What users are saying about
33 Ratings
33 Ratings
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Score 8.6 out of 100
6 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Hubstaff

Hubstaff is a great find for us in the management of projects easily. It is a fully-featured platform and keeps smart features.
Great program with full robust technology attracts me more and helping a lot. Support needs a lot of improvements. Other
than that, it’s a great platform, definitely recommend this to other businesses as well.
Craig Varghese | TrustRadius Reviewer

UKG Dimensions

Dimensions offers a great UI, a multitude of integration features and improvements over the previous versions of the Kronos product. However, the transition from Kronos to UKG has been a bit challenging. In many instances, our organization is reiterating current architecture (which is hosted by UKG) to inform future business decisions. Similarly, there were a lot of unanticipated costs associated with the transition from Workforce Central (WFC) to Dimensions that were not disclosed. Hopefully, as the organization continues to mature, some of these kinks will be worked out. The initial challenge is duplicative efforts and meetings, and new statements of work that far exceed an initially agreed upon contract.
Anonymous | TrustRadius Reviewer

Pros

Hubstaff

  • Its ease of use and implementation compelled me to prefer this tool over others.
  • I love the way it introduces us day to day latest and simple techniques for managing workflows.
  • The biggest and the major pro of this software is that it plays a vital role in monitoring my remote employees so conveniently.
  • It comprises of best time tracking features.
Emily Fasano | TrustRadius Reviewer

UKG Dimensions

  • Customer Service
  • Integration options
  • Staying Current with trends
Aaron Ward | TrustRadius Reviewer

Cons

Hubstaff

  • [Hubstaff] is limited to integrations, while working on the projects I face difficulty to drag the drop because sometimes the plan requires to be discussed and it becomes a necessity to insert various attachments on the spot so that we could achieve the maximum.
  • Further live chats should be made available.
Jonathan Turner | TrustRadius Reviewer

UKG Dimensions

  • The training sessions provided in KMap should have more content to understand the concepts.
  • The Interface outputs summary section can be improved to allow a printable format.
Lavanya Reddy | TrustRadius Reviewer

Support Rating

Hubstaff

Hubstaff 9.3
Based on 6 answers
Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes.When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
David Judge | TrustRadius Reviewer

UKG Dimensions

UKG Dimensions 7.0
Based on 2 answers
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Lavanya Reddy | TrustRadius Reviewer

Alternatives Considered

Hubstaff

Wrike has a task based system that you can clock time against, but it just wasn't flexible enough for the type of work we do, particularly the one offs. HubStaff is also really simple to use, so anyone can get started with it without any training or previous knowledge required. It doesn't take up a lot of space and I can manage it from the top of my screen in addition to the app itself. It also has a phone app which is great if some employees occasionally travel
Anonymous | TrustRadius Reviewer

UKG Dimensions

It was sold as the new, improved, much more robust Workforce Central. We chose Dimensions because Adobe Flash will no longer be supported and we needed to find another solution. Since we were already using Kronos WFC and Workforce Telestaff, we had made some significant investments in the software and were satisfied enough with both products, we decided to migrate to Dimensions.
Anonymous | TrustRadius Reviewer

Return on Investment

Hubstaff

  • The availability of the recording feature is the biggest plus of this software so that I can easily record things that can be proved helpful to me further.
  • It has replaced timesheets with spreadsheets and this is how it makes my work easier and interesting for me.
Emily Fasano | TrustRadius Reviewer

UKG Dimensions

  • TOTALLY Eliminated paper timesheets & Time Off Requests
  • Assisted with Grant Fund Tracking
Aaron Ward | TrustRadius Reviewer

Screenshots

Pricing Details

Hubstaff

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UKG Dimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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