What users are saying about
Top Rated
56 Ratings
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Top Rated
40 Ratings
Top Rated
56 Ratings
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Score 8.5 out of 100

UKG Dimensions

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Top Rated
40 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Hubstaff is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Hubstaff

90%
22 Ratings
8.3

UKG Dimensions

83%
30 Ratings

Usability

Hubstaff

N/A
0 Ratings
9.0

UKG Dimensions

90%
1 Rating

Support Rating

10.0

Hubstaff

100%
7 Ratings
7.0

UKG Dimensions

70%
2 Ratings

Likelihood to Recommend

Hubstaff

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
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UKG

UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
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Pros

Hubstaff

  • Its interface is also quite easy to handle and is designed in a user friendly way.
  • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
  • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
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UKG

  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
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Cons

Hubstaff

  • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
  • [I believe it] needs a lot of upgrades in customer support system.
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UKG

  • Integrations need to be more accessible to the administration and more flexible in change adoption.
  • Performance Reviews need to be flexible on the cycles. We don't offer PR all on one focal date. We review employees on their anniversary dates.
  • Attendance Tracking needs to deliver more real-time notifications and correct itself real-time when exceptions or incidents are fixed.
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Pricing Details

Hubstaff

Starting Price

Editions & Modules

Hubstaff editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    UKG Dimensions

    Starting Price

    Editions & Modules

    UKG Dimensions editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Usability

      Hubstaff

      No answers on this topic

      UKG

      UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
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      Support Rating

      Hubstaff

      Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
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      UKG

      • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
      • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
      • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
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      Alternatives Considered

      Hubstaff

      Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
      to me. It is no doubt a great tool for planning budgets, managing workflows,
      tracking time, and best supervision capabilities.
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      UKG

      UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
      Read full review

      Return on Investment

      Hubstaff

      • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
      • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
      • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
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      UKG

      • There was a ton of brainpower, sweat, and tears put into building out our system. It would have been helpful to have access to Knowledge Map Live to take classes for a few months before starting with our implementation team. We redid a ton of work after the rollout to work better for our organization.
      • Saved a ton of time and managing employees with restricted punches, and timekeeping functionality while it compares schedules.
      • Great reporting capability thorough out the system. Great report customization.
      • Helpful people when a case is opened with a pretty quick response time.
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      Screenshots

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