HotSchedules vs. Wagepoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotSchedules
Score 6.8 out of 10
N/A
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests,…N/A
Wagepoint
Score 8.2 out of 10
N/A
Wagepoint is payroll software, from the multinational company of the same name headquartered in Calgary.
$22
per month (per payroll)
Pricing
HotSchedulesWagepoint
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HotSchedulesWagepoint
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
HotSchedulesWagepoint
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HotSchedules
-
Ratings
Wagepoint
8.6
2 Ratings
5% above category average
Pay calculation00 Ratings10.02 Ratings
Support for external payroll vendors00 Ratings6.02 Ratings
Off-cycle/On-Demand payment00 Ratings7.01 Ratings
Direct deposit files00 Ratings10.02 Ratings
Reimbursement management00 Ratings10.01 Ratings
Best Alternatives
HotSchedulesWagepoint
Small Businesses
7shifts
7shifts
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Jolt
Jolt
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotSchedulesWagepoint
Likelihood to Recommend
1.0
(167 ratings)
7.0
(2 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.9
(12 ratings)
-
(0 ratings)
Support Rating
8.9
(4 ratings)
-
(0 ratings)
User Testimonials
HotSchedulesWagepoint
Likelihood to Recommend
HotSchedules and Fourth
For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
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Wagepoint
I highly recommend Wagepoint, especially for start-up companies. Their fees are really cheap and the quality of their work is really good. They may have room for improvement on the reporting side, but given their flexibility, they can always find a way to help your organization. I definitely recommend Wagepoint.
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Pros
HotSchedules and Fourth
  • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
  • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
  • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
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Wagepoint
  • Manages payroll
  • Maintains employee data--addresses, contact info, etc.
Read full review
Cons
HotSchedules and Fourth
  • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
  • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
  • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
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Wagepoint
  • Reports need to be improve. You cannot customize your preferred report. Thus, manual reporting happens at times. But you can't complain on the cost.
  • Flexibility on late notice of payroll processing. Lowering additional fees could help us.
  • Need to ask clients for feedback on the use of system.
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Likelihood to Renew
HotSchedules and Fourth
Ease of use, efficiently creating and posting staff schedules.
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Wagepoint
No answers on this topic
Usability
HotSchedules and Fourth
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
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Wagepoint
No answers on this topic
Support Rating
HotSchedules and Fourth
On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
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Wagepoint
No answers on this topic
Alternatives Considered
HotSchedules and Fourth
I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
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Wagepoint
Wagepoint is great for our Canadian employees, as Gusto does not support multi-national workforces. However, Gusto provides a much more robust system with which you can manage employees salaries, healthcare benefits, and additional benefits. Gusto also provides ample data with which to evaluate costs, understand employees, and forecast future costs, which Wagepoint does not support.
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Return on Investment
HotSchedules and Fourth
  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
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Wagepoint
  • Lower payroll administration expenses
  • Time and effort is saved from filing remittances to relevant government bodies.
  • Timely and accurate reporting of our payroll
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ScreenShots

HotSchedules Screenshots

Screenshot of Time-Off, Availability, Employee Hours, Sales Volume are all available in the scheduler.Screenshot of Employees are able to swap and pick-up shifts from the HotSchedules Mobile App. All shift changes or requests require a manager's approval.Screenshot of Managers and employees can communicate with each other from the mobile and web apps - from anywhere and at anytime.Screenshot of Employees can submit a time-off, request - paid, or unpaid - and can request to work or request off right from the mobile app.Screenshot of Managers can view sales and labor data from their phone.