HubSpot CRM vs. Outlook4Gmail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Outlook4Gmail
Score 8.5 out of 10
N/A
Outlook4Gmail is an Outlook add-in that helps users perform Google calendars sync with Outlook, as well as contacts and tasks sync. It also syncs Google calendars from multiple Google accounts with Outlook ones. The settings provide opportunities of duplicates check, their elimination and automatic data backup.N/A
Pricing
HubSpot CRMOutlook4Gmail
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
No answers on this topic
Offerings
Pricing Offerings
HubSpot CRMOutlook4Gmail
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubSpot CRMOutlook4Gmail
Considered Both Products
HubSpot CRM
Chose HubSpot CRM
I prefer HubSpot CRM over Salesforce CRM
Chose HubSpot CRM
More capabilities for interfacing with other platforms. More capabilities for customer interactions and mass communications.
Chose HubSpot CRM
None, as of beside Hubspot CRM, in my career of 5 years working in roles of Sales, Customer Experience, and Acquisitions. I have only used the Hubspot platform as preferred by the companies.
Chose HubSpot CRM
Overall, HubSpot's combination of comprehensive features, user-friendly interface, integration capabilities, inbound marketing focus, and robust analytics make it a preferred choice. However, the choice of the best CRM solution ultimately depends on the specific needs and …
Chose HubSpot CRM
HubSpot is quite good when it comes to sorting one's opportunities and prioritizing work.
Chose HubSpot CRM
HubSpot CRM have many features that are not available on the other tools that I've used. It is more user-friendly and easy to work with especially on every tasks and progress of our client, employees and prospects. So far, it is the best CRM I used on my 7 years as a Lead …
Chose HubSpot CRM
Hubspot was my company decision to use because of the easiest and clarity way to make tasks during the work time, like i said before. In My personal opinion about using this software im really glad that i dont need to use the previous softwares like i type up there. Im using …
Chose HubSpot CRM
HubSpot is much more user-friendly than the 3 Salesforce systems that I have used over the past 20 years. Salesforce's analytics and dashboards are not always easy to use or accurate. Whereas HubSpot's analytics and dashboards are much easier to follow and update. Secondly, you …
Chose HubSpot CRM
I am new to sales after being a laborer for the last three years. I have zero experience with any other customer relations systems. Learning the ins and outs of HubSpot was challenging at first, but [I] got the hang of it after 3 or 4 months of using it regularly.
Outlook4Gmail

No answer on this topic

Features
HubSpot CRMOutlook4Gmail
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
8.1
1657 Ratings
4% above category average
Outlook4Gmail
-
Ratings
Customer data management / contact management9.01595 Ratings00 Ratings
Workflow management8.51564 Ratings00 Ratings
Territory management4.9184 Ratings00 Ratings
Opportunity management8.61500 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.71613 Ratings00 Ratings
Contract management7.9185 Ratings00 Ratings
Quote & order management8.21098 Ratings00 Ratings
Interaction tracking8.71557 Ratings00 Ratings
Channel / partner relationship management8.2186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
8.0
1114 Ratings
4% above category average
Outlook4Gmail
-
Ratings
Case management8.31036 Ratings00 Ratings
Call center management7.6891 Ratings00 Ratings
Help desk management8.1951 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.7
1465 Ratings
12% above category average
Outlook4Gmail
-
Ratings
Lead management8.91383 Ratings00 Ratings
Email marketing8.51395 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
8.2
1515 Ratings
7% above category average
Outlook4Gmail
-
Ratings
Task management8.41449 Ratings00 Ratings
Billing and invoicing management7.9763 Ratings00 Ratings
Reporting8.31344 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
8.2
1483 Ratings
7% above category average
Outlook4Gmail
-
Ratings
Forecasting8.11171 Ratings00 Ratings
Pipeline visualization8.41410 Ratings00 Ratings
Customizable reports8.21369 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.9
1418 Ratings
3% above category average
Outlook4Gmail
-
Ratings
Custom fields8.51389 Ratings00 Ratings
Custom objects8.51211 Ratings00 Ratings
Scripting environment6.3132 Ratings00 Ratings
API for custom integration8.5992 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
9.0
1377 Ratings
7% above category average
Outlook4Gmail
-
Ratings
Single sign-on capability9.01235 Ratings00 Ratings
Role-based user permissions8.91314 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.9
946 Ratings
6% above category average
Outlook4Gmail
-
Ratings
Social data7.8928 Ratings00 Ratings
Social engagement8.1915 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
8.2
1058 Ratings
10% above category average
Outlook4Gmail
-
Ratings
Marketing automation8.51051 Ratings00 Ratings
Compensation management7.9694 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
8.0
1247 Ratings
6% above category average
Outlook4Gmail
-
Ratings
Mobile access8.01247 Ratings00 Ratings
Best Alternatives
HubSpot CRMOutlook4Gmail
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Cloze
Cloze
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.3 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMOutlook4Gmail
Likelihood to Recommend
8.5
(1701 ratings)
9.4
(3 ratings)
