TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot CRM

    Score8.4 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    Pricing
    HubSpot CRMSAP HANA Cloud
    Editions & Modules
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HubSpot CRMSAP HANA Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Includes a one year free trial.
    More Pricing Information
    Community Pulse
    HubSpot CRMSAP HANA Cloud
    Considered Both Products
    HubSpot
    Chose HubSpot CRM
    HubSpot CRM is easier to use and fully integrated into our single inbound marketing, CRM & sales platform. HubSpot is extremely accessible. They provide access to high quality information in their multiple blogs, excellent training resources and certification in their Academy, …
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    1607 Answers
    96%
    Would buy again
    315 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    1204 Answers
    96%
    Delivers good value for the price
    272 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    1617 Answers
    98%
    Happy with the feature set
    321 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    1040 Answers
    93%
    Lived up to sales and marketing promises
    199 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    1010 Answers
    96%
    Implementation went as expected
    266 Answers
    Features
    HubSpot CRMSAP HANA Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    8.0
    1716 Ratings
    2% above category average
    SAP HANA Cloud
    -
    Ratings
    Customer data management / contact management8.91661 Ratings00 Ratings
    Workflow management8.41631 Ratings00 Ratings
    Territory management4.9184 Ratings00 Ratings
    Opportunity management8.41563 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.71680 Ratings00 Ratings
    Contract management7.9185 Ratings00 Ratings
    Quote & order management7.81152 Ratings00 Ratings
    Interaction tracking8.81623 Ratings00 Ratings
    Channel / partner relationship management8.2186 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    8.0
    1157 Ratings
    4% above category average
    SAP HANA Cloud
    -
    Ratings
    Case management8.31085 Ratings00 Ratings
    Call center management7.7927 Ratings00 Ratings
    Help desk management8.1993 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    8.9
    1513 Ratings
    14% above category average
    SAP HANA Cloud
    -
    Ratings
    Lead management8.91439 Ratings00 Ratings
    Email marketing8.91452 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    8.1
    1567 Ratings
    5% above category average
    SAP HANA Cloud
    -
    Ratings
    Task management8.31510 Ratings00 Ratings
    Billing and invoicing management7.8804 Ratings00 Ratings
    Reporting8.31403 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    8.2
    1538 Ratings
    7% above category average
    SAP HANA Cloud
    -
    Ratings
    Forecasting8.01220 Ratings00 Ratings
    Pipeline visualization8.51475 Ratings00 Ratings
    Customizable reports8.31432 Ratings00 Ratings
    Customization
    Comparison of Customization features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    8.0
    1470 Ratings
    5% above category average
    SAP HANA Cloud
    -
    Ratings
    Custom fields8.81450 Ratings00 Ratings
    Custom objects8.71269 Ratings00 Ratings
    Scripting environment6.3132 Ratings00 Ratings
    API for custom integration8.41045 Ratings00 Ratings
    Security
    Comparison of Security features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    9.0
    1430 Ratings
    7% above category average
    SAP HANA Cloud
    -
    Ratings
    Single sign-on capability9.01295 Ratings00 Ratings
    Role-based user permissions9.01374 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    8.0
    984 Ratings
    6% above category average
    SAP HANA Cloud
    -
    Ratings
    Social data8.0972 Ratings00 Ratings
    Social engagement8.1960 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    8.1
    1102 Ratings
    7% above category average
    SAP HANA Cloud
    -
    Ratings
    Marketing automation8.41104 Ratings00 Ratings
    Compensation management7.8728 Ratings00 Ratings
    Platform
    Comparison of Platform features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    7.9
    1293 Ratings
    4% above category average
    SAP HANA Cloud
    -
    Ratings
    Mobile access7.91302 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of HubSpot CRM and SAP HANA Cloud
    Feature
    HubSpot CRM
    -
    Ratings
    SAP HANA Cloud
    9.0
    53 Ratings
    11% above category average
    ACID compliance00 Ratings9.439 Ratings
    Database monitoring00 Ratings9.251 Ratings
    Database locking00 Ratings9.243 Ratings
    Encryption00 Ratings8.745 Ratings
    Disaster recovery00 Ratings8.843 Ratings
    Flexible deployment00 Ratings8.946 Ratings
    Multiple datatypes00 Ratings8.847 Ratings
    Best Alternatives
    HubSpot CRMSAP HANA Cloud
    Small Businesses
    Salesflare
    Score10 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    SingleStore
    Score8.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubSpot CRMSAP HANA Cloud
    Likelihood to Recommend
    8.6
    (1771 ratings)
    9.4
    (364 ratings)
    Likelihood to Renew
    9.9
    (32 ratings)
    10.0
    (15 ratings)
    Usability
    8.4
    (1619 ratings)
    9.5
    (83 ratings)
    Availability
    8.2
    (1 ratings)
    7.3
    (2 ratings)
    Performance
    6.4
    (1 ratings)
    7.3
    (2 ratings)
    Support Rating
    10.0
    (25 ratings)
    8.5
    (253 ratings)
    Implementation Rating
    7.3
    (9 ratings)
    7.3
    (3 ratings)
    Configurability
    4.5
    (1 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    5.5
    (1 ratings)
    7.3
    (1 ratings)
    Ease of integration
    7.3
    (1 ratings)
    7.3
    (2 ratings)
    Product Scalability
    7.3
    (1 ratings)
    7.3
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    HubSpot CRMSAP HANA Cloud
    Likelihood to Recommend
    HubSpot
    I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.
    Incentivized
    Read full review
    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
    Read full review
    Pros
    HubSpot
    • With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
    • With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.
    Incentivized
    Read full review
    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
    Read full review
    Cons
    HubSpot
    • The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
    • In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
    • I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
    • Search can be improved, because sometimes it misbehaves or doesn't show what is expected.
    Incentivized
    Read full review
    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
    Read full review
    Likelihood to Renew
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
    Read full review
    Usability
    HubSpot
    There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.
    Incentivized
    Read full review
    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
    Read full review
    Reliability and Availability
    HubSpot
    No answers on this topic
    SAP
    so far, we didn't get any outage
    Incentivized
    Read full review
    Performance
    HubSpot
    No answers on this topic
    SAP
    so far good
    Incentivized
    Read full review
    Support Rating
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
    Read full review
    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
    Read full review
    Implementation Rating
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
    Read full review
    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
    Incentivized
    Read full review
    Alternatives Considered
    HubSpot
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.
    Incentivized
    Read full review
    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    HubSpot
    No answers on this topic
    SAP
    I don't have visibility in licensing
    Incentivized
    Read full review
    Scalability
    HubSpot
    No answers on this topic
    SAP
    Limitation of training deliverable by organization
    Incentivized
    Read full review
    Professional Services
    HubSpot
    No answers on this topic
    SAP
    We are still in process for the first applciaiton
    Incentivized
    Read full review
    Return on Investment
    HubSpot
    • When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
    • I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
    • The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.
    Incentivized
    Read full review
    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
    Read full review
    ScreenShots

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.