TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HoneyBook

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    PaySimple

    Score6 out of 10
    N/APaySimple is a payment gateway software solution offered by PaySimple.

    $59.95

    per month

    Pricing
    HoneyBookPaySimple
    Editions & Modules
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Subscription
    $59.95
    per month
    Offerings
    Pricing Offerings
    HoneyBookPaySimple
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.—
    More Pricing Information
    Community Pulse
    HoneyBookPaySimple
    Considered Both Products
    HoneyBook
    No answer on this topic
    PaySimple
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    70%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    HoneyBookPaySimple
    Sales Force Automation
    Comparison of Sales Force Automation features of HoneyBook and PaySimple
    Feature
    HoneyBook
    6.4
    12 Ratings
    20% below category average
    PaySimple
    -
    Ratings
    Customer data management / contact management6.412 Ratings00 Ratings
    Workflow management5.710 Ratings00 Ratings
    Opportunity management5.111 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.711 Ratings00 Ratings
    Contract management7.112 Ratings00 Ratings
    Quote & order management5.410 Ratings00 Ratings
    Interaction tracking6.59 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HoneyBook and PaySimple
    Feature
    HoneyBook
    7.7
    10 Ratings
    0% above category average
    PaySimple
    -
    Ratings
    Case management8.78 Ratings00 Ratings
    Help desk management6.79 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HoneyBook and PaySimple
    Feature
    HoneyBook
    4.7
    10 Ratings
    49% below category average
    PaySimple
    -
    Ratings
    Lead management4.710 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HoneyBook and PaySimple
    Feature
    HoneyBook
    7.0
    12 Ratings
    9% below category average
    PaySimple
    -
    Ratings
    Task management5.712 Ratings00 Ratings
    Billing and invoicing management7.111 Ratings00 Ratings
    Reporting8.411 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HoneyBook and PaySimple
    Feature
    HoneyBook
    5.5
    8 Ratings
    33% below category average
    PaySimple
    -
    Ratings
    Customizable reports5.58 Ratings00 Ratings
    Customization
    Comparison of Customization features of HoneyBook and PaySimple
    Feature
    HoneyBook
    9.0
    10 Ratings
    16% above category average
    PaySimple
    -
    Ratings
    Custom fields9.010 Ratings00 Ratings
    Custom objects9.010 Ratings00 Ratings
    Security
    Comparison of Security features of HoneyBook and PaySimple
    Feature
    HoneyBook
    6.6
    11 Ratings
    24% below category average
    PaySimple
    -
    Ratings
    Single sign-on capability6.49 Ratings00 Ratings
    Role-based user permissions6.810 Ratings00 Ratings
    Platform
    Comparison of Platform features of HoneyBook and PaySimple
    Feature
    HoneyBook
    6.6
    10 Ratings
    14% below category average
    PaySimple
    -
    Ratings
    Mobile access6.610 Ratings00 Ratings
    Payment Gateways
    Comparison of Payment Gateways features of HoneyBook and PaySimple
    Feature
    HoneyBook
    -
    Ratings
    PaySimple
    1.0
    1 Ratings
    152% below category average
    Fraud Detection00 Ratings1.01 Ratings
    API or SDK00 Ratings1.01 Ratings
    Recurring Payment Support00 Ratings1.01 Ratings
    Billing and Invoicing Support00 Ratings1.01 Ratings
    Global Support00 Ratings1.01 Ratings
    Payment Form Acceptance00 Ratings1.01 Ratings
    Best Alternatives
    HoneyBookPaySimple
    Small Businesses
    Salesflare
    Score10 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HoneyBookPaySimple
    Likelihood to Recommend
    6.4
    (12 ratings)
    3.0
    (13 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    5.7
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    2.6
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    HoneyBookPaySimple
    Likelihood to Recommend
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    PaySimple
    PaySimple has made it next to impossible to become PCI compliant unless we purchased a separate computer for the sole purpose of invoicing. We switched to Chase Bank who does not store sensitive info on our computers allowing us to accept credit cards and still remain PCI compliant. Our money is available much faster by not using the 3rd party. Additionally, a simple company name change required more paperwork than closing the account and setting up a new one even when the same bank account was going to be used. This was the primary reason to shop around. We happily contacted Chase Bank and now save $125 a month and receive access to our funds faster. I cannot believe I stayed with PaySimple as long as I did. It's amazing anyone would jump through the hoops of PCI compliance when the technology exists to keep sensitive information off your small business computers. If this review stops anyone from paying those monthly fees, the time was well worth it! PaySimple, requires business owners to fill out forms that make no sense in laymens terms. Chase Bank fills them all in for you and highlights the areas that need to be signed and initialed. PaySimple, charges excessive fees and in my opinion has very emotional customer service reps. Chase Bank, was eager to help and get things rolling so you can focus on your business. I would never recommend PaySimple.
    Read full review
    Pros
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    PaySimple
    • PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
    • The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
    • If you do have product type offerings, it's easy to setup individual products or an entire store.
    Incentivized
    Read full review
    Cons
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    PaySimple
    • More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
    • Identifying areas for further value to clients.
    • More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
    Incentivized
    Read full review
    Likelihood to Renew
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    PaySimple
    No answers on this topic
    Usability
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    PaySimple
    No answers on this topic
    Support Rating
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
    Read full review
    PaySimple
    No answers on this topic
    Alternatives Considered
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
    Read full review
    PaySimple
    Authorize.net and a handful of other merchant processors and gateways. Most payment gateways (online portals to process payments) are rudimentary and not extremely intuitive. PaySimple is not and they are constantly coming up with new ways to improve upon an already very impressive platform.
    Incentivized
    Read full review
    Return on Investment
    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
    Read full review
    PaySimple
    • Because we've got a really awesome rate with them it's definitely a positive ROI. I can't say what that figure is but it's pretty good. Also, our customers have a huge ROI over their prior way of getting payment from their customers.
    Incentivized
    Read full review
    ScreenShots

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

    PaySimple Screenshots

    Screenshot of PaySimple DashboardScreenshot of Online InvoicesScreenshot of Web Payment FormsScreenshot of Point of Sale (POS)Screenshot of Mobile AppScreenshot of Collect payments on the go.