2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.8 out of 100

Likelihood to Recommend

HyperOffice Enterprise Collaboration Suite

It is well suited for the medium to large companies, where you are managing a large amount of data and files.Least suited for the small companies or startups.
Waqar Khan | TrustRadius Reviewer

Verint Community (Telligent)

It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HyperOffice Enterprise Collaboration Suite
7.1
Verint Community (Telligent)
Task Management
HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
Gantt Charts
HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
Scheduling
HyperOffice Enterprise Collaboration Suite
8.0
Verint Community (Telligent)
Workflow Automation
HyperOffice Enterprise Collaboration Suite
6.0
Verint Community (Telligent)
Mobile Access
HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
Search
HyperOffice Enterprise Collaboration Suite
8.0
Verint Community (Telligent)
Visual planning tools
HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)

Communication

HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
Chat
HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
Notifications
HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
Discussions
HyperOffice Enterprise Collaboration Suite
6.0
Verint Community (Telligent)
Surveys
HyperOffice Enterprise Collaboration Suite
8.0
Verint Community (Telligent)
Internal knowledgebase
HyperOffice Enterprise Collaboration Suite
8.0
Verint Community (Telligent)
Integrates with GoToMeeting
HyperOffice Enterprise Collaboration Suite
6.0
Verint Community (Telligent)
Integrates with Gmail and Google Hangouts
HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
Integrates with Outlook
HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)

File Sharing & Management

HyperOffice Enterprise Collaboration Suite
7.5
Verint Community (Telligent)
Versioning
HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
Video files
HyperOffice Enterprise Collaboration Suite
6.0
Verint Community (Telligent)
Audio files
HyperOffice Enterprise Collaboration Suite
6.0
Verint Community (Telligent)
Document collaboration
HyperOffice Enterprise Collaboration Suite
8.0
Verint Community (Telligent)
Access control
HyperOffice Enterprise Collaboration Suite
8.0
Verint Community (Telligent)
Advanced security features
HyperOffice Enterprise Collaboration Suite
9.0
Verint Community (Telligent)
Integrates with Google Drive
HyperOffice Enterprise Collaboration Suite
8.0
Verint Community (Telligent)
Device sync
HyperOffice Enterprise Collaboration Suite
8.0
Verint Community (Telligent)

Pros

HyperOffice Enterprise Collaboration Suite

  • Simple interface which makes it easy to operate.
  • Great Features to facilitate the needs.
Waqar Khan | TrustRadius Reviewer

Verint Community (Telligent)

  • Intuitive interface that has been well received by a wide range of employees.
  • Ridiculously impressive moderation tools that have allowed a small community team to scale.
  • Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
  • Very strong search. Not quite Google good, but one of the best in platform searches encountered.
  • Out of the box interface is excellent and requires little customization to get going.
Anonymous | TrustRadius Reviewer

Cons

HyperOffice Enterprise Collaboration Suite

  • Takes time to learn the functionalities.
  • A bit pricey for small companies.
  • Extra help required to learn.
Waqar Khan | TrustRadius Reviewer

Verint Community (Telligent)

  • Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
  • Slack integration would be ideal.
  • Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Verint Community (Telligent)

Verint Community (Telligent) 10.0
Based on 1 answer
I am not part of this decision making process, but I did provide positive feedback to the decision making board.
Amy Hicks | TrustRadius Reviewer

Usability

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Verint Community (Telligent)

Verint Community (Telligent) 8.7
Based on 5 answers
When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.
Lisa Allison | TrustRadius Reviewer

Support Rating

HyperOffice Enterprise Collaboration Suite

HyperOffice Enterprise Collaboration Suite 7.0
Based on 1 answer
I've heard good things about the customer support team of HyperOffice but never had any experience myself.
Waqar Khan | TrustRadius Reviewer

Verint Community (Telligent)

Verint Community (Telligent) 8.3
Based on 5 answers
So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services
JJ Janikis | TrustRadius Reviewer

Alternatives Considered

HyperOffice Enterprise Collaboration Suite

The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.
Waqar Khan | TrustRadius Reviewer

Verint Community (Telligent)

We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive
Anonymous | TrustRadius Reviewer

Return on Investment

HyperOffice Enterprise Collaboration Suite

  • Definitely. Got more features than expected for the price plan. Props to the team for that.
Waqar Khan | TrustRadius Reviewer

Verint Community (Telligent)

  • Helps us capture information better and share widely.
  • Accelerate best practices.
  • Increases find ability of information and people.
  • Saves time.
  • Reduces support costs.
  • Helps us reach out strategic objectives & maintain competitive advantage.
Anonymous | TrustRadius Reviewer

Pricing Details

HyperOffice Enterprise Collaboration Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Verint Community (Telligent)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
8.8

Likelihood to Renew

HyperOffice Enterprise Collaboration Suite
Verint Community (Telligent)
10.0

Usability

HyperOffice Enterprise Collaboration Suite
Verint Community (Telligent)
8.7

Support Rating

HyperOffice Enterprise Collaboration Suite
7.0
Verint Community (Telligent)
8.3

Add comparison