Hubble vs. Lead Forensics

I like the real time aspect of the Hubble reporting. I can have checks run and then immediately go into Hubble and run a check backup report, import it to Excel and send off to people who need it right away. It's great to be able to have updated records at the touch of button.

Incentivized

If you want to understand if the things you're doing in the market place are improving your audience reach, then Lead Forensics is a great tool. It's all very well to network, email, win awards and so on, but you will want to address any inconsistency in how effective outreach activities are. Lead Forensics is great for this.

• Ease of use - very straightforward, can start using the product on day 1.
• Power - very fast and accurate data retriever.
• Great customer service.

• The information is detailed & you get a lot of it
• Tagging of people on the site, makes it easy to search and report
• Pages viewed- this helps you see where they spend the most time and gives you a reason to follow up

Incentivized

• When you drill down to a linked report, it doesn't run automatically unless you set the users settings to automatically run all reports when opened.
• Named user licensing.

• The menu could be improved, maybe by giving the chance of a "basic" and an "expert" menu.
• The instructions are good and exhaustive but they might be improved.
• The most difficult part of Lead Forensics is how some colleagues will use it and - should they not understand - they won't. There should be a way to interest even the less technological colleagues that this tool is for their best.

We have been using Hubble for almost 10 years and it has not let us down.

Lead Forensics is really easy to use. [...], our account manager, also has a hands on approach to ensure we are getting the best out of it. We have regular meetings at no extra costs where he will give us tips and help if we need it. The default interface however is very simple and is customisable which means it can be made even more simple!

Incentivized

[Their] support is great, [whether] you call or send in an email. They are always friendly and willing to help. Anytime I can’t figure something out and need to reach out, I always get a response back quick[ly] - and they will always offer to go in and make the change, but I like when they show me so I can do it next time.

Incentivized

I haven't used any other tools like Hubble.

Incentivized

Lead Forensics is the best as far as I can tell, but choices that are a fraction of the cost come pretty close. Some places like ThomasNet even throw this functionality in for free now. I guess it's a question of if you view this type of intelligence as a luxury or essential.

Incentivized

• Hubble helps us achieve our goals as a department and as a whole business.

• So far we are working on generating an ROI. We did not accurately estimate the time and processes needed to manage the software and processes.
• It is interesting to see which companies are engaging in our site that we did not know about, so there is a knowledge ROI there. Just need to figure out better execution to turn it into revenue.

Incentivized