Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Kintone
Score 7.6 out of 10
N/A
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 30,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. The no-code drag-and-drop interface can be used to create custom database applications. Whether it’s sales leads, customer quotes, or inventory management, it can be organized in Kintone and viewed from the…
$24
per month per user
Pricing
HubSpot CRMKintone
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
HubSpot CRMKintone
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAll subscriptions have a minimum requirement of 5 users.
More Pricing Information
Community Pulse
HubSpot CRMKintone
Top Pros
Top Cons
Features
HubSpot CRMKintone
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.8
1590 Ratings
1% above category average
Kintone
-
Ratings
Customer data management / contact management8.61532 Ratings00 Ratings
Workflow management7.91502 Ratings00 Ratings
Territory management5.0184 Ratings00 Ratings
Opportunity management8.11435 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.41547 Ratings00 Ratings
Contract management8.0185 Ratings00 Ratings
Quote & order management7.71050 Ratings00 Ratings
Interaction tracking8.61492 Ratings00 Ratings
Channel / partner relationship management8.2186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.4
1061 Ratings
2% below category average
Kintone
-
Ratings
Case management7.7987 Ratings00 Ratings
Call center management7.0854 Ratings00 Ratings
Help desk management7.5908 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.3
1401 Ratings
9% above category average
Kintone
-
Ratings
Lead management8.51322 Ratings00 Ratings
Email marketing8.11332 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.7
1452 Ratings
1% above category average
Kintone
-
Ratings
Task management8.21393 Ratings00 Ratings
Billing and invoicing management7.1724 Ratings00 Ratings
Reporting7.81285 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.6
1421 Ratings
1% above category average
Kintone
-
Ratings
Forecasting7.41120 Ratings00 Ratings
Pipeline visualization7.91350 Ratings00 Ratings
Customizable reports7.51309 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.1
1356 Ratings
7% below category average
Kintone
-
Ratings
Custom fields7.71329 Ratings00 Ratings
Custom objects7.01155 Ratings00 Ratings
Scripting environment6.3132 Ratings00 Ratings
API for custom integration7.4945 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.5
1313 Ratings
2% above category average
Kintone
-
Ratings
Single sign-on capability8.51174 Ratings00 Ratings
Role-based user permissions8.41250 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
6.8
898 Ratings
7% below category average
Kintone
-
Ratings
Social data6.7880 Ratings00 Ratings
Social engagement7.0870 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.7
1006 Ratings
6% above category average
Kintone
-
Ratings
Marketing automation7.6999 Ratings00 Ratings
Compensation management7.8657 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.9
1193 Ratings
7% above category average
Kintone
-
Ratings
Mobile access7.91193 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
HubSpot CRM
-
Ratings
Kintone
9.4
43 Ratings
11% above category average
Platform Security00 Ratings9.534 Ratings
Platform User Management00 Ratings9.640 Ratings
Reusability00 Ratings9.538 Ratings
Platform Scalability00 Ratings9.640 Ratings
Best Alternatives
HubSpot CRMKintone
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Stackby
Stackby
Score 9.2 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.6 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Creatio
Creatio
Score 9.6 out of 10
Creatio
Creatio
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMKintone
Likelihood to Recommend
8.1
(1634 ratings)
9.0
(48 ratings)
Likelihood to Renew
9.7
(29 ratings)
8.3
(5 ratings)
Usability
7.8
(1482 ratings)
7.8
(5 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
6.7
(23 ratings)
9.4
(46 ratings)
Implementation Rating
7.8
(8 ratings)
6.8
(4 ratings)
Configurability
-
(0 ratings)
9.6
(42 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Professional Services
-
(0 ratings)
3.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
HubSpot CRMKintone
Likelihood to Recommend
HubSpot
I can't really think of any scenarios or anything where HubSpot is is not appropriate but some areas that HubSpot is well suited like I previously stated is definitely the social media scheduling. Prior to HubSpot I would have to log on to each social account and upload status', images, videos separately and set posting times live whereas now I have control of all of our social channels and can schedule out posts for our most optimal posting days and hours. I also really love the automated workflows, it feels like I don't have to do anything and the CRM is making updates and sending things out to prospects/clients to our liking 24/7 whenever it is most appropriate. It's also really well suited for data tracking whether its my marketing team benefiting or our sales team and managers able to track calls. I know the sales team loves how well organized and grouped their lists and contacts are as it makes it easier for them to communicate within their general sector of the business
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Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
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Pros
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
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Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
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Cons
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
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Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
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Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Kintone
I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
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Usability
HubSpot
It is a very intuitive tool that can be used without much training or preparation. You can easily search for what you want and quickly check the information of interest. The system works without any problems; there are no crashes or glitches that could affect daily work. Compared to the systems I've worked on, this one appealed to me the most.
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Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
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Reliability and Availability
HubSpot
No answers on this topic
Kintone
Never had an issue with this.
Read full review
Performance
HubSpot
No answers on this topic
Kintone
No issues.
Read full review
Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Alternatives Considered
HubSpot
HubSpot is different as it allows us to see all deals as we wanted to compare to others as other apps don't have those features Hubspot has to view deals in different views and make it according to your pipelines the way you want to see the deals and data track the daily reports very easily and review our own performance for the day to grow more.
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Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Contract Terms and Pricing Model
HubSpot
No answers on this topic
Kintone
Should be multiple pricing packages.
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Scalability
HubSpot
No answers on this topic
Kintone
I could see this work for all departments if implemented correctly.
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Professional Services
HubSpot
No answers on this topic
Kintone
Needed improvement at the time.
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Return on Investment
HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
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Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
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ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of mobile accessScreenshot of the drag and drop interfaceScreenshot of business app views