full review
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
Read full review
Implementation Rating
HoneyBook
No answers on this topic
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Read full review
Alternatives Considered
HoneyBook
Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
Read full review
HubSpot
HubSpot is different as it allows us to see all deals as we wanted to compare to others as other apps don't have those features Hubspot has to view deals in different views and make it according to your pipelines the way you want to see the deals and data track the daily reports very easily and review our own performance for the day to grow more.
Read full review
Return on Investment
HoneyBook
  • HoneyBook was very cost effective which was great for ROI!
  • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
  • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
Read full review
HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
Read full review
ScreenShots

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.