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HPE Aruba Networking ClearPass Policy Manager vs. SAP Customer Data Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HPE Aruba Networking ClearPass Policy Manager

    Score8.6 out of 10
    N/AThe HPE Aruba Networking ClearPass Policy Manager provides role- and device-based network access control for employees, contractors and guests across multi-vendor wired, wireless and VPN infrastructures.N/A

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    HPE Aruba Networking ClearPass Policy ManagerSAP Customer Data Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HPE Aruba Networking ClearPass Policy ManagerSAP Customer Data Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HPE Aruba Networking ClearPass Policy ManagerSAP Customer Data Solutions
    Considered Both Products
    Hewlett Packard Enterprise (HPE)
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    93%
    Implementation went as expected
    39 Answers
    Features
    HPE Aruba Networking ClearPass Policy ManagerSAP Customer Data Solutions
    Tag Management
    Comparison of Tag Management features of HPE Aruba Networking ClearPass Policy Manager and SAP Customer Data Solutions
    Feature
    HPE Aruba Networking ClearPass Policy Manager
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of HPE Aruba Networking ClearPass Policy Manager and SAP Customer Data Solutions
    Feature
    HPE Aruba Networking ClearPass Policy Manager
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.227 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of HPE Aruba Networking ClearPass Policy Manager and SAP Customer Data Solutions
    Feature
    HPE Aruba Networking ClearPass Policy Manager
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
    Best Alternatives
    HPE Aruba Networking ClearPass Policy ManagerSAP Customer Data Solutions
    Small Businesses
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    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    SolarWinds Access Rights Manager (ARM)
    Score8.5 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    SolarWinds Access Rights Manager (ARM)
    Score8.5 out of 10
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    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HPE Aruba Networking ClearPass Policy ManagerSAP Customer Data Solutions
    Likelihood to Recommend
    9.5
    (11 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    9.5
    (10 ratings)
    Usability
    7.8
    (5 ratings)
    9.1
    (7 ratings)
    Availability
    9.0
    (1 ratings)
    9.0
    (57 ratings)
    Performance
    9.0
    (1 ratings)
    7.3
    (7 ratings)
    Support Rating
    8.0
    (7 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    7.3
    (7 ratings)
    Configurability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    4.5
    (1 ratings)
    User Testimonials
    HPE Aruba Networking ClearPass Policy ManagerSAP Customer Data Solutions
    Likelihood to Recommend
    Hewlett Packard Enterprise (HPE)
    Aruba ClearPass is suited well for large enterprise networks with many connecting buildings and branches. Aruba ClearPass protects your endpoints from unauthorized or unknown devices accessing your network. You can apply policies that prevent devices from meeting the required policies in ClearPass. ClearPass will allow only authorized access for devices that are using the policies.
    Incentivized
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    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
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    Pros
    Hewlett Packard Enterprise (HPE)
    • You can use ClearPass authenticate using wired and wireless network devices. This is helpful that you don't have to have multiple systems to accomplish this.
    • Because devices can have different purposes Clearpass can configure groups that will specify what access they have. You can use parameters such as vendor or mac address so clearpass know what group to push them to.
    • It is very easy to view device logs. This is really helpful to troubleshoot auth issues. Once you find the device Clearpass provides more than enough info to know what the issue is and to fix it.
    Incentivized
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    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
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    Cons
    Hewlett Packard Enterprise (HPE)
    • Going to the end of the page to edit the rules and save them later causes problems.
    • An AND operation can be performed within a rule, but an OR operation cannot. therefore having to write too many rules
    • The license structure seems very complex at first.
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
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    Likelihood to Renew
    Hewlett Packard Enterprise (HPE)
    It's a great product, does what we expect from it however it's not easy to set up. You'll likely need an integrator to assist
    Incentivized
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
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    Usability
    Hewlett Packard Enterprise (HPE)
    Though Aruba ClearPass offers a lot of insight and features, it is not the easiest to navigate. A lot of other systems can be figured out as you go, but Aruba ClearPass often requires a lot of research in order to set something up correctly. It's not always easy to find what you're looking for. Once you learn the basics, it becomes a lot more manageable, but it's definitely worth investing in some sort of training.
    Incentivized
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    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
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    Reliability and Availability
    Hewlett Packard Enterprise (HPE)
    We have it as a cluster
    Incentivized
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    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
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    Performance
    Hewlett Packard Enterprise (HPE)
    It’s very responsive
    Incentivized
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    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    Hewlett Packard Enterprise (HPE)
    This product has consistently provided the results needed from it and when issues arose, Aruba TAC was able to provide support effectively. In the previous question, I stated that Aruba Wireless is used as well. With those systems in place with ClearPass troubleshooting becomes much easier. I am sure other issues may arise if calling support while using another vendor for wireless such as Cisco, Juniper, etc.
    Incentivized
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    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
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    Online Training
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
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    Implementation Rating
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
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    Alternatives Considered
    Hewlett Packard Enterprise (HPE)
    From my experience, ClearPass has been the best NAC server of all I've seen. Even though configuration is somewhat hard and it's hard to get training, once you learn how to configure it it works very well. The policies are very granular and scalable and the interface is a well-done web GUI that does not need any extra plugins installed, as some of Cisco's product require. There are many more options than with FortiNAC, and many more integration options. Also, troubleshooting and logging is good.
    Incentivized
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    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
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    Scalability
    Hewlett Packard Enterprise (HPE)
    It’s very reliable
    Incentivized
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    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
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    Professional Services
    Hewlett Packard Enterprise (HPE)
    Got the job done
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Hewlett Packard Enterprise (HPE)
    • ClearPass has streamlined everything so we don't have to have as many people managing our device auth systems.
    • Our Security team loves that ClearPass can deny unauthorized users and devices from the network. This alone has probably saved us a lot of money and headaches.
    Incentivized
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    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
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    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform