What users are saying about
27 Ratings
23 Ratings
27 Ratings
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Score 8.8 out of 100
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Salesflare ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Platform

Sales Force Automation

7.0

HoneyBook

70%
7.9

Salesflare

79%
Salesflare ranks higher in 8/9 features

Customer data management / contact management

6.6
66%
9 Ratings
8.5
85%
11 Ratings

Workflow management

6.4
64%
8 Ratings
8.1
81%
11 Ratings

Opportunity management

7.2
72%
8 Ratings
8.1
81%
11 Ratings

Integration with email client (e.g., Outlook or Gmail)

6.8
68%
8 Ratings
9.1
91%
11 Ratings

Contract management

8.3
83%
9 Ratings
10.0
100%
1 Rating

Quote & order management

7.4
74%
7 Ratings
6.1
61%
2 Ratings

Interaction tracking

6.0
60%
7 Ratings
8.5
85%
11 Ratings

Territory management

N/A
0 Ratings
5.1
51%
2 Ratings

Channel / partner relationship management

N/A
0 Ratings
8.2
82%
7 Ratings

Customer Service & Support

6.1

HoneyBook

61%
8.3

Salesflare

83%
Salesflare ranks higher in 3/3 features

Case management

5.9
59%
5 Ratings
9.0
90%
1 Rating

Help desk management

6.3
63%
6 Ratings
9.0
90%
1 Rating

Call center management

N/A
0 Ratings
7.0
70%
1 Rating

Marketing Automation

5.2

HoneyBook

52%
8.1

Salesflare

81%
Salesflare ranks higher in 2/2 features

Lead management

5.2
52%
7 Ratings
8.1
81%
10 Ratings

Email marketing

N/A
0 Ratings
8.1
81%
9 Ratings

CRM Project Management

6.4

HoneyBook

64%
8.0

Salesflare

80%
Salesflare ranks higher in 3/3 features

Task management

5.5
55%
9 Ratings
8.0
80%
11 Ratings

Billing and invoicing management

7.6
76%
8 Ratings
8.0
80%
1 Rating

Reporting

6.0
60%
8 Ratings
8.0
80%
11 Ratings

CRM Reporting & Analytics

5.0

HoneyBook

50%
8.0

Salesflare

80%
Salesflare ranks higher in 3/3 features

Customizable reports

5.0
50%
6 Ratings
7.5
75%
10 Ratings

Forecasting

N/A
0 Ratings
7.5
75%
9 Ratings

Pipeline visualization

N/A
0 Ratings
8.9
89%
11 Ratings

Customization

6.5

HoneyBook

65%
8.8

Salesflare

88%
Salesflare ranks higher in 3/3 features

Custom fields

7.2
72%
8 Ratings
8.3
83%
10 Ratings

Custom objects

5.8
58%
8 Ratings
10.0
100%
2 Ratings

API for custom integration

N/A
0 Ratings
8.2
82%
10 Ratings

Security

5.8

HoneyBook

58%
8.2

Salesflare

82%
Salesflare ranks higher in 2/2 features

Single sign-on capability

6.2
62%
6 Ratings
8.5
85%
7 Ratings

Role-based user permissions

5.3
53%
7 Ratings
8.0
80%
10 Ratings

Platform

6.8

HoneyBook

68%
8.7

Salesflare

87%
Salesflare ranks higher in 1/1 features

Mobile access

6.8
68%
8 Ratings
8.7
87%
11 Ratings

Social CRM

HoneyBook

Feature Set Not Supported
N/A
8.4

Salesflare

84%
Salesflare ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.4
84%
8 Ratings

Social engagement

N/A
0 Ratings
8.4
84%
8 Ratings

Integrations with 3rd-party Software

HoneyBook

Feature Set Not Supported
N/A
8.6

Salesflare

86%
Salesflare ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
8.3
83%
8 Ratings

Compensation management

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Salesflare is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.9

HoneyBook

79%
9 Ratings
9.0

Salesflare

90%
11 Ratings

Likelihood to Renew

9.0

HoneyBook

90%
1 Rating

Salesflare

N/A
0 Ratings

Usability

7.4

HoneyBook

74%
7 Ratings
8.9

Salesflare

89%
9 Ratings

Support Rating

7.5

HoneyBook

75%
7 Ratings
9.1

Salesflare

91%
9 Ratings

Likelihood to Recommend

HoneyBook

I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Read full review

Salesflare

In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Read full review

Pros

HoneyBook

  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Read full review

Salesflare

  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Read full review

Cons

HoneyBook

  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
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Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Read full review

Pricing Details

HoneyBook

Starting Price

$390 Year

Editions & Modules

HoneyBook editions and modules pricing
EditionModules
Unlimited Plan - Annual$3901
$1 Promo$1 Per Month2
Unlimited Plan - Monthly$393

Footnotes

  1. Year
  2. 6 Months Promo Code = ONLY1
  3. Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

Salesflare

Starting Price

$29 per user per month

Editions & Modules

Salesflare editions and modules pricing
EditionModules
Growth291
Pro492
Enterprise993

Footnotes

  1. per user per month
  2. per user per month
  3. per user per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

HoneyBook

Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
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Salesflare

No answers on this topic

Usability

HoneyBook

This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
Read full review

Salesflare

The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Read full review

Support Rating

HoneyBook

They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
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Salesflare

Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Alternatives Considered

HoneyBook

We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
Read full review

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
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Return on Investment

HoneyBook

  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Read full review

Salesflare

  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
Read full review

Screenshots

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