HoneyBook vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HoneyBook
Score 8.6 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$1
6 Months Promo Code = ONLY1
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
HoneyBookHubSpot CRM
Editions & Modules
$1 Promo
$1 Per Month
6 Months Promo Code = ONLY1
Unlimited Plan - Monthly
$39
Month
Unlimited Plan - Annual
$390
Year
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
HoneyBookHubSpot CRM
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor the first 6 months, get HoneyBook for $1 per month with code ONLY1!
More Pricing Information
Community Pulse
HoneyBookHubSpot CRM
Considered Both Products
HoneyBook

No answer on this topic

HubSpot CRM
Chose HubSpot CRM
HoneyBook was a great upgrade for my business because it just had more to offer that I needed, but I honestly still use HubSpot to track my emails because that's something HoneyBook doesn't have.
Chose HubSpot CRM
HubSpot feels more powerful and has better reporting and analytics. I find HoneyBook and Dubsado more visually appealing and intuitive from a user perspective and better suited to certain types of business. Overall, I think HubSpot is exceptional for our company. I did not …
Top Pros
Top Cons
Features
HoneyBookHubSpot CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HoneyBook
2.2
9 Ratings
111% below category average
HubSpot CRM
7.9
1547 Ratings
3% above category average
Customer data management / contact management2.59 Ratings8.61495 Ratings
Workflow management1.98 Ratings8.31461 Ratings
Opportunity management2.08 Ratings8.21398 Ratings
Integration with email client (e.g., Outlook or Gmail)2.38 Ratings8.41504 Ratings
Contract management3.09 Ratings8.0185 Ratings
Quote & order management1.97 Ratings7.41014 Ratings
Interaction tracking1.87 Ratings8.31450 Ratings
Territory management00 Ratings6.4184 Ratings
Channel / partner relationship management00 Ratings7.8186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HoneyBook
1.9
7 Ratings
119% below category average
HubSpot CRM
7.4
1025 Ratings
1% below category average
Case management1.55 Ratings7.3955 Ratings
Help desk management2.26 Ratings7.3875 Ratings
Call center management00 Ratings7.6823 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HoneyBook
1.6
7 Ratings
130% below category average
HubSpot CRM
8.4
1364 Ratings
11% above category average
Lead management1.67 Ratings8.41286 Ratings
Email marketing00 Ratings8.51296 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HoneyBook
2.1
9 Ratings
113% below category average
HubSpot CRM
7.6
1413 Ratings
0% above category average
Task management2.49 Ratings8.01355 Ratings
Billing and invoicing management2.18 Ratings6.9699 Ratings
Reporting1.88 Ratings7.71250 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HoneyBook
1.6
6 Ratings
131% below category average
HubSpot CRM
7.8
1380 Ratings
2% above category average
Customizable reports1.66 Ratings7.81271 Ratings
Forecasting00 Ratings7.51082 Ratings
Pipeline visualization00 Ratings8.31308 Ratings
Customization
Comparison of Customization features of Product A and Product B
HoneyBook
1.9
8 Ratings
120% below category average
HubSpot CRM
7.4
1318 Ratings
2% below category average
Custom fields2.08 Ratings8.11291 Ratings
Custom objects1.88 Ratings7.81119 Ratings
Scripting environment00 Ratings6.3132 Ratings
API for custom integration00 Ratings7.6912 Ratings
Security
Comparison of Security features of Product A and Product B
HoneyBook
2.4
8 Ratings
110% below category average
HubSpot CRM
8.4
1276 Ratings
1% above category average
Single sign-on capability2.46 Ratings8.41139 Ratings
Role-based user permissions2.37 Ratings8.51214 Ratings
Platform
Comparison of Platform features of Product A and Product B
HoneyBook
1.9
8 Ratings
119% below category average
HubSpot CRM
7.9
1162 Ratings
5% above category average
Mobile access1.98 Ratings7.91162 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HoneyBook
-
Ratings
HubSpot CRM
7.2
869 Ratings
1% below category average
Social data00 Ratings7.3852 Ratings
Social engagement00 Ratings7.2841 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HoneyBook
-
Ratings
HubSpot CRM
7.6
977 Ratings
6% above category average
Marketing automation00 Ratings7.7970 Ratings
Compensation management00 Ratings7.5632 Ratings
Best Alternatives
HoneyBookHubSpot CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HoneyBookHubSpot CRM
Likelihood to Recommend
2.9
(9 ratings)
8.4
(1590 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.8
(29 ratings)
Usability
2.8
(7 ratings)
8.3
(1444 ratings)
Support Rating
2.8
(7 ratings)
7.0
(23 ratings)
Implementation Rating
-
(0 ratings)
7.9
(8 ratings)
User Testimonials
HoneyBookHubSpot CRM
Likelihood to Recommend
HoneyBook
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
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HubSpot
In my last position at a SAAS company, I used Salesforce and HATED IT. It was so clunky, and when I used HubSpot, it was like a breath of fresh air. Any company that does customer interactions and sales needs Hubspot. There is a TON of room for customization, which is AMAZING. I don't see anywhere that it wouldn't be a good fit.
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Pros
HoneyBook
  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Read full review
HubSpot
  • It tracks emails including opens, clicks, and keeps a great log.
  • I love how they give you options to build your own reports as well as some templated reports as well.
  • It creates an easy way to work with your colleagues even if its remote positions.
Read full review
Cons
HoneyBook
  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
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HubSpot
  • Pricing - HubSpot offers a number of great features in the free version however the paid options can be pricey.
  • The free version could do with more options in some of the additional areas such as the marketing platform. Although there are some options included, they are very limited.
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Likelihood to Renew
HoneyBook
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
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HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Usability
HoneyBook
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
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HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
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Support Rating
HoneyBook
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
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HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Implementation Rating
HoneyBook
No answers on this topic
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Alternatives Considered
HoneyBook
We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
Read full review
HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
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Return on Investment
HoneyBook
  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
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HubSpot
  • Automation helps to save time so that we can reach out to more prospecting or save time that can be spent on more strategic sales tasks like deal management
  • Visibility/collaboration helps connect marketing and sales efforts vs them being siloed
  • Connection with salesforce helps us to get more out of our CRM spend as we have valuable data insights coming from Hubspot
Read full review
ScreenShots

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.