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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HYCU

    Score8.8 out of 10
    N/AHYCU is a SaaS Data Protection platform that delivers SaaS-based data backup, recovery, and ransomware protection for on-prem, cloud, and SaaS environments serving vendors globally.N/A

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    HYCUOpenText Core Endpoint Backup
    Editions & Modules
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    HYCUOpenText Core Endpoint Backup
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing informatioon.
    More Pricing Information
    Community Pulse
    HYCUOpenText Core Endpoint Backup
    Considered Both Products
    HYCU
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    HYCUOpenText Core Endpoint Backup
    Data Center Backup
    Comparison of Data Center Backup features of HYCU and OpenText Core Endpoint Backup
    Feature
    HYCU
    8.9
    3 Ratings
    6% above category average
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Universal recovery9.01 Ratings00 Ratings
    Instant recovery8.02 Ratings8.01 Ratings
    Recovery verification9.02 Ratings4.01 Ratings
    Business application protection8.03 Ratings00 Ratings
    Multiple backup destinations8.73 Ratings9.01 Ratings
    Incremental backup identification9.73 Ratings5.01 Ratings
    Backup to the cloud10.03 Ratings10.01 Ratings
    Deduplication and file compression10.02 Ratings4.01 Ratings
    Snapshots8.33 Ratings00 Ratings
    Flexible deployment9.02 Ratings4.01 Ratings
    Management dashboard6.93 Ratings6.01 Ratings
    Platform support7.93 Ratings4.01 Ratings
    Retention options10.03 Ratings4.01 Ratings
    Encryption10.02 Ratings4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of HYCU and OpenText Core Endpoint Backup
    Feature
    HYCU
    -
    Ratings
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Continuous data protection00 Ratings10.01 Ratings
    Replication00 Ratings9.01 Ratings
    Operational reporting and analytics00 Ratings4.01 Ratings
    Malware protection00 Ratings4.01 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings4.01 Ratings
    Best Alternatives
    HYCUOpenText Core Endpoint Backup
    Small Businesses
    BDRShield
    Score6.5 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HYCUOpenText Core Endpoint Backup
    Likelihood to Recommend
    8.3
    (3 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Usability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.7
    (6 ratings)
    User Testimonials
    HYCUOpenText Core Endpoint Backup
    Likelihood to Recommend
    HYCU
    The SQL database structure and application-consistent snapshots to local storage and recovery are very well done. The interface is nicely made and it is an intuitive design that needs very little training to use. The Restore from the Cloud function is cumbersome and slow, that could be improved by downloading and finding parts needed, instead of the entire backup media.
    Incentivized
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Pros
    HYCU
    • Tiered backup policies
    • On-Prem backups
    • Cloud storage target backups
    Incentivized
    Read full review
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Cons
    HYCU
    • I'd like to see lower annual costs.
    • The setup for Azure backups required a lot of assistance from Support.
    Incentivized
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    HYCU
    No answers on this topic
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Usability
    HYCU
    In a Nutanix AHV environment, it’s probably the best solution out there. It checks the most important boxes for us - immutable backups, on-Prem and off site backup storage targets, Azure DR. Policy based backups make administration a breeze. Pricing is cost effective. For the most part, support is able to take care of our needs, but better guidance around creating an effective and robust DR solution is needed
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    HYCU
    I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.
    Incentivized
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    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    Alternatives Considered
    HYCU
    This fits Nutanix better than anything I have found. HYCU clearly focuses on personalized service. You can email, call or open a web ticketed, depending on your urgency.
    Incentivized
    Read full review
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Return on Investment
    HYCU
    • We have saved a few SQL issues and recovered data that could have been corrupted.
    • Applications and files have a place in the cloud in case the need is there for other depts.
    • Restoring across datacenters is possible with HYCU saving us time and money to do so.
    Incentivized
    Read full review
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    ScreenShots

    HYCU Screenshots

    Screenshot of HYCU