HotTelecom vs. VirtualPBX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotTelecom
Score 10.0 out of 10
N/A
Beta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication. HotTelecom offers virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel numbers, and virtual PBX set-up. All these come with clear-voice technology, for high sound quality.
$5
Monthly fee + connection fee
VirtualPBX
Score 8.9 out of 10
N/A
VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.
$12
per month
Pricing
HotTelecomVirtualPBX
Editions & Modules
Virtual fax number
$30
Monthly fee + connection fee
Virtual PBX
$65
Monthly fee
Direct virtual phone number
from 5
Monthly fee + connection fee
Virtual SMS number
from 7
Monthly fee + connection fee
Toll-free (800) number
from 7
Monthly fee + connection fee
Starter
$12.00
per month per user
Flex
$19.00
per month per user
Pro
$29.00
per month per user
Premier
$39.00
per month per user
Offerings
Pricing Offerings
HotTelecomVirtualPBX
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsEach price is the price of monthly fee. There might be an additional connection fee for the products.Discount available for annual pricing.
More Pricing Information
Features
HotTelecomVirtualPBX
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
HotTelecom
10.0
5 Ratings
20% above category average
VirtualPBX
9.4
1 Ratings
14% above category average
Hosted PBX10.05 Ratings9.01 Ratings
Multi-level Interactive Voice Response (IVR)10.05 Ratings9.01 Ratings
Call reports10.05 Ratings9.01 Ratings
User templates00 Ratings10.01 Ratings
Directory of employee names00 Ratings10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
HotTelecom
10.0
5 Ratings
17% above category average
VirtualPBX
9.4
1 Ratings
11% above category average
Answering rules10.05 Ratings10.01 Ratings
Call recording10.05 Ratings10.01 Ratings
Call park10.05 Ratings9.01 Ratings
Call screening10.05 Ratings9.01 Ratings
Message alerts10.05 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
HotTelecom
9.0
5 Ratings
8% above category average
VirtualPBX
9.8
1 Ratings
17% above category average
Audio conferencing9.05 Ratings10.01 Ratings
Video conferencing00 Ratings10.01 Ratings
Video screen sharing00 Ratings9.01 Ratings
Instant messaging00 Ratings10.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
HotTelecom
-
Ratings
VirtualPBX
9.0
1 Ratings
8% above category average
Mobile app for iOS00 Ratings9.01 Ratings
Mobile app for Android00 Ratings9.01 Ratings
Best Alternatives
HotTelecomVirtualPBX
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotTelecomVirtualPBX
Likelihood to Recommend
10.0
(5 ratings)
10.0
(3 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.6
(4 ratings)
-
(0 ratings)
User Testimonials
HotTelecomVirtualPBX
Likelihood to Recommend
Beta Company
When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
Read full review
VirtualPBX
We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day.
Read full review
Pros
Beta Company
  • Friendly and responsive customer support.
  • Wide geographical coverage.
  • It's easy to set up.
  • High-quality phone calls.
  • There are a lot of additional services available.
Read full review
VirtualPBX
  • Customizable auto attendant
  • Reliability
  • Personalized phone conferencing
Read full review
Cons
Beta Company
  • Video calling is not available as a feature.
Read full review
VirtualPBX
  • Integration of the application and virtual management features in that area such as High Availability
Read full review
Likelihood to Renew
Beta Company
No answers on this topic
VirtualPBX
Once it works and has retain ROI.....keep it going
Read full review
Support Rating
Beta Company
We are totally satisfied with help Customer Support. They were quick and responsive
Read full review
VirtualPBX
No answers on this topic
Alternatives Considered
Beta Company
No answers on this topic
VirtualPBX
Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers.
Read full review
Return on Investment
Beta Company
  • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
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VirtualPBX
  • We have been able to improve greatly with this software, our communications and interactions with customers improved, and agent performance and productivity improved, which translates into higher profits for the company. It is easy to use this program, so it did not take us long to adapt to it and its functions.
Read full review
ScreenShots

HotTelecom Screenshots

Screenshot of Personal account on the website. User can perform an order there.