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HR Suite by HR Cloud vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HR Suite by HR Cloud

    Score9.4 out of 10
    N/ACore HR provides users with the ability to access employee information anywhere via the cloud. Users can also track and analyze employee pay and performance across the entire workforce.N/A

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    HR Suite by HR CloudSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HR Suite by HR CloudSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    HR Suite by HR CloudSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    HR CLOUD, INC
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    16 Answers
    Features
    HR Suite by HR CloudSmartRecruiters, now part of SAP SuccessFactors
    Human Resource Management
    Comparison of Human Resource Management features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    9.3
    3 Ratings
    13% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Employee demographic data9.03 Ratings00 Ratings
    Employment history10.03 Ratings00 Ratings
    Job profiles and administration9.53 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.10.03 Ratings00 Ratings
    Organizational charting9.03 Ratings00 Ratings
    Organization and location management9.03 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)8.53 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    9.4
    3 Ratings
    14% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Pay calculation10.03 Ratings00 Ratings
    Support for external payroll vendors9.02 Ratings00 Ratings
    Off-cycle/On-Demand payment10.01 Ratings00 Ratings
    Benefit plan administration9.53 Ratings00 Ratings
    Direct deposit files7.93 Ratings00 Ratings
    Salary revision and increment management10.03 Ratings00 Ratings
    Reimbursement management9.53 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    8.9
    3 Ratings
    8% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Approval workflow9.03 Ratings00 Ratings
    Balance details7.63 Ratings00 Ratings
    Annual carry-forward and encashment10.03 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    9.2
    3 Ratings
    11% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    View and generate pay and benefit information7.62 Ratings00 Ratings
    Update personal information10.03 Ratings00 Ratings
    View company policy documentation9.52 Ratings00 Ratings
    Employee recognition9.03 Ratings00 Ratings
    View job history10.03 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    9.0
    2 Ratings
    11% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Tracking of all physical assets9.02 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    9.0
    3 Ratings
    17% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Report builder9.53 Ratings00 Ratings
    Pre-built reports9.03 Ratings00 Ratings
    Ability to combine HR data with external data8.42 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    9.3
    3 Ratings
    14% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    New hire portal9.03 Ratings00 Ratings
    Manager tracking tools9.53 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    9.4
    2 Ratings
    15% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Corporate goal setting9.52 Ratings00 Ratings
    Individual goal setting10.02 Ratings00 Ratings
    Line-of sight-visibility9.02 Ratings00 Ratings
    Performance tracking9.02 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    8.7
    3 Ratings
    8% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Performance plans7.53 Ratings00 Ratings
    Performance improvement plans9.53 Ratings00 Ratings
    Review status tracking9.53 Ratings00 Ratings
    Review reminders9.03 Ratings00 Ratings
    Multiple review frequency7.92 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    8.5
    2 Ratings
    7% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Create succession plans/pools8.42 Ratings00 Ratings
    Candidate ranking8.52 Ratings00 Ratings
    Candidate search7.52 Ratings00 Ratings
    Candidate development9.52 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of HR Suite by HR Cloud and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    HR Suite by HR Cloud
    9.2
    3 Ratings
    15% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management9.03 Ratings9.8109 Ratings
    Company Website Posting10.02 Ratings9.9114 Ratings
    Publish to Social Media8.02 Ratings7.5112 Ratings
    Job Search Site Posting9.52 Ratings8.0116 Ratings
    Duplicate Candidate Prevention8.42 Ratings9.6114 Ratings
    Applicant Tracking9.53 Ratings9.9126 Ratings
    Notifications and Alerts10.03 Ratings9.9119 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Reporting00 Ratings1.7105 Ratings
    Best Alternatives
    HR Suite by HR CloudSmartRecruiters, now part of SAP SuccessFactors
    Small Businesses
    UZIO
    Score9.4 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HR Suite by HR CloudSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    9.4
    (3 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    HR Suite by HR CloudSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    HR CLOUD, INC
    Core HR is software that can so easily fit on any kind of HR management system. It has amazing features. In case of new recruitment applicant tracking, application management, approval process control, etc could easily solve with Core HR. It is very much suited for company records management. It is a complete database for current employees as well.
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    HR CLOUD, INC
    • Functioning is very easy and very much clear to the new users as well.
    • Detailed payroll structure of your compensation.
    • Salary slip is available for all the previous months as well.
    • Claiming of different allowances like phone bill, internet bill, shift allowance etc are very simple.
    • We can easily track the time and attendance.
    Incentivized
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    HR CLOUD, INC
    • I would love the ability for reviews to be deleted.
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    HR CLOUD, INC
    No answers on this topic
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    HR CLOUD, INC
    No answers on this topic
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    HR CLOUD, INC
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    HR CLOUD, INC
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    HR CLOUD, INC
    No answers on this topic
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    HR CLOUD, INC
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    HR CLOUD, INC
    No answers on this topic
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    HR CLOUD, INC
    The previous software I used was so limited in various core HR functions. On the other hand Core HR meets up our almost every requirement. And the very most reason to switch into Core HR is it has a free trail version for the users. That gives you much flexibility to check everything out properly
    Incentivized
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    HR CLOUD, INC
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    HR CLOUD, INC
    • We can see our all details here like salary statement.
    • Payroll information(complete breakup of you compensation).
    • Claim different allowances with this tool and track it as well.
    • Track your time and attendance here.
    • We can modify the shift plan here and change the WOs but it will go for approval to your manager.
    • The process of changing the WOs, regularization is little difficult.
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    ScreenShots

    HR Suite by HR Cloud Screenshots

    Screenshot of an overview of HR Cloud's talent acquisition features.Screenshot of Workmates, the employee engagement platform, which is designed to foster team connection with internal communication tools, recognition features, and real-time feedback through polls and surveys.Screenshot of an example of the automated evaluations, 360º feedback, and self-assessments available for employee performance tracking. Customizable review cycles and reporting provide insights into performance and growth.Screenshot of an example of the approval processes and customizable policies.Screenshot of HR Cloud's People HRIS.