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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Huntress

    Score9.5 out of 10
    N/AHuntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    HuntressUnitrends
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HuntressUnitrends
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    HuntressUnitrends
    Considered Both Products
    Huntress Labs Incorporated
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    89%
    Would buy again
    170 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    91%
    Delivers good value for the price
    164 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    93%
    Happy with the feature set
    178 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    89%
    Lived up to sales and marketing promises
    154 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    87%
    Implementation went as expected
    156 Answers
    Features
    HuntressUnitrends
    Data Center Backup
    Comparison of Data Center Backup features of Huntress and Unitrends
    Feature
    Huntress
    -
    Ratings
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Universal recovery00 Ratings6.8302 Ratings
    Instant recovery00 Ratings8.7290 Ratings
    Recovery verification00 Ratings7.3288 Ratings
    Business application protection00 Ratings6.5262 Ratings
    Multiple backup destinations00 Ratings8.0268 Ratings
    Incremental backup identification00 Ratings8.3338 Ratings
    Backup to the cloud00 Ratings6.5213 Ratings
    Deduplication and file compression00 Ratings8.0326 Ratings
    Snapshots00 Ratings7.3243 Ratings
    Flexible deployment00 Ratings7.37 Ratings
    Management dashboard00 Ratings6.17 Ratings
    Platform support00 Ratings9.07 Ratings
    Retention options00 Ratings7.57 Ratings
    Encryption00 Ratings8.36 Ratings
    Best Alternatives
    HuntressUnitrends
    Small Businesses
    No answers on this topic
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HuntressUnitrends
    Likelihood to Recommend
    9.2
    (13 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (25 ratings)
    Usability
    9.5
    (5 ratings)
    8.3
    (16 ratings)
    Availability
    -
    (0 ratings)
    6.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.6
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (23 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (12 ratings)
    Configurability
    -
    (0 ratings)
    7.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    3.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    HuntressUnitrends
    Likelihood to Recommend
    Huntress Labs Incorporated
    Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
    Incentivized
    Read full review
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Pros
    Huntress Labs Incorporated
    • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
    • Very quiet. If they alert, it is a thing.
    • Very good at remediation.
    • They communicate extremely well when it matters.
    • While there are the most extensive products more often than not they are the first to alert us to a threat.
    Incentivized
    Read full review
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Cons
    Huntress Labs Incorporated
    • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
    • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
    • Support for non-Windows OSes for consistency in a network
    • It would be nice to seed canary files in custom shares on servers.
    Incentivized
    Read full review
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Likelihood to Renew
    Huntress Labs Incorporated
    No answers on this topic
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Usability
    Huntress Labs Incorporated
    We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
    Incentivized
    Read full review
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Reliability and Availability
    Huntress Labs Incorporated
    No answers on this topic
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Performance
    Huntress Labs Incorporated
    No answers on this topic
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Support Rating
    Huntress Labs Incorporated
    No answers on this topic
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Online Training
    Huntress Labs Incorporated
    No answers on this topic
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Implementation Rating
    Huntress Labs Incorporated
    No answers on this topic
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Alternatives Considered
    Huntress Labs Incorporated
    Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
    Read full review
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Scalability
    Huntress Labs Incorporated
    No answers on this topic
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Return on Investment
    Huntress Labs Incorporated
    • We have been able to lower operational costs by shifting to Huntress.
    • We've been able to cut costs to our clients by utilizing Huntress over competing products.
    • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
    Incentivized
    Read full review
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    ScreenShots