TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HostGator

    Score6 out of 10
    N/AHostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

    $2.75

    per month

    Kinsta

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kinsta offers WordPress hosting with daily backups, Cloudflare integration, and 24/7 human-only support available in 10 languages. Boasting users among more than 120,000 businesses in over 128 countries, Kinsta helps to keep sites running smoothly wherever they're accessed and is SOC 2 audited and ISO 27001 certified to meet rigorous standards for security and data protection.

    $35

    per month single site hosting

    Pricing
    HostGatorKinsta
    Editions & Modules
    Hatchling
    $2.75
    per month
    Baby
    $3.50
    per month
    Business
    $5.25
    per month
    For single sites
    $35
    per month Single 20GB (or 35k visits)
    For multiple sites
    $70
    per month 2 WP installs and 40GB server (or 70k visits)
    For agencies
    $340
    per month
    Offerings
    Pricing Offerings
    HostGatorKinsta
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    HostGatorKinsta
    Considered Both Products
    Newfold Digital (Endurance + Web.com)
    No answer on this topic
    Kinsta
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    14 Answers
    Best Alternatives
    HostGatorKinsta
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    Flywheel
    Score4.8 out of 10
    Medium-sized Companies
    No answers on this topic
    WP Engine
    Score7.4 out of 10
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HostGatorKinsta
    Likelihood to Recommend
    6.9
    (19 ratings)
    8.8
    (16 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.8
    (5 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    HostGatorKinsta
    Likelihood to Recommend
    Newfold Digital (Endurance + Web.com)
    HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
    Incentivized
    Read full review
    Kinsta
    I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed WordPress hosting.
    Incentivized
    Read full review
    Pros
    Newfold Digital (Endurance + Web.com)
    • The pricing is a big feature for this hosting company
    • Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
    • The customer service workers are professional and friendly.
    Read full review
    Kinsta
    • Developer friendly; WP-CLI; SSH access
    • Amazing support - I never have to wait more than a minute or two to get a response!
    • Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.
    Incentivized
    Read full review
    Cons
    Newfold Digital (Endurance + Web.com)
    • Support could be better, it takes a long time to connect with somebody
    • You need to pay extra for a backup you can rely on
    • SiteLock is sold separately, but did not help when we were hacked
    • Site seems to slow down from time to time
    Incentivized
    Read full review
    Kinsta
    • No email solution provide resulting in having to find some other solution
    • Some clients find the price point difficult
    • Some clients find the lack of phone support difficult (although we find their online support great)
    Incentivized
    Read full review
    Likelihood to Renew
    Newfold Digital (Endurance + Web.com)
    Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
    Read full review
    Kinsta
    This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.
    Incentivized
    Read full review
    Usability
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Kinsta
    Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!
    Incentivized
    Read full review
    Reliability and Availability
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Kinsta
    We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.
    Incentivized
    Read full review
    Performance
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Kinsta
    As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.
    Incentivized
    Read full review
    Support Rating
    Newfold Digital (Endurance + Web.com)
    While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
    Incentivized
    Read full review
    Kinsta
    They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
    Incentivized
    Read full review
    Implementation Rating
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Kinsta
    Not really it's a really easy to use system and straightforward!
    Incentivized
    Read full review
    Alternatives Considered
    Newfold Digital (Endurance + Web.com)
    I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.
    Incentivized
    Read full review
    Kinsta
    GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything GoDaddy did wrong (and they have). Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.
    Incentivized
    Read full review
    Scalability
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Kinsta
    We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.
    Incentivized
    Read full review
    Return on Investment
    Newfold Digital (Endurance + Web.com)
    • Usage of resale options easily quadrupled the money I was spending on HostGator
    • Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
    • Overall, HG has been a positive impact on my business as a web developer
    Incentivized
    Read full review
    Kinsta
    • Our website was up and running in less than a day
    • Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected
    • Cost is higher, so we've had to separate a budget just for Kinsta
    Incentivized
    Read full review
    ScreenShots

    Kinsta Screenshots

    Screenshot of the MyKinsta dashboard