Likelihood to Renew
10.0
(31 ratings)
-
(0 ratings)
Usability
8.4
(1550 ratings)
-
(0 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
6.4
(1 ratings)
-
(0 ratings)
Support Rating
6.0
(24 ratings)
-
(0 ratings)
Implementation Rating
7.5
(9 ratings)
-
(0 ratings)
Configurability
4.5
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.5
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.4
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMOutlook4Gmail
Likelihood to Recommend
HubSpot
I am giving it a 9 rating out of 10 because it has saved my job and helped my team to cracks very big deals. Last year, we were supposed to give a presentation to a client as we were about to sign him for a project. The client asked for our numbers in a real meeting, but we hadn't prepared them for our presentation. I logged in to HubSpot CRM and created a small report that included the relevant numbers. This turned out to be a very good decision for our company, as we subsequently signed that client.
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SCAND
It is well suited when you have three locations of dental practices and you can review all three emails in one spot. like having the microsoft apps to use quickly from the apps buttons. I wished that there was a short class on how all be different things work togather
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Pros
HubSpot
  • Timeline view and conversation log is extremely helpful and an underrated feature; this is in addition to the entire user profile view.
  • Task management is simple but effective.
  • Deal and company tracking with stakeholder management inside companies / deals is very handy; we know what is happening even though we might not be directly working on it.
  • Gmail integration is quite smooth along with email tracking.
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SCAND
  • Keep schedule's accessible to all with access to the shared pages.
  • Moving from task to task and keeping track of messages related to those tasks.
  • Being able to move emails from folder to folder as well as monitoring those mails as needed.
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Cons
HubSpot
  • More of an integration issue I think than a problem with HubSpot CRM, but we have AirCall integrated for direct phone lines and synching with individual users for outbound calls. Opening Aircall to make an outbound call automatically generates a new client - unattached to a company record as an orphan.
  • Historical records with activities is awesome but when creating a deal it isn't always a choice to capture last 30 days of history. When it is an option and you click to add that to a deal you can see all the activity items and people who have done anything with the "file".
  • I would like to see more native options for automation.
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SCAND
  • Needs improvement on scheduling emails for future delivery
  • Out of office feature - I use the gmail function
  • I would love my calendar to work through it. It may, but I haven't worked out how yet.
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Likelihood to Renew
HubSpot
Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
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SCAND
No answers on this topic
Usability
HubSpot
I am giving it this rating because it has helped us keep track of leads, it saved us a lot of time by automating tasks, and it makes it easy for different teams to work together. It is user-friendly and has improved our approach to communicating with customers and closing deals.
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SCAND
Easy to use for a email and calander. If offers a wide variety of ways to use and store data. Easy to search for old emails that may have gotten lost for quick reference. Like being able to see all of our offices emails in one spot. It is a great product
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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SCAND
No answers on this topic
Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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SCAND
No answers on this topic
Alternatives Considered
HubSpot
We've been using Hubspot for years and don't foresee making any changes away from it. It has been fully integrated into how our business operates. We ultimately selected HubSpot CRM because it had all the features and functions that our marketing, sales, and operations teams wanted. And it offered those features and functions at the right price point for our organization.
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SCAND
I believe Outlook4Gmail stacks up against AppNeta having a better graphic and simplicity. I have selected Outlook4Gmail because is more known and probably easier to find answers to questions when they may come.
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Return on Investment
HubSpot
  • We were able to track good quality leads and push them to closure.
  • The leads were contacted within 24 hours so lead drops were minimum.
  • The sales and marketing team were accountable for generating leads and driving revenue becasue of AI-generated Targets.
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SCAND
  • Easily able to email frequent users at work.
  • Easily able to pull up my work email no matter the device I am using at the time
  • Easily able to find and locate most emails I would like to view or see
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.