Hubstaff vs UKG Dimensions

Likelihood to Recommend

Hubstaff is a great find for us in the management of projects easily. It is a fully-featured platform and keeps smart features.
Great program with full robust technology attracts me more and helping a lot. Support needs a lot of improvements. Other
than that, it’s a great platform, definitely recommend this to other businesses as well.

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Craig Varghese

Group Manager, Revenue Accounting

IntuitComputer Software, 5001-10,000 employees

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Dimensions offers a great UI, a multitude of integration features and improvements over the previous versions of the Kronos product. However, the transition from Kronos to UKG has been a bit challenging. In many instances, our organization is reiterating current architecture (which is hosted by UKG) to inform future business decisions. Similarly, there were a lot of unanticipated costs associated with the transition from Workforce Central (WFC) to Dimensions that were not disclosed. Hopefully, as the organization continues to mature, some of these kinks will be worked out. The initial challenge is duplicative efforts and meetings, and new statements of work that far exceed an initially agreed upon contract.

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Verified User

Manager in Information Technology

Government Administration Company, 1001-5000 employees

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Pros

Its ease of use and implementation compelled me to prefer this tool over others.
I love the way it introduces us day to day latest and simple techniques for managing workflows.
The biggest and the major pro of this software is that it plays a vital role in monitoring my remote employees so conveniently.
It comprises of best time tracking features.

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Emily Fasano

Director Of Finance And Operations

PrologisReal Estate, 1001-5000 employees

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Customer Service
Integration options
Staying Current with trends

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Aaron Ward

Programmer Analyst

Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees

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Cons

[Hubstaff] is limited to integrations, while working on the projects I face difficulty to drag the drop because sometimes the plan requires to be discussed and it becomes a necessity to insert various attachments on the spot so that we could achieve the maximum.
Further live chats should be made available.

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Jonathan Turner

Finance Manager

DiageoWine and Spirits, 10,001+ employees

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The training sessions provided in KMap should have more content to understand the concepts.
The Interface outputs summary section can be improved to allow a printable format.

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Lavanya Reddy

Advisor

TransUnionMachinery, 1001-5000 employees

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Support Rating

Hubstaff 9.3

Based on 6 answers

Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes.When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.

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David Judge

Co Founder

Affordable StaffOutsourcing/Offshoring, 201-500 employees

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UKG Dimensions 7.0

Based on 2 answers

Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.

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Lavanya Reddy

Advisor

TransUnionMachinery, 1001-5000 employees

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Alternatives Considered

Wrike has a task based system that you can clock time against, but it just wasn't flexible enough for the type of work we do, particularly the one offs. HubStaff is also really simple to use, so anyone can get started with it without any training or previous knowledge required. It doesn't take up a lot of space and I can manage it from the top of my screen in addition to the app itself. It also has a phone app which is great if some employees occasionally travel

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Verified User

Manager in Marketing

Online Media Company, 51-200 employees

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It was sold as the new, improved, much more robust Workforce Central. We chose Dimensions because Adobe Flash will no longer be supported and we needed to find another solution. Since we were already using Kronos WFC and Workforce Telestaff, we had made some significant investments in the software and were satisfied enough with both products, we decided to migrate to Dimensions.

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Verified User

Manager in Information Technology

Government Administration Company, 1001-5000 employees

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Return on Investment

The availability of the recording feature is the biggest plus of this software so that I can easily record things that can be proved helpful to me further.
It has replaced timesheets with spreadsheets and this is how it makes my work easier and interesting for me.

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Emily Fasano

Director Of Finance And Operations

PrologisReal Estate, 1001-5000 employees

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TOTALLY Eliminated paper timesheets & Time Off Requests
Assisted with Grant Fund Tracking

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Aaron Ward

Programmer Analyst

Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Hubstaff vs UKG Dimensions

Hubstaff

UKG Dimensions

Pros

Cons

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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