Likelihood to Recommend Newfold Digital (Endurance + Web.com)
HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a
WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as
Wix .
Read full review I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of
WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed
WordPress hosting.
Read full review Pros Newfold Digital (Endurance + Web.com)
The pricing is a big feature for this hosting company Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using. The customer service workers are professional and friendly. Read full review Developer friendly; WP-CLI; SSH access Amazing support - I never have to wait more than a minute or two to get a response! Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue. Read full review Cons Newfold Digital (Endurance + Web.com)
Support could be better, it takes a long time to connect with somebody You need to pay extra for a backup you can rely on SiteLock is sold separately, but did not help when we were hacked Site seems to slow down from time to time Dan Gospe Chief Operating Officer, and HIPAA Privacy Officer
Read full review No email solution provide resulting in having to find some other solution Some clients find the price point difficult Some clients find the lack of phone support difficult (although we find their online support great) Read full review Likelihood to Renew Newfold Digital (Endurance + Web.com)
Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
Read full review This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.
Read full review Usability Newfold Digital (Endurance + Web.com)
Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!
Read full review Reliability and Availability Newfold Digital (Endurance + Web.com)
We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.
Read full review Performance Newfold Digital (Endurance + Web.com)
As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.
Read full review Support Rating Newfold Digital (Endurance + Web.com)
While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
Read full review They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
Read full review Implementation Rating Newfold Digital (Endurance + Web.com)
Not really it's a really easy to use system and straightforward!
Read full review Alternatives Considered Newfold Digital (Endurance + Web.com)
I prefer HostGator over
GoDaddy . HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use.
GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.
Read full review GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything
GoDaddy did wrong (and they have).
Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.
Read full review Scalability Newfold Digital (Endurance + Web.com)
We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.
Read full review Return on Investment Newfold Digital (Endurance + Web.com)
Usage of resale options easily quadrupled the money I was spending on HostGator Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again Overall, HG has been a positive impact on my business as a web developer Read full review Our website was up and running in less than a day Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected Cost is higher, so we've had to separate a budget just for Kinsta Read full review ScreenShots