Likelihood to Recommend Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.
Read full review While it can be applied to various scenarios, its suitability can depend on the specific requirements of a given task or process. Here are some scenarios where IBM RPA is well-suited and scenarios where it may be less appropriate: Well suited: 1.Data Entry and Data Migration: RPA can efficiently automate data entry tasks, such as copying information from one system to another or migrating data between databases, reducing the risk of human error 2. Report Generation: RPA can generate routine reports by extracting data from various sources, formatting it, and delivering the reports to the relevant stakeholders, saving time and effort. 3. Email and Message Handling: RPA can help manage and categorize emails and messages, such as routing customer inquiries to the right department or processing routine email requests.Less suited for: 1. Cases where there is High Variability: RPA may struggle with tasks that have a high degree of variability, where each case is unique and difficult to standardize. 2. For Complex Decision-Making: RPA is rule-based and not designed for complex decision-making processes. It cannot replace the judgment and decision-making capabilities of humans. 3.Tasks Requiring Creativity: RPA is not suitable for tasks that require creativity, innovation, or problem-solving skills, as it operates based on predefined rules and logic.
Read full review Pros Configurability Transparency Ease of Implementation Read full review accessing local system It was programmed to navigate to the web page requiring reCAPTCHA verification, locate the reCAPTCHA challenge, and generate a screenshot or other data to present to a user for manual input. It was programmed to extract employee data from emails or forms, update the employee record in Workday, and send automated notifications. Read full review Cons Lack of dedicated support Documentation Training Read full review Security and data privacy: IBM RPA may not have the strongest security features, which can leave sensitive data vulnerable to breaches or hacking. Scalability: IBM RPA may not scale well to accommodate larger businesses and more complex processes, which can lead to performance issues and increased costs. Customization: IBM RPA may not provide as much customization options as some users would like, making it difficult to tailor the software to specific business needs. Read full review Likelihood to Renew Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time
Read full review By implementing IBM Robotic Process Automation, we realized that they are digital robots with a great impact on our manual tasks, generating good automation capabilities that are beneficial to the entire company.
Read full review Usability Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.
Read full review IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.
Read full review Support Rating Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.
Read full review IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
Read full review Implementation Rating I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
Read full review Alternatives Considered Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used
Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time
Read full review I love how this tool helps to engage employees with mission-critical work, optimizing their skillsets, instead of focusing on mundane, time-consuming tasks that can be easily automated. Through this we've been able to save time and cut costly operations, free from repetitive work and elevates job satisfaction and creates a more efficient workplace.
Read full review Return on Investment Reduced the need to hire additional staff 90-100% coverage of contract settling Reducing errors Read full review IBM Robotic Process Automation has helped save on cost and time as it is able to automate tasks that are repetitive and routine tasks. IBM Robotic Process Automation has helped us increase productivity. This is because it is able to perform tasks with a high degree of accuracy and speed. It has enhanced compliance as it is able to automate compliance-related tasks. This has helped us improve our reputation. Read full review ScreenShots IBM Robotic Process Automation Screenshots