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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HPE Aruba Networking EdgeConnect

    Score7.7 out of 10
    N/AThe HPE Aruba Networking EdgeConnect SD-WAN platform addresses the challenges associated with backhauling cloud-destined traffic to the data center, thereby reducing the cost of bandwidth connectivity from the data center to cloud providers.N/A

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    HPE Aruba Networking EdgeConnectTeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    HPE Aruba Networking EdgeConnectTeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    HPE Aruba Networking EdgeConnectTeamViewer
    Considered Both Products
    Hewlett Packard Enterprise (HPE)
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    356 Answers
    Features
    HPE Aruba Networking EdgeConnectTeamViewer
    Security
    Comparison of Security features of HPE Aruba Networking EdgeConnect and TeamViewer
    Feature
    HPE Aruba Networking EdgeConnect
    -
    Ratings
    TeamViewer
    8.7
    71 Ratings
    2% above category average
    Role-based user permissions00 Ratings8.772 Ratings
    Remote Administration
    Comparison of Remote Administration features of HPE Aruba Networking EdgeConnect and TeamViewer
    Feature
    HPE Aruba Networking EdgeConnect
    -
    Ratings
    TeamViewer
    8.9
    556 Ratings
    5% above category average
    File transfer00 Ratings8.8524 Ratings
    Instant message00 Ratings8.8484 Ratings
    Access to sleeping/powered-off computers00 Ratings7.6368 Ratings
    Session record00 Ratings8.3378 Ratings
    Annotations00 Ratings8.1146 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of HPE Aruba Networking EdgeConnect and TeamViewer
    Feature
    HPE Aruba Networking EdgeConnect
    -
    Ratings
    TeamViewer
    7.9
    51 Ratings
    0% above category average
    Third-party software integrations00 Ratings7.951 Ratings
    Remote Access
    Comparison of Remote Access features of HPE Aruba Networking EdgeConnect and TeamViewer
    Feature
    HPE Aruba Networking EdgeConnect
    -
    Ratings
    TeamViewer
    8.5
    84 Ratings
    5% above category average
    Attended device access00 Ratings9.083 Ratings
    Unattended device access00 Ratings8.780 Ratings
    Mobile device access00 Ratings8.173 Ratings
    Virtual device access00 Ratings8.570 Ratings
    Multiple-display support00 Ratings8.571 Ratings
    Multiple concurrent sessions00 Ratings8.373 Ratings
    Best Alternatives
    HPE Aruba Networking EdgeConnectTeamViewer
    Small Businesses
    No answers on this topic
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Cisco Meraki SD-WAN
    Score8.6 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Cisco Catalyst SD-WAN
    Score8.7 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HPE Aruba Networking EdgeConnectTeamViewer
    Likelihood to Recommend
    8.2
    (3 ratings)
    8.7
    (614 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (68 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.6
    (169 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    HPE Aruba Networking EdgeConnectTeamViewer
    Likelihood to Recommend
    Hewlett Packard Enterprise (HPE)
    The HPE Aruba Networking EdgeConnect SD-WAN excel in environments where you do a lot of your East - West segmentation is done by another device. While these devices can do basic firewall functions, it's their not true intent. If you can group what you want your traffic to do into a few basic groups, this product will work great (think all Guest Traffic gets low priority and sent directly to the internet, VoIP gets sent directly out but high priority, and most internal traffic gets medium throughput). There are ways to really tinker reach the desired goals but this can be a double-edged sword of those configurations being forgotten about. There is also the use of templating which if you have a larger environment, this product will make some normal configs (think SNMP) more streamlined. The units are also highly reliable, built with HA in mind - our company has only experienced a single version that had a memory leak that we just needed to remember to reboot every 90 days while we waited for the next update (which came in like 4 months).
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Hewlett Packard Enterprise (HPE)
    • Fairly easy to manage once its setup and running
    • Updates are easy and handled with little downtime
    • Price is just right for the product functionality
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Hewlett Packard Enterprise (HPE)
    • Ran into some weird bugs along the way that required support to address
    • Not having physical devices that you can reboot yourself takes a bit of control away
    • Administrators have a bit of a learning curve in figuring out the new system
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Hewlett Packard Enterprise (HPE)
    The product and its management as a whole are worth investigating for any kind of people interested in looking at new SD-WAN appliances. The devices possess a lot of capability for granularity which makes them much more advanced than other products I've worked with in the past. Ironically, for all the granularity though, this product is held back that you can ultimately only have 7 different policies for routing decisions. We've ran into instances where we wanted two sites to only share certain routes between each other (through the use of tags which are basically an arbitrary way to say this traffic is special) but then we had to collapse some of our routing decisions in order to make a specific route table for these two to be able which felt like a step back in the advanced routing decisions we had previously made
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Hewlett Packard Enterprise (HPE)
    Prisma SD-WAN is a very simple solution to configure and maintain (so much to the point that in that environment, I questioned if my skills as a Network Engineer were needed). However it worked almost primarily on its own with very little input, by default and at the time of review had no way to do fully mesh (which was desired), and constantly suffered from memory leak. Its integrations were through the use of obscure tags and suffered from a "when it works - it works but when it doesn't - it doesn't and you don't know why" mentality. In contrast, HPE Aruba Networking EdgeConnect SD-WAN gives you a lot of insight into what is going on with the site, the integrations are done easily within Orchestrator (the control plane), and ultimately the product is typically a very stable product with many ways to configure and tweak the solution to fit your business needs.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Hewlett Packard Enterprise (HPE)
    • It has created a bit of overhead as another control panel that needs to be managed
    • Recovery of invested costs will take some time
    • Time is saved on the separate management of sites
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.